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View Full Version : Touchscreen stopped working :(


timetex
09-01-2006, 10:28 AM
For no apparent reason on Saturday, my touchscreen decided to stop working. I was running the latest WWE iMate ROM, with the .10 Radio installed over the top.

I tried soft reseting a few times, with no luck - so moved onto a hard reset as well. That failed :(

Having seen someone post a link to a proper T Mobile download for the original ROM for the phone, I thought it best to try that. Unfortunately it doesn't fix the problem, but at least has put my phone back to a state where I can cheerfully give it to T Mobile and claim on the 12 month warranty.

I'm dropping it into my retail store today... but am disappointed it has only lasted 3 months before dying.

It hasn't been dropped, water damaged or anything like that - just simply gave up the ghost.

fards
09-01-2006, 02:28 PM
my touchscreen sporadically stops working (mda pro), but then will start again, if I rub the wider end of the Stylus across the screen quickly a few times.

I'm contemplating taking it back, let us know how you get on with T-Mobile.
Do t-mobile UK give a replacement unit?

timetex
09-01-2006, 03:00 PM
Well mine's gone into the store today. Reckon I'll get something back from them by the end of the week. They reckon 5-7 days turnaround, but the phone won't even be sent offsite until tomorrow. (They have collections 2 or 3 times a week I think...)

Its a far cry from Orange where, with Orange Care, having stopped working Saturday, it would have been replaced on Sunday.

Luckily I still have my Orange C500, so I unlocked it, put an iMate ROM on it, and inserted my T Mobile SIM.

No question that it'll be repaired or replaced - but if you rely on the device, a week (or more!) is a long time to be without it... :(

Had I had the T Mobile equivalent of Orange Care, it wouldn't be sorted any quicker - so at least I can be happy I didn't waste my money with that.

I did try slightly flexing the screen and repeated tapping to try and get it to work again, but no joy. Perhaps the screen IS the weak link afterall, despite me religiously closing it up clamshell before putting in my pocket etc.