Screen problems

[F355]

I wonder if anyone can help. I did search the site but couldn't find anyone with similar problems.

The problem is the screen colours are 'messed up' and it rarely displays the screen correctly. I know its a problem like a lose or damaged connection inside the phone but I want to know if it will get fixed out of warranty? If so where do I start?

If the warranty is useless then I will crack the phone open and have a look myself, but I didn't want to open it if HTC will fix it.

Its an O2 XDA IIs by the way with the latest O2 software.

Here is a pic:
http://minimods.tsohost.co.uk/screen.jpg
It doesn't look too bad in that pic, but it gets worse and sometimes fades to white.

Thanks

[Rufflaine70]

F355,

Akthough I'm no specialist, it remonds me a problem I had with a graphic card a while ago. It could well be that the graphic chip on the main board is giving way.

If such is the case and the device is still under warranty, u know what to do!

[F355]

F355,

Akthough I'm no specialist, it remonds me a problem I had with a graphic card a while ago. It could well be that the graphic chip on the main board is giving way.

If such is the case and the device is still under warranty, u know what to do!

Thats the problem I think its out of warranty. I remember I had a Nokia 8210 about 4 years ago and they fixed that even out of warranty, just wondering if HTC are as good customer service wise. Its probably wear and tear but surely it should be designed to last. My XDA I is much better quality, shame its so big, slow and has no features.

[F355]

Well I contacted O2 data support and they said that O2 XDAs come with 2 years warranty (the phone is 1yr 1m old) so they are sending a pre-paid envelope and hopefully fixing it. :D

The only problem is because its 'screen damage' they might not fix it even in warranty and I will have to pay £17 handling fee. :roll: