Prophet does not start

[sam_sykes]

I have a new Prophet (JAMin) and it does not start, even when charged. All that happens is the lights at the top flash, the screen blinks and then no more.

Any ideas, as I need the device later!!!

[Pocketpcdubai]

Does it show any serial number on the bottom of the screen or does it just show a blank screen.

What you could do is remove the battery, SD card out and leave the device like that for about an hour or so. After an hour just insert the battery (not the SD card) and then try charging again. Let it charge for about half n hour and then try switching on the device. Most likely, your device will now wake up, if it doesn't then you will probably need to wait till the amber light turns green indicating a full charge. Try switching on the device again, if still no luck, then you will need to take it down to a service centre.

[sam_sykes]

The prophet does start up when using the power adapter, but not when on the USB. Have left it 'charging', but the charge light is not on.

[Pocketpcdubai]

USB only provides a trickle charge and hence is not the best solution for "waking up" a device. Always make sure that you charge your device through the provided AC adapter. Only in cases of emergency or when synchronisation allow USB charging.

[sam_sykes]

No charge light is on. Is that right?

[Pocketpcdubai]

If there is no charge light, that means its not charging to begin with. Can you check if the USB port you are charging from is functional by attaching another device to it. Incase the USB port is fine, try charging from a different USB port; if it still behaves the same way, i suggest you take it down to a service centre. Its quite possible that the charging port on the Prophet is damaged.

[gunggu]

I have a new Prophet (JAMin) and it does not start, even when charged. All that happens is the lights at the top flash, the screen blinks and then no more.

Any ideas, as I need the device later!!!

Mine used to be like that after I installed spb plus previous version, it wont start at all...I had to switch to a new machine (for free) coz it was only day-2 after i bought the device (nice service btw).

Cheers!

[Electronburn]

I Have an SPV M600 which when switched on the screen blinks and then powers off, no charging light will only power up with the charger plugged in not with the usb data cable, i used a file called hard_SPL-G4 since then this error occured i think its the software program loader.

I cant reflash via active sync because the device powers off without the AC charger. i do have SD cards, but im unsure how to flash from SD i want my original spl version back and a better OS.

IPL 2.21.0001
SPL 2.21.01ip
GSM 02.69.21
OS 7.7.7.7

I can get to the tricolour screen bootloader with charger plugged please help any advice?

these are the original settings i think
IPL 2.10.0001
SPL 2.10.0001
GSM 02.07.20
OS 2.10.1.22

[l3v5y]

Once it is in bootloader, can you switch it to the USB cable?

[Electronburn]

Q: Once it is in bootloader, can you switch it to the USB cable?
A: no it switches the power off when i unplug AC but i can get to the windows OS if i power on with AC..? but flash via activesync no AC on reset.

I do have two SPV M600s im not touching the working one. but would like to fix the other one. SD Flash would help possible corrupt OS or SPL i think?

i can gain access to bootloader but i dont know how to initialize the NBH rom,
i could start the extrom cabs which had an autorun with a list of execution

i updated the rom Mysterious_1.0 all went ok i think
then i ran hard_SPL-G4 i had a lot of errors about sleep4.exe not win32 i think.
i am running x64 pro and upon reset all i had was an occasional screen blink and weak flashing orange and blue led.

ive tried different battery and a different USB to miniUSB. the active sync does take long time looking for changes on OS.

from usb i hold camera button and click reset switch it goes to USB bootloader for a second then off

if theres anyone out there who knows how to reflash the SPL version and a new OS for an SPV M600 english lang from an SD card please link files and explain the process in as much detail please? thankyou!

i did also update the radio version GSM could that be a cause!

[l3v5y]

The radio version should have nothing to do with it...

I am fairly sure there is something on the wiki about flashing from a storage card, but you need to make the dump of the ROM from the working device, so not much help there...

If you can get into bootloader whilst it is plugged into your computer, it's a very easy problem to fix...

[Electronburn]

I have decided to find the pinouts for a 4.5V charger (it should be 5V but im not destroying original) and a spare USB-miniUSB attach the power terminals from the charger replacing the miniUSB charge terminals, which should allow me to go to bootloader with USB present. i will post my results in here soon

[Electronburn]

Hi i have just executed the jump spl files on my problem device and its taken me to a white screen with usb data cable, which i heard is the bootloader really and used tera term pro to dump rom etc. its seems to of hanged at the minute does it take a while to write?

im guessing i could go into the white screen mode and reflash an original orange rom?

[Electronburn]

Hi ive successfully installed a new OS so i presume the white screen is a bootloader. still my problem of powering off upon boot exists, so using this method i want to change the details below

OLD SETTINGS
IPL 2.21.0001
SPL 2.21.01ip
GSM 02.69.21
OS 7.7.7.7

NEW SETTINGS
IPL 2.10.0001 check
SPL 2.21.01ip SPL 2.10.0001 wanted
GSM 02.69.21 GSM 02.07.20 wanted
OS 2.10.1.22 check

Can i reinstall the wanted SPL/GSM from the white screen loader? does anyone know where i can get the files. SPV M600

[Electronburn]

I did it, its fixed charges now from USB data cable. and can enter tricolour bootloader. the problem was something wrong with the spl flash process ive redone that no errors excellent. im happy now :)

[l3v5y]

Will a ROM flash now?