Jam "there is no bluetooth hardware installed on this d

[first_major]

Hello, i just got a Jam 128 MB ram. i noticed that the bluetooth icon is grey, when clicked it says "there is no bluetooth hardware installed on this deice". so i decided to check for a new rom, however since its a secinf hand device, (What i can afford) i dont have acces ti imate's updates, so i was wondering if someone can help. I searched the forum only to reach a dead end. if anyone happens to know what i might do, or if this is a common problem or i am in serious trouble, please let me know.

Thanks in advance

[tadzio]

Hello, i just got a Jam 128 MB ram. i noticed that the bluetooth icon is grey, when clicked it says "there is no bluetooth hardware installed on this deice". so i decided to check for a new rom, however since its a secinf hand device, (What i can afford) i dont have acces ti imate's updates, so i was wondering if someone can help. I searched the forum only to reach a dead end. if anyone happens to know what i might do, or if this is a common problem or i am in serious trouble, please let me know.

Thanks in advance

That is indeed a rather common problem, but don't worry - the hardware is not defective, it's just that the software gets confused sometimes.

My Magician had the same problem. I found that when too many programs were trying to initialise themselves at boot time (soft reset), the Bluetooth software timed out and got confused. The main culprit was MS Voice Command, which takes ages to initialise. If you have that on your Jam, let me know, and I'll describe a trick to avoid loading it at boot time.

Other potential candidates are huge Today plug-ins. If you have any such, try disabling them. However, it may happen that your Bluetooth stack is so confused that it needs a hard reset to get back on its feet - I can't prove it, but I had the feeling that on my Magician the Bluetooth hardware and Bluetooth stack states had become out of sync, and not even a soft reset could get them back into agreement.

Anyway, a hard reset always cures the problem. :) Just be careful with what programs you install!

Cheers
Daniel

[first_major]

Thanks for the quick and informative reply.
to mention, i have tried both both hard and soft reset with no luck.
ill try diabling some plugins and others. however in my case even in a soft or hard reset it dosent work, i think i need a new rom. what do u say.
my current is

1.12.00 WWE
Radio 1.12.10
ExtROm 1.12.167 WWE

do these versions mean anything?

[27]

Thanks for the quick and informative reply.
to mention, i have tried both both hard and soft reset with no luck.
ill try diabling some plugins and others. however in my case even in a soft or hard reset it dosent work, i think i need a new rom. what do u say.
my current is

1.12.00 WWE
Radio 1.12.10
ExtROm 1.12.167 WWE

do these versions mean anything?

Are you using the new bluetooth stack?

I updated my ROM from 1.01 to 1.12 yesterday and I got that message once after I installed the new stack but everything still works fine.

[first_major]

am sorry, but how can i know what bluetooth stack i am using?
can u send me a the stack or patch or any file i might need?

Thanks in adavance

[27]

am sorry, but how can i know what bluetooth stack i am using?
can u send me a the stack or patch or any file i might need?

Thanks in adavance

The new bluetoth stack, the daddy, the Pope Jon Paul etc is here
http://forum.xda-developers.com/viewtopic.php?t=33532

It'll change your life.

[first_major]

thanks just downloaded it and installled it. it shows a new BT icon on the top, but still didnt solve my problem.
:( is there any place to redownload the rom u r using, maybe the rom i am using is installed corrouptly.

[27]

thanks just downloaded it and installled it. it shows a new BT icon on the top, but still didnt solve my problem.
:( is there any place to redownload the rom u r using, maybe the rom i am using is installed corrouptly.

So you get an error message. After that, does the Bluetooth work at all?

What have you tried doing to test it?

[first_major]

nope, it dosent. it just gives the message and u have to press OK. when u do so, nothing changes, bluetooth still grey and off.

[27]

nope, it dosent. it just gives the message and u have to press OK. when u do so, nothing changes, bluetooth still grey and off.

When did this start? What did you install?

[first_major]

didnt install anyting, i just bought the device. USED (what i can afford for). i think i need a rom

[27]

didnt install anyting, i just bought the device. USED (what i can afford for). i think i need a rom

Can you take it back to where you bought it? Was it made clear that bluetooth wasn't working before you paid?

Back up your data and try a soft and hard reset.

[first_major]

i dont think i can do that, anyways take a look at this, i think its a rom issue. all i need is a rom/patch. but i dont have access to imate site.
http://www.expansys.com.mt/forumthread.asp?code=I-MATE_JAM&thread=535

all i need is the rom

[27]

Have you tried this?

Workarounds are to perform a soft reset or switch in and out of flight mode.

[tadzio]

i dont think i can do that, anyways take a look at this, i think its a rom issue. all i need is a rom/patch. but i dont have access to imate site.
http://www.expansys.com.mt/forumthread.asp?code=I-MATE_JAM&thread=535

all i need is the rom

Hm - I m not so sure about this. Your ROM is already newer than everything the people had in the thread you linked to - that thread is mainly from April 2005, and people there talk about 1.03 ROMs, whereas you already have 1.12. And the 1.12 does not have any known issues with Bluetooth.

I am surprised that a hard reset won't work. Try the following: remove the main battery and leave your Jam like that for one night. This will drain your backup battery, and really resets *everything*. The next day, put the battey back in. Go through the normal setup procedure, but do a soft reset immediately before it starts installing programs from the Extended ROM (i.e., within three seconds after you tapped the display after it says "tap display to continue"). This makes sure you will have a really clean and virgin Jam.

If your Bluetooth still does not work after that, I am afraid you have a defective device.

Cheers
Daniel

[27]

[Try the following: remove the main battery and leave your Jam like that for one night. This will drain your backup battery, and really resets *everything*.

Even when mine was new, removing the main battery for less than a minute reset everything.

I'm not the only one either. :?

[tadzio]

[Try the following: remove the main battery and leave your Jam like that for one night. This will drain your backup battery, and really resets *everything*.

Even when mine was new, removing the main battery for less than a minute reset everything.

Then you have a defective backup battery. I would still advise first_major to leave his device without battery overnight - there's a chance that this may help, and it's certainly worth a try before giving up on the device. :)

Cheers
Daniel