First timer

[jose_v]

It's my first time hard-resetting my wizard (random resets are finally getting to me), but I was wondering how on earth am I supposed to do this. I follow all the procedure, and all that appears is a screen filled with the colors red green and blue. I hold for about a minute more after that screen shows up and nothing more appears. I know i'm supposed to see some dialog box that asks if I want to clear it, but I'm just not seeing it.

[meschle]

Hi - this is the way i do it.

Turn device off.

Hold comm button (top left) and record button (top right) together.

Turn device on - keep fingers on two buttons above.

Black screen should come up with some writing (take fingers off buttons above) - press call button (green)

and it will hard reset.

[jschaff]

This may work. But that is NOT what the manual says to do. It says to hold the top side left and top side right buttons and use the stylus to push in the reset button on the right side. But I did this and it did nothing.


HTC Wizard, i-mate K-JAM, Cingular 8125:

While holding the Comm manager button and the Voice Command button, push in on the soft reset button (reset hole) once. Keep holding the Comm Manager and Voice Command buttons until there is a screen asking you if you want to clear all data. To commit, press the green send key.

Note: The Cingular 8125 also has a software hard reset option. You can find this application in the Settings folder under "Clear Storage."


http://pocketpccentral.net/help/cingular/8125reset.htm

[jose_v]

I've tried the hardware button method several times (camera button, comm button, and turn on) and I even tried the other method (which did nothing) but when I perform the comm and camera method, all I get is a multi-colored screen that has two strings of numbers on it. So the next question I got to ask is, is a clear storage for the 8125 as effective as the hardware reset?

[meschle]

Some people think it is, some don't - I think it's pretty close give it a shot ;)

[Danny-B-]

Just navigate to clear storage its easier.

Start > Settings > "System" tab > clear storage

It will ask if you really want to, tap yes then it should hard reset.

[keitht]

This is how I hard reset to UPGRADE or RELOAD the ROM from my PC:

I keep the device on... I hold the top left (comm mgr button) and top right (voice command button) then I press the reset button on the right side with my stylus. ONce the device goes to black screen, I release the top left button while still holding the right... wait 3 seconds then release the top right button. At this point you should be to a DOS like screen with a USB label in the lower left. You can then load the ROM from your PC to the device.