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View Full Version : Exchange SP2: PUSH email Problems with Exchange

jocojr
15-03-2006, 05:11 PM
I know this is a little off topic, but was wondering if anyone has experience running Exchange SP2 with PUSH EMAIL. My hosted Exchange ISP is telling me that they do not support PUSH email (new ActiveSync) because there are major problems with the stability of the release... isnt this BS, I thought once you have SP2 you should automatically have PUSH email.

IDEAS?
darkjedi
15-03-2006, 06:57 PM
they have to enable push e-mail support in Exchange, it's not automatically enabled by default. once that's enabled, push e-mail should work like a charm. as for stability of sp2, that's highly unlikely as i know countless places that are running sp2 and push e-mail JUST fine.
ChrisSpera
15-03-2006, 08:27 PM
that's not entirely accurate. Direct Push is enabled by default, but they can disable it. It is likely that they have, if they feel that it doesn't work right.
nplatts
16-03-2006, 08:56 AM
that's not entirely accurate. Direct Push is enabled by default, but they can disable it. It is likely that they have, if they feel that it doesn't work right.

I'm not sure that it is, it's a while since we updated our servers to sp2 but i'm pretty shure you have to put the tick in the box for enable direct push email in the mobile services prefrences before push will work.

Then again it is a while since we updated and I may be mistaken..
footang
16-03-2006, 03:26 PM
Has ne1 here been able to get Push to work? I installed the Exchange service Pack and enabled HTTP push. My WM5 wizard does a manual sync fine via GPRS, but when I check off up to date receipt, it keeps asking me for the phone's SMS number...

Has ne1 encoutered this prob? I wonder if it makes a dif if my Phone OS is French while Exchange server is in English

Thanks
nplatts
16-03-2006, 03:32 PM
Has ne1 here been able to get Push to work? I installed the Exchange service Pack and enabled HTTP push. My WM5 wizard does a manual sync fine via GPRS, but when I check off up to date receipt, it keeps asking me for the phone's SMS number...

Has ne1 encoutered this prob? I wonder if it makes a dif if my Phone OS is French while Exchange server is in English

Thanks

Ours is working fine, It sounds like your setup stil to use the autd way ie. via a sms message or an email 2 sms gateway, have you put the phone in the cradle and synced since installing sp2 and enabling direct push, also we enabled the enforce divice security feature and set a password on the phone.

BTW is you deviced using an updated rom with the push facility (aku2) ? as soon as we updated our devices the divice address feature in activesync was removed.
footang
16-03-2006, 03:50 PM
BTW is you deviced using an updated rom with the push facility (aku2) ? as soon as we updated our devices the divice address feature in activesync was removed.

Good question. Im not sure. My Phone is WM5 with ROM ver 1.3.1.11 FRA and operator version 12.3.5.107. How can I know if it has this AKU2? I though all versions of WM5 were PUSH enabled...

Also, did you have to install a certificate on your phone and server? Ours doesnt have one...

thanks
nplatts
16-03-2006, 03:55 PM
No only the newest roms for the wizard have the AKU2 update in them they have been officially released in the last few days on Imates ftp, and yes you need a security cert on the server and the phone for it to work if s your own certificat the device will have to be application unlocked to install the cert.
footang
16-03-2006, 04:02 PM
OK, thanks for the info. I guess I need to updgrade my ROM

I saw there are quite a few posts regarding the upgrade for the wizard. Could you recommned me which version you installed exaclty and where you got it? its good to use something tried, tested and true....

(Im on an HTC Wizard, dubbed M300 from Orange)

Thanks
nplatts
16-03-2006, 04:08 PM
We are using a Beta Test Rom on the tornado (qtek 8310) but there is an official released rom for your device from Imate I think.

Have a quick search for wizard rom

I found this it may be what you need

http://forum.xda-developers.com/viewtopic.php?t=44022&highlight=wizard+rom
footang
16-03-2006, 04:16 PM
Many Thanks, I'll try it out
Sleuth255
16-03-2006, 04:48 PM
@footang:

Your device has AKU2/MSFP if the connection manager has a Microsoft Direct push button.

You need to set up the activesync exchange connection on your wizard with that button engaged to get direct push with no SMS required. I posted specifics in the Wizard forum.