USB Sync error msg: Windows does not recognise the device...

[heidy]

Ever since I turned off "Accept all incoming beams" to conserve battery power, and others who have upgraded to the new O2 Exec ROM v1.13.188 (which does this automatically), there seems to be a problem with sync'ing the Universal with the PC via USB with an error message "Windows cannot recognize the device... etc."

A remedy that I found:
1) run the "Wireless Modem" application in Universal (make sure your phone is turned on)
2) select "IR"
3) start and stop the modem

This apparently refreshes the USB, and allows the PC to recognize the Universal again.

[dima_the_chief]

Ever since I turned off "Accept all incoming beams" to conserve battery power, and others who have upgraded to the new O2 Exec ROM v1.13.188 (which does this automatically), there seems to be a problem with sync'ing the Universal with the PC via USB with an error message "Windows cannot recognize the device... etc."

A remedy that I found:
1) run the "Wireless Modem" application in Universal (make sure your phone is turned on)
2) select "IR"
3) start and stop the modem

This apparently refreshes the USB, and allows the PC to recognize the Universal again.

I have the same problem.
It seems, this problem appears mostly on laptops, not on PCs?
I tried to uninstall\install, repair with all ActiveSync data removal or leaving it - No result.
Also, tried to replace the cable (which is ok, im sure with the one from the camera) - No result.

Temporary and the only way out: do Off\On with qtek9000 on cable connect.

DOES ANY BODY KNOW, HOW TO FIX THIS BUG?? Any Ideas?

Qtek9000 with laptop Toshiba Satellite Pro \ Win XP SP2


EDIT: And, of course, the second workaround - to keep the "Accept all incoming beams" swith ON

[atpcz]

are you plugging in via a usb hub? i get this sometimes if i plug in my Exec via a usb port on my monitor. if i plug in directly via the front or back of my pc it generally is ok.

one thing i try is when its plugged in and it gives you that message, turn off the device. it should still be charging. now leave it 10-20 seconds and turn the device on. it then normally "kicks in" for me.

i also find stopping Activesync on the Exec then plugging in the device can get it to work.

theres definately a problem somewhere...

btw i havn't loaded the new rom

[simon_darley]

i get the problem when I plug in to a hub also, but rarely directly.

if i get it by direct connect, a reset normally rectifies. sometimes i also have reset the pc as well as the ppc