Qtek 9100

[david.1]

Hello , i have a problem with my device. i have qtek 9100 and when i make photos, my battery was low and device is turned off, when i recharge this device i cant turned on. i think my Windows lost some files? please help me.

[Wicked96SS]

David,

Please explain more... when you turn the device "on" what happens? If it is NOTHING, it may need to sit and charge for a while more. Although if it was plugged in soon after it died, I doubt this to be the case.

If it isn't that, do you see anything? Do you see the HTC screen?

Also, I have noticed on these devices I have to hit the reset button a couple of times to get it to come back when it is dead due to a low battery. Try resetting it while plugged in and see what happens.

[david.1]

Hello i can see white screen HTC Innovation and next blue screen with clouds with logo Qtek, and in this moment lights turned off and this look like system is stopped. nothing more dont happend. when i push buttons nothing happend and lights inside buttons dont turned on. i need this phone to my work. i do soft and hard reset, nothing...

[Wicked96SS]

Hmmm... it almost sounds like the battery isn't getting charged. How long did you leave it to charge? I am assuming that you are doing this with it plugged in to a power source.

I am sorry that I can't give you any better advice, without being able to physically see what is going on, I can't be much help. I am sure somebody on here will have seen this situation and might have a fix for you.

As a very last ditch effort, you can try to restore the ROM with the uploader that should have come on the CD with your device. At least the versions of the 9100 that we got had them, but this might be a regional thing. I would also avoid doing this until you have given up all hope on fixing it any other way. I would wait to see what other responses you get from the good people on this forum.

[david.1]

i charging this device all night. please tell me when on cd i can find new rom. i try but i cant find. i have warrany on this device so i am affraid do something alone. maybe you can tell me on this. when i connect device to PC my system cant find this device.i try connect when Qtek is turned on on this first screen. what i should do? how i can estabilished connection with PC to restore ROM and where i find this ROM.
Thanks