Atom Newbie

[ppc2288]

hi, I just bought an Atom Pure. I have a question and thanks in advance for help. When I listen to the MP3 using my headset, I can hear a popping noise in the background and it is very annoying. But after I softreset, the noise seems to go away. It will came back again if I use the phone and then listen to MP3.

I tried to hard-reset and the popping noise still there. Then, I went to the retailer to try out another Atom Pure English Version, the same "problem" is also on the second Pure Atom.

On May 2nd, I then phoned the O2 customer/technical support and report to them the problem. They responded to me as there has been no report of above mentioned problem by other users with ATom that has the 20060123 ROM. I will be talking to the manager of the O2 technical support tomorrow. I will update you all asap.

So far, the Atom is a good piece of hardware, in my mind, it is better than 818pro. However, the Atom software is the problem which O2 is working hard to update.

[victoradjei]

Do update us on whatever goes on with your Pure.
I am surprised O2 shipped this device with that ROM we are crying about :twisted:

[ppc2288]

Hi, Ultra4 and the team out there...thanks for the support (at least spiritually !!)

Yes, I got the call back from the O2 tech supt mgr and he confirmed that the popping noise is a bug and he got quite a bit of complains from others as well on this. He confirmed that there will be a new ROM update in mid June to resolve this. I guess this is the 0414 version that everybody is "hot and heavy" on these days...but he will not confirm nor he doesn't suggest me downloading the "not for sale" version. Of course he has to say that due to beauracracy standpoint.

Anyway...this is what I have so far....but now, a "itchy" question from me to you'all .... should I take this product back to the retailer (bought 3 days ago) and exchange for another brand ? such as EtenM600, etc.. any thoughts/advise ? I love and have been using the O2 products all the way back from the XDA years...so, II, IIi, IIs, Mini....etc.. and now the disappointing Atom....the Ad say...Pure Atom...but I say...Pure Disappointment..

[Experimenter]

Well, if that "pop" sound gets under your skin then trade it in.

I used the Atom from the first day it was launched with more problems than just what you described. I stuck it out and with each ROM upgrade it got better. At least I know O2 is working on fixing this problem and continually releasing the updates.

now ... I wonder how long DOPOD has to wait just to get the STEREO bluetooth ... manufacturer not doing anything about upgrading firmware ?

I prefer a company that keeps improving and supporting their product.