fluffcat1 is a CROOK.. dont buy from him

[concep86]

fluffcat1,

I told you I would run into you again...

Anyone looking to buy parts for your phone DONT deal with Richard...
(ebay@xda-repairs.co.uk)

We conducted a paypal transaction on May 2... and after 1.5 months and some nasty emails I am out of 25GBP... and still have NOT received my camera and back case as promised in the transaction....

I submitted a complaint on Paypal... He emailed me saying that he was upset with me and that if I closed the case he would ship the items... so I did and he did NOt ship anything...

Very clever on his part... since now I can not go back to Paypal and open the claim again...

Note to anyone buying using paypal... If you have a complaint open... DO NOT close it until you are completely satisfied... with the outcome...

Once you close a case you can not open it...

Any Way... just wanted to warn everyone... looking to buy parts for their phones... Richard(ebay@xda-repairs.co.uk) is a CROOK.


Concep86

[victoradjei]

And dangerous too :?: :twisted: :evil:

[fluffcat1]

I've replied to all your messages so far and the package was sent insured so as per my last email I can send the proof of postage on to you as according to the royalmail it was succesfully handed to USPS. You are the one who takes weeks and in one case over a month to reply to emails....

The only nasty email I received was your filing the paypal complaint within 7 days of payment as I didn't reply to your email within the 2 days you requested. As it put the funds on hold of course I'd want them releasing before postage! And I don't post international items every day, I wait until I have a few to send as it's a special trip to the P.O to send them rather than going in my normal post collection, as well as filling out customs paperwork and insurance.

My ebay feedback of 1700+ should speak for itself. I'm really going to try and rip someone off over £25 with a turnover of £6k p/m.....

http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback&userid=fluffcat1&ssPageName=STRK:ME:UFS

THINGS DO GO MISSING. In the UK I loose approx 3% of items sent but always manage to claim back from the royalmail as they are INSURED like all my items are. Sometimes it takes 3 or 4 weeks, sometimes longer, but the do pay up. Minus postage costs though :-(

I post approx 50 items per week! I loose about 2! That sort of thing happens, and I'm actually better statistically for postage losses than the UK as a whole.

Now, if you want to do this in public, fine, I'll post the ref here and you can contact USPS on your own, or you can apologize and I'll look into claiming from this end and send you another set.

Lots of people here have bought from me and received their goods fine. Be careful how you slander me in a public forum where posting IP addresses are logged for all users...

Richard

[concep86]

ok... then this is a big misunderstanding....

I still have NOT recevied my items... nor an email from you as to what is happening...

I do not know you other than through our correspondence which has been very one sided...

So what am i to think...

history...on emails...


3/24 inquired into camera and back case...
4/28 apologized for not following up on purchase... as I stated I was called away... shortly after the initial inquiry.
4/28 made payment in error... 25 Us vs 25 GBP... waited for initial payment to be credited back to my account... which you denied payment on... thnak you
5/7 made correct payment via paypal... asked for email confirmation of date shipped with payment.
5/13 had not received a response on my email... so I emailed asking for an update.
5/16 received nasty email in ref to me taking weeks to respond... and expecting you to respond immediatley. asking to cancel complaint
5/17 responding to your email... I cancelled the paypal complaint... and asked politely for an update....
5/31 still had not received an update... so I emaile dasking for an update
6/2 still nothing.. so again i asked politellty for an update...
6/15 posted on this forum


I have not received anything.... Please provide me an update... at

concep86 @ yahoo .com

[victoradjei]

:lol: :lol: :lol: :shock:

Interesting :P

[fluffcat1]

You forgot the email complaint you made to paypal just 6 days after sending the correct payment, my response via paypal to that offering a refund, and the several emails I subsequently sent that you replied to - I have emailed many times to concep86@yahoo.com and have the server logs from exchange 2003 to prove it.

