Can't turn on my xda :(

[i-nZ]

Hi. I recently bought of ebay an almost new XDA Exec, but when I got it it doesn't want to turn on. The guy who've owned this one doesn't understand anything from hardware. I think the device has stayed without the main battery for a while (after being charged) .. let's say 2 weeks. I've plugged in the battery and charged for 1 hour already, but when I press the POWER button nothing happens. Any ideas how could I fix this? (With turn on I mean absolutly nothing happens when I press the power button)

[underwurlde]

Bloody well send it back & ask for your money back!

'nuff said?

[kelford]

Hi i-nZ,
Does the LED light come on to indicate that it is charging when it's plugged in?

[i-nZ]

Hi i-nZ,
Does the LED light come on to indicate that it is charging when it's plugged in?

No light. If I remove the battery while charging there is red light and if I do a soft reset there is a red light blink again. :cry: What light should I expect?

[kelford]

When it's plugged in with the battery, there should be an orange or green light (orange if it's charging, green if it's fully charged) in the upper left along the hinge in pda mode. No light when it's plugged in would seem to indicate that it's not charging, so it wouldn't be surprising that it didn't do anything after being plugged in, even for an hour. I haven't had a battery die on me yet, but I'm wondering if that might be the case here.

The red light that comes on after the battery is removed is throwing me as I wouldn't have expected it to do anything when the battery wasn't in. I guess that's a warning that there is no battery?

Have you contacted the seller about this yet?

[i-nZ]

Hmm. I think it is a warning that there is no battery and it is charging, so this is actually great news, cause this means the charging plug is not damaged(i think :S). I will receive my secondary battery soon. The problem with contacting the seller is that it will take ages for him to reply and such. I will surely get a refund for the dead battery if that's the issue, but I must travel in a few days, so I need that gadget working :)

[i-nZ]

I've got a brand new replacement battery and it doesn't work again! :( Again there is no green/orange/red light. Any ideas what could be possibly broken?

[cktlcmd]

If I remove the battery while charging

Sorry to say, but I think you just killed it by doing this. :( :( :( I believe I read it from the manual that you are not supposed to plug it in without the battery on it. :( :( :(

[i-nZ]

I've been actually told that the battery has been charged, so it's not a dead battery :(

[trapper]

I know this might sound stupid; but can you get it into boot mode?

[Gajet]

The first xda exec I got had a fault where it wouldn't turn on, however if you pressed the reset button it would come on.
Of course this one went straight back to the shop. My advice is to try and return it.

[i-nZ]

I know this might sound stupid; but can you get it into boot mode?

When i press the POWER button nothing happens. Dunno how to get into boot mode...

Tried to do a hard reset by pressing the two buttons with horizontal line and poking the reset meanwhile, but it doesn't seem to react...

[trapper]

It's the power button, light button and soft reset all at once.

Also what happens if you try and charge it off of a USB connection minus the battery?

[i-nZ]

Red light, but if with battery - no light.

P.S: Did the light + power + reset. Nothing happens. There is no light blink or something (as I Had on an old pocket pc of mine).

[cktlcmd]

I think it is time to return it and get a refund. Any way you just bought if right? Better do it as early as possible otherwise whoever sold you the device might not take the responsibility. :(

[i-nZ]

OMFG!!! The reset button was stuck... Found that myself :P

[trapper]

All fixed now?

[VolarisPtyLtd]

What happened here as the fault looks exactly the same as my current issue....