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View Full Version : GPRS/3G connection problem with o2 XDA Excec.


frenchybert
10-02-2006, 12:30 AM
Hi guys,
I'm all new to your forum...
I have the o2 xdII, xdaIIs and now i'm using the xda Exec.
I have a strange problem that even o2 technical support team can't fix...

When i start internet explorer it will connect to either gprs or 3g (whatever is available). when i finish browsing the internet, i just close internet explorer and then close the connection by clicking the disconnect button. Where my problem is, is when i want to reconnect to the internet again (say 5 mins after i close the last connection), i cant get any connection whatsoever. I have a good receiption (gprs and 3g). And i have this weird message :

Dialed: mobile.o2.co.uk
The answering modem has disconnected. To check your connection settings and change them if needed, tap Settings.

So after a lot of talking with o2, i still have this problem.
I have tried to uprgrade to the new rom, and nothing, i have change the settings of the cennection, still nothing. i even changed the handset as i and o2 thought it could have been a faulty handset, but still nothing...
The only solution at the present is to do a soft reset everytime i want to connect to the internet... Its very annoying !!!!

Would annyone have a solution ??? Please ?????

Thank you in advance for your help....

trapper
10-02-2006, 01:16 AM
Personally; I wouldn't suggest closing the connection and you won't get charged any extra.

TraumaTiger
10-02-2006, 01:56 PM
this is easy to fix, but you will lose some software you've got installed.

I had this problem and have worked it out to be conflicts between software that handles the phone line. I had mortring, phonealarm and photo contacts pro installed and my gprs would not reconnect after the 2nd attempt. Putting the phone into flight mode and then back into normal mode would allow gprs to reconnect but only once.

So I uninstalled the above 3 applications one by one and found the gprs would reconnect great with only one installed (any one it didn't matter)

So try removing software that handles the phone line until your gprs reconnect works.

Daz