Help Please!! My brand new Jamin wont start up...

[reggie220]

I hope sombody can possibly help...I've just recieved my Jamin in the mail, and tried to turn it on...but it seems to get stuck in a blue screen that has the i-mate logo, and the system info in the top left corner. I've tried several soft resets, and tried to hard reset to no avail.

Is there anyway to get around this? Or is my brand new toy already broken.

Thanks in advance for any suggestions or help.

[hanmin]

When you said hard reset, do you mean you DID hard reset it but you still facing the same problem, or you are not able to perform hardreset at all?

[reggie220]

I did a hard reset, and that put me at a screen with three color bars running across, Green, Red, and blue. At that point I was stuck again...had to soft reset to get ot of that screen.

Thanks!

[duncan888]

get it to the blue/red/greem screen again and flash it to the latest Imate Rom.

[reggie220]

I can get it to the tri color screen, but my PC won't recognize it, so I am unable to flash it with the latest ROM. Any suggestions?

[reggie220]

Found the problem!!

I was hitting the wrong buttons for the hard reset. Hit the Comm mgr, camera, and soft reset buttons, then hit send when prompted. It returns to the boot screen, and after several minutes, will finally start up.

Thanks for the help!!