SMS msgs getting wiped after SOFT reset

[Keitaro]

Only recently got my T-Mobile branded Vario direct from them brand new and I've noticed that after I perform a soft reset all my messages, regardless of whether they have been read or not, get wiped.

I've checked Deleted Items, Drafts, Inbox, Outbox and Sent Items folders and they are all empty! I can absolutely assure you that I did not delete any of the messages myself.

Thinking that I might of had some conflict with another piece of sofware I had installed I decided to perform a hard reset and get everything set back to T-Mobile factory defaults. After all the Extended-Rom branding stuff got installed I decided to leave the phone exactly as it was, no tweaking of any settings, no installing any extra apps, no active-syncing, no nothing - a fresh factory reset!

Then, I sent another text message to the Vario. It arrived and after I read it and confirmed that it was indeed in the Text Message Inbox folder I quit out of the message app and perform a soft reset. Guess what happened after it restarted? Yep, the text message has miraculously disappeared :(

Anybody else seen this happen?

[Keitaro]

Anyone care to comment? Please reply even if your text msgs DON'T get wiped as I'd like to find out whether it's normal or not.

[Beeble]

not got a T-mobile ROM, i'm using the O2 one (and now the updated version) and have never lost text messages from a soft reset (only a hard reset)

Sry i cant help further

[cuboosh]

just started happening to me and i been using the 2.17 rom.. i noticed this yesterday it deleted like 5 msgs but i got my other ones there so i was like WTFD?

[steveh2]

I've just had this on a Universal (Orange M5000) with the latest Orange ROMs.

Prior to this, I suddenly had days and days of delivery notifications come flooding in, although this may have been an issue with either Orange or another network provider.

[udanii]

hi for me its not the txt messages but all new files that is created on the sd card gets deleted an all deleted files reappears after a soft reset
m really bugged
if ne 1 knows whats the problem pls help me
thanks

[cgrillo]

If you have received a SMS message and soft reset before closing POutlook then I have found that you do loose the message.
By closing, I mean really closing it - not just pucsing the X button.
Likewise if you have deleted a message or moved it then the message(s) come back.
It seems to be that POutlook doesn't commit the changes to it's database until you close the app - or switch accounts.

Charlie Grillo

[steveh2]

That certainly seems to be the case with me, I was having trouble syncing with activesync, just dying each time I tried so in the end I hit the soft reset, I'm fairly certain that I still had outlook running at that point.

Actually, thinking about it, there were two batches of sms msgs, and I did end task on outlook after the first, so I can maybe understand that the second lot could be lost, but not the first?

Is there any way of validating the system databases?

[Keitaro]

The problem that I was having, disappearing SMS msgs, seems to have gone away and everything is still intact now even after multiple soft resets.

In case anyone else gets this strange behaviour, I can indeed confirm that POutlook.exe was indeed closed as I had also double checked the running programs list * to ensure no other processes were open that could conflict.



( * Start -> Settings -> System -> Memory ->Running Programs )

[cuboosh]

bbut also make sure tmail.exe is closed to.. get memmaid ull be suprised at all whats running.. the best thing to do is to use SmartSKey and make that close ur txt message app completelty!

[cuboosh]

poutlook.exe tmail.exe and sMSNserver.exe/pMSNserver.exe ...if these are open chances are ur sms/mms may be wiped after a soft-reset i make sure to sync my phone to pc and use jeyo outlook companion b4 a soft-reset