No Alert Sound On Recieving An SMS

[ninja12innotts]

On recieving a text message no alert is sounded.

Worked last night, doesnt this morning. With clam shell shut it means you dont know if you have recieved a message and constantly need to manually check.

Checked all the settings regarding sound notifications and everything seems to be correct. All the correct tick boxes are ticked.

Tried changing to vibrate still nothing.

When changing the alert sound, pressing the play button, to hear what it is does nothing.

All sounds play ok in media player so no corrupt files.

When changing the ring tone in sound notifications the ring tone plays ok, it seems to be with all the other notifications.

I have done a search on this topic to no avail, others have had similar problems but all down to not having set the phone up correctly.

I have done a soft reset and a hard reset, both resolve nothing.
Corporate install on the hard reset.

I upgraded to the new radio 1.06 on friday and all seemed to be going well upto this morning. Havent seen anything related to this on the upgrade thread.

ROM 1.13.82
Radio 1.06.00
ExtRom 1.13.188

Phoned O2 they are sending a new phone out which is all well and good, but just out of curiosity I wondered if anyone else had come across this.

[gaspx]

I vageuly remember having something similar, but it was when I was using some .wav's i'd gotten off the web. If I remember right, they played fine when hitting the Play button, but when an SMS came in, it either wouldn't play or just hang the XDA. If fixed it by converting the .wavs into 11khz stereo to match with the ones preinstalled by O2, and it all worked.

Don't know if thats related to your problem, but I assume you tried the regular .wavs and they didn't work either, so a new XDA was probably the best thing anyway :)

[ninja12innotts]

Funnily enough it was with a wav file that I have been consistantly using upto the other night when it stopped working, but like you said I tried with the other sounds but to no avail and no vibrating either.

But at least with a new machine I can raise the rubber screen stops before the marks start and also there wont be a dent on the outside where I accidently knocked it while in my pocket.

And hopefully the hinge may be tighter, and the keyboard may work properly, ( c and space keys need a bit more force ).

But apart from that the phone is great.