From you own logs you have given it just over 3 weeks to arrive to the US. Surface post ain't that quick you know and you were too cheap to pay for a courier service so what do you expect?

Check your spam filter etc.

Edit - you forgot to mention the reason for my 'long response' ( 9 days!) after payment was you had paid to my *old* email address from when you had first contacted me rather than my current address that I was replying from at the time and the one you so kindly plastered all over this group for the spam bots to find. Thanks. 2 can play at that game. Looks like you're gonna be on your own claiming from USPS.

Richard

[concep86]

We could go back and forth... on this...

I did not forget to include the complaint as i was detailing just the emails that went back and forth between us.

I did mention the complaint in the emails...

However, I did apologize to you for submitting a complaint on the 15th and did not reveive a response...

I am the one putting up the cash for my litlle item... and 25GBP although a small amount is still hard earned.

and i have beenn burned on ebay before.... so sorry if i require a little hand holding...


Where do we go from here... sounds like we just had some bad communication issues to resolve.. we are both honest hard working gents...

lets get past this please... I am willing to make a public apology on this forum... once I receive my items...

as i have stated previously in my emails... i am truly sorry for the misunderstanding....

Thanks...

PS removed emails from previous posts...

concep86

[nswafford]

fluffcat1,

I told you I would run into you again...

Anyone looking to buy parts for your phone DONT deal with Richard...
(email removed)

We conducted a paypal transaction on May 2... and after 1.5 months and some nasty emails I am out of 25GBP... and still have NOT received my camera and back case as promised in the transaction....

I submitted a complaint on Paypal... He emailed me saying that he was upset with me and that if I closed the case he would ship the items... so I did and he did NOt ship anything...

Very clever on his part... since now I can not go back to Paypal and open the claim again...

Note to anyone buying using paypal... If you have a complaint open... DO NOT close it until you are completely satisfied... with the outcome...

Once you close a case you can not open it...

Any Way... just wanted to warn everyone... looking to buy parts for their phones... Richard(email removed) is a CROOK.


Concep86

I have ordered items from fluffcat1 without problems. He kept in touch with me and gave me pointers on installing a camera on my SX 66.

Would definately buy from again.

[iainmann]

I've ordered from Fluffcat as well. Always very good service, fast and extremely helpful. Just look at his EBay feedback! Surely this could have been sorted out in private.

[soperjon]

Fast and good service for a replacement keypad circuit board for my typhoon and even gave me some money back for the damaged part, sent by paypal only days after I sent it back to him

[soperjon]

Fast and good service for a replacement keypad circuit board for my typhoon and even gave me some money back for the damaged part, sent by paypal only days after I sent it back to him

[concep86]

well it definitely appears that this was just a case of bad communication that went the worse possible way...

i simply wanted an update on the product, when it would ship, after 7 emails and more than 30 days, i still did not have an update.

as for settling this in private ...

What do you think the 7 emails were an attempt to do...

concep86

[nswafford]

well it definitely appears that this was just a case of bad communication that went the worse possible way...

i simply wanted an update on the product, when it would ship, after 7 emails and more than 30 days, i still did not have an update.

as for settling this in private ...

What do you think the 7 emails were an attempt to do...

concep86

In the future you should refrain from calling someone a crook unless all of your bases are covered. Just some advice.

[concep86]

I have not been proven a liar...

fluffcat1 can say what he likes... but I have not received my items nor have I ever received an email telling me that the item was shipped...

what do you think the 7 emails were an attempt to do... do you think I was simply stalking... shit I just wanted to know if he had shipped the items...

So for the moment, all my bases are covered....

well it definitely appears that this was just a case of bad communication that went the worse possible way...

i simply wanted an update on the product, when it would ship, after 7 emails and more than 30 days, i still did not have an update.

as for settling this in private ...

What do you think the 7 emails were an attempt to do...

concep86

In the future you should refrain from calling someone a crook unless all of your bases are covered. Just some advice.

[matheprat]

well it definitely appears that this was just a case of bad communication that went the worse possible way...

i simply wanted an update on the product, when it would ship, after 7 emails and more than 30 days, i still did not have an update.

as for settling this in private ...

What do you think the 7 emails were an attempt to do...

concep86

In the future you should refrain from calling someone a crook unless all of your bases are covered. Just some advice.

I agree.

[kevino]

It may be an idea to edit your first post to have a less litigious subject. Something along the lines of "Delivery from fluffcat delayed, has anyone else had similar problems?".

And why have you put his email back into your posts. That really does seem childish to me.

[fluffcat1]

I have not been proven a liar...

fluffcat1 can say what he likes... but I have not received my items nor have I ever received an email telling me that the item was shipped...

what do you think the 7 emails were an attempt to do... do you think I was simply stalking... shit I just wanted to know if he had shipped the items...

So for the moment, all my bases are covered....

No, they are not. Lets see what you didn't do....

1: You didn't try using an alternative email address to email me incase either you or I was experienceing server issues. The free providors ( esp. yahoo and hotmail) randomly take to blocking domains if they are recently registered and / or not in their latest DNS list. The domain of the email you so kindly re-plastered over this thread was recently registered. This is one of the reasons I have moved away from a 'free' providor.

2: You didn't try contacting me via my previous email address where we were able to communicate albeit with long gaps for your replies.

3: You didn't try pm'ing me via this site.

4: You didn't try re-contacting me via ebay as first contact had been originally made.

Now, I don't know there is an issue unless I get told - I don't sit at a computer typing in tracking numbers all day checking if stuff has been delivered. All items are sent insured as I previously stated.

You don't want this sorting out it seems - you are just out to stir....with a different attitude on your part I would have been glad to handle the claim and send out a replacement camera module ( I have no free rear covers left :-( as I do when domestic items get lost / mislaid as the wait can be annoying for the claim to be processed.

I have not yet had to claim via the international process but domestic claims take upto 4 weeks ( and they pay the claim as stamps :roll: ) - so I think you need to contact USPS and find out their procedure as I am unwilling to help any further after your comments in this thread and petty re-insertion of my email into it for the spammers to harvest. (As I have admin status over my new domain I'll just set up another mailbox if it gets too much - thanks.)


Your ref is RI763769010GB. Good luck!

Richard

p.s thanks everyone else for the cheer squad! It's usually only the bad experiences people shout about. I appreciate it.

[kinmont]

Cant we all get along ? Both of you made mistakes and have shown in this forum you are less than civized men. You are but children acting as they do. Both of you should forget the past and try to come to a compromise. As humans we all make mistakes and act on emotions and dont realize that airing your dirty laundry in public without looking at the big picture you show a side of yourselves that you should be embarrassed of. Now that you both should feel ashamed of yourselves(if you dont you should), lets come together and fix the problem. Be the men your parents raised you to be!!!

[fluffcat1]

airing your dirty laundry in public without looking at the big picture you show a side of yourselves that you should be embarrassed of. Now that you both should feel ashamed of yourselves(if you dont you should)

Well thanks for lumping me in here but I didn't start it posting here in this thread...just defending myself against points incorrectly made that I was a crook which I am not. Someone calls you a crook in a public forum would you turn the other cheek and be the 'bigger man'? I think not. You would defend yourself, as I have done.

Richard

[auctionboy]

Hi fluffcat1

I am also an eBay seller and read this thread with interest. I can sympathize with your situation especially when getting a Paypal chargeback in such a short time. However, there are some flaws in your argument.

You are a UK registered seller. As such you are responsible for the delivery of the item. It isn't good enough to say "you pissed me off, sort it out yourself" or "it is with USPS, ask them" (not exactly what you said, I know). The purchasers contract with you was for delivery of the item to him, not to USPS. In the UK you would wind up in small claims and rightly so. You are coming across as being quite unprofessional and taking advantage of the fact the purchaser is US based. You also quote some interesting statistics. I do not believe your claim that loosing 2 in 50 is better than the UK national average. The actual statistics are 0.07% - see the following news item http://news.bbc.co.uk/1/hi/uk/3681547.stm for my references.

