HELP!!! phone not working

[harut9161]

I REALLY NEED HELP...

i was updating the rom to 2.21 and i guess i accidently closed the program.. sooo now my phone turns on to this screen.. it shows 3 colors.. i can not do anything..

i really need help.. what can i do to go back?

[Cardcaptor_RLH85]

Ok, there's a chance that you just turned your phone into a nice little paperweight however, I recommend trying two things. First, try to perform a hard reset by following these steps:
1: Press and hold both the Comm Mannager Button and the Voice Command Button
2: While keeping those two buttons pressed, press the Reset Button with your stylus
3: After about a second you will be prompted for confirmation. Press the Talk Button to confirm

If that fails, try performing the ROM upgrade again. If THAT fails...well either my assumption is correct or you're gonna need someone more proficient than me to help you ^_^

[harut9161]

i tried doing that.. that didnt work..

when you try to install the rom again.. the phone has to be connected with active sync.. and right now its not.. but if u look at the screen on the phone.. it says usb.. but it doesnt connect..

so idk what to do now..

i have another mda..

this one has the original ROM and it works.. is there anything i can do?

please help

[meschle]

i tried doing that.. that didnt work..

when you try to install the rom again.. the phone has to be connected with active sync.. and right now its not.. but if u look at the screen on the phone.. it says usb.. but it doesnt connect..

so idk what to do now..

i have another mda..

this one has the original ROM and it works.. is there anything i can do?

please help

If you have the bootloader screen(rainbow) it should be retrievable.

Just to be sure you enter the bootloader screen hold camera button and turn on.

The device should be able to connect to your pc, but not by activesync.

If it wont try disabling any firewalls or antiviral on the pc and try again.

Once the pc recognizes your device - run the rom upgrade again.

[pda_wookie]

Thanks meschle !!!!

I had loaded a cingular rom onto a tmobile thinking all HTC roms should work alike (i know idiot sign is already on my forehead) and the phone was working but very slowly and sync did not work...

I checked and I could get to the bootloader screen (rainbow) as you suggested and then was able to load the original firmware just fine... Phew.. Saved my having to explain a $500 brick to folks.. lol


I have a question on this however, if I want to upgrade the radio or something other than T-MOBILE rom.. what do I need to look for to be sure it will work on my T-MOBILE ?

Cheers
and Thanks
:)