please help, headset dead?!

[Dakky]

My MDA Compact was dropped to a floor from like a 0.5meter height and it had crystal "cover" on it which SHOULD protect it from breaking.
but now the headset is dead. i mean the phone works and i can send sms and call and everything and screen is normal but i don't hear anyone when i call or when i'm called!
what to do? software problem or hardware? is it really so weak phone? i can't belive...

[duke911]

Try using your earphones to determine whether this problem is due to a wrong contact in the speaker or a software problem.. if you can hear sounds while using your earphone.. then 90%: the problem is with the contact of the speaker it self.. this is a common problem with all magicians even if you don't drop it !!
any way.. if you are skilled enough, you can open you magician and solder the loose contact... I wouldn't suggest that thought, since it will void the warranty..
you can send it to your operator and tell them this problem happened out of no where.. if you like :wink: and they should repair it for free..

if you can't hear anything while using the earphone... then you HAVE to send you unit to your operator or any service center....

a hard reset might or re-flashing might help if this is a software problem, but it's very unlikely to be.

best wishes

[Dakky]

its a hardware problem, tested.
i'll try to ask them to repair it for me but due to its visible cracklings (the mirror is broken :? ) i'm afraid they wont repair it for free although the phone is old 3 months and i got the warranty

if i go then on solution by repairing it myself, where can i find screws and which ones to unscrew not to demolish the whole phone :)

thanks