defective 8125

[lilmill]

I just got mty 8125 last week and already dead.Any one seen this, my screen keeps wiggin out.Some times it stays this way even after a soft reset.

[lilmill]

anyone ever seem this before

[barok_ba]

Nothing to worry if its new and within the 30 day period -- Cingular will replace it.

Mine was worst -- it just hang on the boot screen.

Called Cingular CS and had the phone replaced -- had to ordeal a 45 min conversation though as I was getting passed back and forth. Had to call 4 times as well =(

Follow-up if broken phone that I sent back was received ( found out that still the replacement phone wasnt ordered -- turns out they need to order one again -- charge you for the cost -- refund you when they get the broken phone -- so that's like buying another *new phone )

So give like a $400 space on your credit card for that =) and double check if they received the broken phone too -- drat I need to do that =(

Cheers

[kyphur]

Called Cingular CS and had the phone replaced -- had to ordeal a 45 min conversation though as I was getting passed back and forth. Had to call 4 times as well =(

Follow-up if broken phone that I sent back was received ( found out that still the replacement phone wasnt ordered -- turns out they need to order one again -- charge you for the cost -- refund you when they get the broken phone -- so that's like buying another *new phone )

Wow, that is absolutely not like my experience with Cingular Warranty Replacement.

My touchscreen developed a deadspot right in the middle of the screen (thank MS for Voice Command or I'd never have been able to make calls). I contacted Cingular and they shipped me a replacement phone right away. I had it in 2 days! They warned me that if they didn't receive my old phone within 14 days then they would charge my account for the cost of an 8125 ($450.00).

[barok_ba]

hi kyphur -- off topic a bit

how/where did you get a replacement protection? the phone insurance from cingular doesnt cover the 8125 as posted in http://www.cingular.com/customer_service/equipment_protection

thanks

[kyphur]

hi kyphur -- off topic a bit

how/where did you get a replacement protection? the phone insurance from cingular doesnt cover the 8125 as posted in http://www.cingular.com/customer_service/equipment_protection

thanks

No replacement protection, it was covered under the Manufacturer's Warranty 1 year warranty. Since I opted for regular shipping it didn't cost me a dime (I could have got next day for $10.00)