guycuthbert
24-01-2006, 05:19 PM
Having spent the past day or so struggling to get my shiny new HTC Wizard syncing correctly with Exchange 2003 I thought I would post the solution...
This only applies to those of you using ActiveSync to communicate from a WM5 (and possibly earlier?) with an Exchange 2003 server with SP2. SP2 looks handy for mobile users as it introduces HTTP direct push (well, it will shortly..) among st other features - this is the reason that I chose to install it.
Once installed, it allows a range of Mobile Access settings that include direct push (only actually available once MSFP devices - or patches - become available... Q2 seems to be the best estimate) as well as some interesting security features that allow a remote wipe of sensitive data, should a WM5 device be stolen/lost.
One of these security settings is to require a password on the handled device - a great idea... DON'T SET IT!! None of these security settings work with non MSFP devices - they throw a general server access error 85010004. So the server setting to check, on your Exchange 2003 SP2 server is:
(DOMAIN) > Global Settings > Mobile Devices
Click the "Device Security..." button
Make sure that the "Enforce password on device" checkbox is cleared - at lest until you have MSFP devices around
After that you can correct any other 85010004 or 85010014 errors using the advice from the Microsoft KnowledgeBase (have fun!). This SP2 problem isn't listed there yet (I got it, eventually, from a MS partner tech support site).
This only applies to those of you using ActiveSync to communicate from a WM5 (and possibly earlier?) with an Exchange 2003 server with SP2. SP2 looks handy for mobile users as it introduces HTTP direct push (well, it will shortly..) among st other features - this is the reason that I chose to install it.
Once installed, it allows a range of Mobile Access settings that include direct push (only actually available once MSFP devices - or patches - become available... Q2 seems to be the best estimate) as well as some interesting security features that allow a remote wipe of sensitive data, should a WM5 device be stolen/lost.
One of these security settings is to require a password on the handled device - a great idea... DON'T SET IT!! None of these security settings work with non MSFP devices - they throw a general server access error 85010004. So the server setting to check, on your Exchange 2003 SP2 server is:
(DOMAIN) > Global Settings > Mobile Devices
Click the "Device Security..." button
Make sure that the "Enforce password on device" checkbox is cleared - at lest until you have MSFP devices around
After that you can correct any other 85010004 or 85010014 errors using the advice from the Microsoft KnowledgeBase (have fun!). This SP2 problem isn't listed there yet (I got it, eventually, from a MS partner tech support site).