As I already stated I am an EBay seller too. However, a loss rate of 2 in 50 would be real trouble for us. We ship on average 120 items a day and that would mean we would lose about 5 a day. We don’t lose that many a month!

As for "with a different attitude on your part I would have been glad to handle the claim and send out a replacement camera module", that shouldn't be your choice, and in the UK it wouldn't be. You are responsible for that item and you have a duty to your customer to resolve it satisfactorily.

"Surface post ain't that quick you know and you were too cheap to pay for a courier service", eh, what about Airmail. You quote international signed for on your auctions but you don't mention that only covers surface mail. The difference between the two is small, for example a 1kg Airmail to the US is £10.00 while surface is £8.30. Did you explain it would take up to 6 weeks for delivery?

“I have not yet had to claim via the international process but domestic claims take upto 4 weeks ( and they pay the claim as stamps )”. I must imagine the cheques them send me when I claim for loss! They have never sent me stamps.

I am curious how you know the item is with USPS as tracking number RI763769010GB is giving no details at all. I was under the impression an International Signed for number would give the date it was collected from you and where it is with regard to processing. See these numbers for an example – RI537451069GB and RI537451072GB.

David.

[fluffcat1]

Buying from an individual is different to buying from a business. I am not a business seller on ebay, I don't claim to be and this is done in my spare time - this transaction wasn't even done on ebay. After payment is received title to the property is transferred to the buyer. They have also purchased the delivery service - I am merely acting as their agent - and as I have previously emailed to the buyer I have inquired at the local sorting office and they say the item is with USPS and the claim is through the recipient with them.

The figures you quote for performance are out of date by at least 2 yrs and do not reflect the reality of my local sorting office! The only items that can be tracked for this purpose are recorded / special delivery items and those sent as part of postwatch's regulatory testing. It is from the compensation payout claims versus items sent for recorded that I quote figures.

You receive cheques? I'll have to speak to the company who post my items. They get the claims paid as stamps as they handle the claim on my behalf.

Richard

[auctionboy]

Hi again fluffcat1

Ok, you say my figures are out of date, please quote the newer figures and your references for them.

As for "I am not a business seller on ebay", yes you are regardless of what you think. I simply haven't the time to go through all your auctions but on a quick check of eBay between the 21st and 30th of May you sold £1154.66 of goods. That is a business seller. If that is an indicator of your yearly sales with you already admitting you also sell off eBay, you might even be heading towards VAT registration limits. Inland Revenue, Customs and Excise and the small claims court would consider you a business seller!!

"After payment is received title to the property is transferred to the buyer. They have also purchased the delivery service - I am merely acting as their agent", anybody reading this should be concerned about your commitment to your customer service, and it is complete and utter bullshit. Did you tell him you were only an "agent"?

As for "I have inquired at the local sorting office and they say the item is with USPS and the claim is through the recipient with them", I disagree. Royal Mail is your agent and you paid them to deliver the item. It is not your concern or problem that Royal Mail had to pass the item onto USPS who subsequently lost it.

David.

[auctionboy]

Actually you replied earlier "My ebay feedback of 1700+ should speak for itself. I'm really going to try and rip someone off over £25 with a turnover of £6k p/m..... ", if you are turning over 6k a month that is 72k a year which is 11k over the VAT registration threshold. How can you still claim "I am not a business seller on ebay, I don't claim to be and this is done in my spare time"?

[fluffcat1]

Actually you replied earlier "My ebay feedback of 1700+ should speak for itself. I'm really going to try and rip someone off over £25 with a turnover of £6k p/m..... ", if you are turning over 6k a month that is 72k a year which is 11k over the VAT registration threshold. How can you still claim "I am not a business seller on ebay, I don't claim to be and this is done in my spare time"?

