soft reset and e-mail clients

[13ri]

hello, if this has allready been asked can someone please point me to it as I cant find it :)

The question relates to a known issue with the email clients dissapearing after a soft reset. My problem is that they are still resident in the message menu, though when clicked on do nothing. And if I try to open them up again by the new account option it will not let me as it allready exits. How do I delete these entries so that they do not show up :?

[fishtastic]

I wouldn't mind a solution to this too. I've got an AWOL email account sitting on my today screen also.

Fish

[BoSJo]

Send mine to service, they switched the mainboard, no problems since!!

[fishtastic]

Seems a bit extreme, a mainboard transplant. I can't help think that it's a software problem.

I can find references to the number of unread emails displayed on the today screen in plain text in the registry, played a bit but not successfully.

Hmm, I think this may run and run.

Fish

[chris_khho]

It actually happened to my previous BA with WM5....

For my O2 Exec, what happened is sometimes:

1. When I receive an email from a Yahoo POP account, there is a link to some website.

2. I click the link and it divert to the PIE. It downloads a bit and then suddenly terminate itself. No matter how I try reopen the website it just doesn't work.

3. So, I reset the machine and the emails just downloaded in the Yahoo account were GONE!!! But the account is still there. I just have to download it again.

So, I think it's all related to the persistent storage that it needs more times to store the messages into the device.....I guess.

Anyway, my POP accounts didn't disappear again compared to my previous BA. Hopefully, an OS upgrade can solve this problem.

Cheers,