WiFi connects but fails on "Locate"

[WifiIdiot]

Hi,

I've just got a T-Mobile Vario. It connects fine on GPRS and PIE navigates to web pages.

I then try to connect to a free WiFi hotspot (I have no home wifi network to test on).

It *connects* fine. However, when I try to navigate to a web page it hangs on the "Locate" message, then times out.

I have searched the forum and read similar problems but with home networks not public hotspots- for example:

http://forum.xda-developers.com/viewtopic.php?t=46118

I tried the solutions suggested there but with no luck. Has anyone had similar problems?

I *really* need to get WiFi working (by the end of the weekend hopefully) as thats what I got the device for in the first place.

I am a WiFi virgin so any pointers will help.

ipl 1.06
spl 1.06
gsm 1.12.10
os 1.6.2.4
protocol version 4.0.13.23
ExtROM 1.6.2.105

[JeffreyJP]

I have the same results. My router assigns my device an IP address with WiFi on, but I get the message "...the connection was lost." whenever I try to surf internet. If anyone understands how to set it up, we'd appreciate instruction that works (I'd like a Cingular user if possible) but I would also like to learn what the settings mean. Anyone have a link to network setup information? I have a WiFi network in my home which works for my wife's laptop and my old PDA. This 8125 is bugging me.

[JeffreyJP]

OK, as soon as I posted and went back to the PDA the WiFi connection now works - gremlins again... I didn't change anything or even soft reset - it just connected. I wonder if it was because the GPRS connection ended... I'll try turning off my automatic e-mail checking and post again. BTW, I am using the suggestion of the first Network being "work - no proxy" and the second being "MediaNet - proxy"

[WifiIdiot]

Your problem doesn't seem the same as mine.

I have no home network.

My vario, on a public hotspot, always "connects" but always fails on "locate".

[rob61280]

you need to make sure the connection is not using a proxy server.

go into settings
connections
then manage existing connections
untick the checkbox on the proxy settings tab that says this connection uses a proxy (or words to that effect)

now you should be able to connect to the network as long as their is no security in place to stop you.

good luck
R

[WifiIdiot]

Hi,
I have no "manage existing connections"

under settings->connections.

I go into connections which gives <tasks> and <Advanced> tabs

Under Advanced> I have <select networks>

This screen "Network Management" has two drop downs
1 states "Programs that automatically connect to the internet should connect using"

"T-Mobile Internet" is selected
If I edit and look at proxy settings it has:

"This network connects to the internet" ticked
the proxy server box is empty

If I edit the modem tab it has Cellular Line (GPRS) selected


Dropdown 2 has

Programs that automatically connect to a private network should connect using:

the dropdown is filled with "My Work Network"

By default the "connects to the internet" box is empty. I have filled this in previously with no luck.
Modem is empty as are all the other entries.


I have swapped the order of the dropdowns, I have made both "My Work network" and both "T-Mobile Internet" with no luck.

I have tried the suggestions on the thread I referenced above - again with no luck.

To repeat I can get the "connection" up. When I select the network it states connection is "good" yet when I try to surf to a page it craps out on the "Locate" message.

Is it failing to find a DNS server on the wifi link?

I'm just guessing as I know v little about WiFi as I have never used it before

TIA for any further contributions

[mattucd]

I just wanted to say I have this same problem and have not been able to solve it yet. I can't tell whether to use GPRS while using Internet, or whether I should have the connection set to "Work" or "Internet" or what.

I have tried with 3 unprotected wireless networks already and have gotten the same results with each. I suspect it may be due to DNS. Hopefully it is not the phone itself.

[WifiIdiot]

Hi mat,

Well it can't be that you *must* use GPRS whilst surfing - thats what WIFI is for!


I suspect (no real evidence)T-Mobile have somehow crippled the OS to make it difficult to work out how to get free hotspot access working properly. Looking at their site they say CS do not "support" WIFI access problems - how convenient!!!!!

Although I am a WIFI virgin/idiot, I am not a *total* idiot :-) and would have been able to get it working if it was completely straightforward.

To add ammunition to this opinion, I do not have a T-Zone account (I should have but it hasn't been set up correctly). Anyway I tried to connect though a t-zone and it worked straightaway presenting me with the login page. I could also download data - the terms and conditions.

However, obviously I couldn't surf to totally check it out as I couldn't login.

I wish someone would provide a definitive solution as it is really irritating me now!!!!!

Why would it be hanging on "locate"? I imagine it must be because it cannot look up the IP address through the free WIFI link. I made the same suggestion as you did earlier something to do with the DNS setup.

Thats as far as I can get!!!!!