New MDA pro user MDA will not Sych with Office 2003 (AS 4.1)

[Condex]

Hi I just bought MDA Pro badged as T-Mobile in Brunei. The software it came with is O2 !! ?? so someone has changed it from the German OS from original T-Mobile maybe and made it English using O2 software maybe.

Anyway it all works ok apart from I can't synch to my PC running MS Outlook 2003.

I have updated my Active synch to 4.1. My old XDAII still synchs no problem but new MDA gives support code 85010014.

Any ideas

Many thanks

[JaySea]

if you can do all the other syncing but not the office2003 sync you should repair your installation of office2003. it is there in the help tab.

[Condex]

Thanks for the help but I have already tried that. Also reinstalled activsync and repaired it. I see from other sources on the web (take a look at google) that this is happening to a LOT of users but NO answers yet. Not that seem to WORK anyway and OF COURSE nothing from MS!!

[mosesJJ]

Just do search for the error code here in the forum and I'm sure you'll find an answer.
I'm not quite sure, as I recall you need to unistall & reinstall outlook, as well as deleting more than one or two partnership is in active sync.

Thanks