Messaging program stopped working on WM5

[gunsandrosses]

I can not open the messaging program in windows directly or by using the button. Windows does nothing whenever I try. I communicate alot with text messages and email so this is a big problem for me. Does anyone have any ideas? Thanks.
-Ross

[vijay555]

Have you recently done a backup with SPB etc. I did this recently and lost all access to my PIMs :( Had to delete my pim.vol. Bad news.

V

[gunsandrosses]

No I haven't done any backups lately and I don't know what a PIM is. Do i have to re-instsall windows and where can I get a copy of the os? THanks/
-Ross

[vijay555]

GaR. PIM is personal information manager (I think!). If it really is screwed, sync your phone to your computer, backup anything necessary, and hard reset.

hard reset - this will reset everything to factory installation settings, hopefully correcting all problems but wiping everything. So backup anything important. Then run an app that should be on your phone, called ClearStorage. This will wipe it out.

There is another method using hardware keys, but I don't know what phone model you have.

V