jam goes in hard reset every time I remove the battery cover

[valmer]

Hi everybody

I've i-mate Jam and since days ago it has a problem which is going in hard reset every time I remove the battery cover even for one second only!!

I thought it was because the backup battery is empty but I checked it and found it is 100% full and the same thing happens

anyone knows what is the problem?

Regards

[mrwell]

Hi,
this is not a problem It's an expacification. There's a red switch near the battery (bottom-right) & if you remove the battery it soft reset the jam to avoid a hot stop for removing the battery when jam is on.
C ya!

DISREGARD THE LAST!, Did you say hard reset?, then I dont know. Try to charge the battery all night long to allow back up battery to be charged and then try again.
Good luck!

[valmer]

thanks for replying mrwell

yes I said hard reset,it's really driving me to madness I took it to the warrenty but they said we can fix it for 100$!!

[oltp]

It sure is strange behavior, but why remove the battery cover often? To bypass it a little I can recommend Sprite Backup. It can even make a backup for you every day & it's really good.

Good luck, M

[yoshiki]

they actually charged you for fixing the problem? atrocious.. nv encountered such a problem before.. only soft reset.. no hard resets for me..

[valmer]

I know oltp it's strange

I do back up every single day,but I want to know what's the problem with this little thing

-------------------------

Yes yoshiki they are charging me for fixing it but 100$ looks too much,isn't it?

now it's a little stable but always telling me main battery is empty,at least I don't have much hard resets

[kevino]

If its under warranty they shouldn't charge you, if its insured they should only charge you whatever the excess is.

[Nishant]

i had similar issues with my xda2s.. but after cleaning the battery terminals and reloading a new rom update, the problem got fixed on its on..but make sure u dont use water to clean the battery terminals..use a normal soft cloth..

Hope this helps..

[suilivan]

I was to a problem such which u talk about.but i want u to be sure if the hard reset occur with removing the battery cover only or battery it self. at all there is on the right down a place where the cover must fit in to let ur phone start.if there is anything stuck there this will cause hard reset every time u remove the battery. so plz check this if there any thing (paper or plastic or any thing) and tell me what happened.......................................... .......hpope it will be usefull