O2 ATtom Stuck in Update Utility mode.

[jimmymobile]

My Atom stucks in Update Utility mode ! I flash almost roms available ! I can complete but still stuck ! Any idea ? Please help me !!!

[IamGuest]

1 Remove your sim and sd card.
2 Press "Power" + "Action" + "Soft Reset" to enter the BootLoader
3 Connect to the pc via usb cable
4 Run Atom Upgrade utility again.

[jimmymobile]

:( don't work :(

[citifone]

i have the same problem..did you solve your problem? if you did, please tell me how to fix this problem...stuck in update utility screen...

[victoradjei]

You have only one choice. And that is to return your Atom for repair. Mine was actually replaced with a new one 8)

See here http://forum.xda-developers.com/viewtopic.php?t=50749

[o2lokesh]

Hi iam lok,

Is there any updates on the Boot loader problem.

Regards
Lok

1 Remove your sim and sd card.
2 Press "Power" + "Action" + "Soft Reset" to enter the BootLoader
3 Connect to the pc via usb cable
4 Run Atom Upgrade utility again.

[Gerigo-Greece]

Guys, dont worry. You have to be patient.
I had the same problem and following O2 Support suggestion
I returned it to their service center .
Now forty (40) days later I a still waiting for something that had a max turnaround of five working days.

[mattylee]

take battery out - start update utility and stop at screen before it starts to install.
put battery in and connect to pc and then click continue

worked for me a while ago... i was just listing steps from my memory so i couldve written something wrong there

[victoradjei]

The steps are not clear :roll: Do you take battery out and connect atom to pc before starting update utiliy?

[mattylee]

you take the battery out so the atom shuts down completely
and then you turn it on/plug it in and immediately run the rom upgrade

[sallleh]

if you want to solve this problem use anther pc to upgrade your O2 ATtom
because the problem in your PC not pocket ( A atom) .
i had the same problem before i solve it when i change pc

[citifone]

I tried on three different laptops and it still did the same...would not finish flashing radio rom and now stuck in utility update black screen...any other ways to repair this problem?

[Sooz]

ok had this happen to me a few times, seriously cant tell u what worked but keep trying to do soft boot and boot loader, and battery removal and reboot the computer, then try update again...

Each time it happened to me i had to try and try and after a while (maybe its a time thing) it worked amazingly enuff.......i was told to take it back to store, but perserverance won out!!.....

i figured if i have to take it back i have nothing to lose so i tried all the solutions and eventually it responds........

Good luck..

[NeilB]

I hope this helps.

I've been fighting with my Atom for a few days and found a fairly reliable solution for the failure to complete the upgrade. I take out my SD card remove the Battery and the SIM, replace the battery and the unit goes into Update Utility. I then connect it to my PC and the USB connected appears on the Atom screen.

I am then able to run the upgrade utility at which point my Atom was previously running. In my case the upgrade that was released in February Xda-Atom-ENG-20060123.exe, this runs through without issue and my Atom is installed cleanly again.

Running a subsequent upgrade, it hangs again in the Update Utility again, but I can restore to the previous version successfully and have done repeatedly.

[bmw2320]

I hope this helps.

I've been fighting with my Atom for a few days and found a fairly reliable solution for the failure to complete the upgrade. I take out my SD card remove the Battery and the SIM, replace the battery and the unit goes into Update Utility. I then connect it to my PC and the USB connected appears on the Atom screen.

I am then able to run the upgrade utility at which point my Atom was previously running. In my case the upgrade that was released in February Xda-Atom-ENG-20060123.exe, this runs through without issue and my Atom is installed cleanly again.

Running a subsequent upgrade, it hangs again in the Update Utility again, but I can restore to the previous version successfully and have done repeatedly.

Hello neilB. Could u, or anybody, tell me where I could find ROM such as yours? I wanna try it to my Atom. Perhaps, God helps me, I could "cure" my Atom which is stuck at "Update Utility" and when I flash its ROM, never pass stage 5.
Thanx in advance. i really appreciate it.

[kubo_yosiharu]

helllo everyone...

i have a same problem..my atom is stuck on update utility screen..
dunno wat to do... i'm tryin to reflashed again..but it stooped at step five..'burn radio stack"..

i've been tested flashed it with another rom..:(

really appreciate any help..

[tjkhattak61]

helllo everyone...

i have a same problem..my atom is stuck on update utility screen..
dunno wat to do... i'm tryin to reflashed again..but it stooped at step five..'burn radio stack"..

i've been tested flashed it with another rom..:(

really appreciate any help..
Please go through this I had the same problem, but remeber to follow the instructions precisely as if u do not follow the same procedure u will not be able to correct the problem:
http://forum.xda-developers.com/showthread.php?t=358442