EXEC Not recognised via USB

[Tomdale]

I get a rather frustrating mesaage when I connect my O2 Exec via the USB port. It takes about 3 time before the connection with the comp finally happen.

The message is - 'USB Device not recognised' ' One of the USB devices has malfunctioned ........'.

Does anybody else have this problem and can anybody help?

[mcoxall]

I get the same problem but only with one PC. It happens on either USB port and is not helped by adding a USB hub. As such i am investigating the problem as if it is PC based.

[gooroo]

Is this with ActiveSync or CardExport? Either way try rebooting PC first, wait for it to finish loading Windows. Power off your Universal, connect cable to Universal and PC then power on Universal. Seems to work okay for me. If you are using CardExport, remember you can't change modes while connected.

Regards

[Tomdale]

I have an O2 xda mini and that connects first time every time.

Found it strange that the Exec did not do same!

[Noxis]

I have this on one PC - make sure the XDA is turned off first. Then plug the USB cable in and it should power up by itself and get recognised by the PC.

Also make sure you are using the very latest ActivSync (4.1 I believe).

[Tomdale]

Thanks lads - connect the cable while the Exec was off and it cobnnects first time. Good stuff!!

Why is that?

[Carnivor]

I think its the phone not the pc that is at fault, as i had a usb car charger and a usb power charger, both using a standard usb lead and the same fault applies, obviously just charging, AS wouldnt happen would it lol.

me missus just got a wizard and none of these faults occur on it

[vijay555]

I concur that the plugging in USB while Uni is switched off is much more successful. Can I check with you guys - can you activesync by USB while bluetooth is on? I've not been successful with that.

V