Shame you can't check my sales in the 2 months before april every year - they tend to stop just for that very reason.

Richard

[xandermac]

Cant this be handled privately from this point on. It seem that Fluffcat and the buyer have agreed on a course of action and auctionboy throwing himself into the mix just to bicker isn't helping in the least. Reading through this thread I would buy from Fluffcat as he seems to want to do the right thing, but auctionboy on the other hand, he just seems to want to drag this out..

[auctionboy]

To be honest xandermac, I haven't got time for this. I came accross this thread totally by accident but couldn't resist taking fluffcat1 up on some of his points. To me they should get on with it but the ball is in fluffcat1's court. To me he should either refund or send the items again. Having said that the thread title is way over the top in the first place too.

I think I raised some valid points like did the customer know it was going surface and the fact that the customer should not be left to sort it out. Nobody seems to be pointing out fluffcat1 is behaving badly. Instead we are getting ra ra cheerleaders pointing out how good he is (surely my points are as valid as theirs). Talking crap like "They have also purchased the delivery service - I am merely acting as their agent", he isn't convincing me he is a beacon of good practice.

He needs to get a grip when he is so exposed on eBay. Angry customers can be very vengful, a good feedback rating can be ruined by a few throwaway ID's setup specifically to leave negatives. It also isn't a good idea to come on a public forum letting the world know you are doing 6k a month while not coinsidering yourself a business. If he only did 6k a year buying to sell for a profit, he is considered a business. I wonder if all would be so supportive of him if he was PC World saying "we are only an agent"

[concep86]

Cant this be handled privately from this point on. It seem that Fluffcat and the buyer have agreed on a course of action and auctionboy throwing himself into the mix just to bicker isn't helping in the least. Reading through this thread I would buy from Fluffcat as he seems to want to do the right thing, but auctionboy on the other hand, he just seems to want to drag this out..

What have we agreed upon...

After all this shit... and a ton of emails... I still do not have my items....
SO... the only thing that has been agreed upon is that Fluff is not doing shit to resolve this issue...

He still has not told me when he mailed the items... and the tracking number he gave me is not a valid one... I looked it up on their site and it comes back with nothing...

SO ... NO .... The only one making out here is fluff... who has my cash and the items...


THIS Sucks... and could have been resolved with a simple email from fluff to me...

I dont know how fluff stays in business, if he cant simpley email the buyer some simple info ....

I buy all the time and have never been told by the seller that he did not have time to email me the tracking info...

That is all I am going to say on this issue....

[concep86]

To be honest xandermac, I haven't got time for this. I came accross this thread totally by accident but couldn't resist taking fluffcat1 up on some of his points. To me they should get on with it but the ball is in fluffcat1's court. To me he should either refund or send the items again. Having said that the thread title is way over the top in the first place too.

I think I raised some valid points like did the customer know it was going surface and the fact that the customer should not be left to sort it out. Nobody seems to be pointing out fluffcat1 is behaving badly. Instead we are getting ra ra cheerleaders pointing out how good he is (surely my points are as valid as theirs). Talking crap like "They have also purchased the delivery service - I am merely acting as their agent", he isn't convincing me he is a beacon of good practice.

He needs to get a grip when he is so exposed on eBay. Angry customers can be very vengful, a good feedback rating can be ruined by a few throwaway ID's setup specifically to leave negatives. It also isn't a good idea to come on a public forum letting the world know you are doing 6k a month while not coinsidering yourself a business. If he only did 6k a year buying to sell for a profit, he is considered a business. I wonder if all would be so supportive of him if he was PC World saying "we are only an agent"

FYI to everyone reading... I was never offered any shipping options... I emailed Fluffcat and asked how much for the camera including shipping and HE told me 25GBP... he never stated any options... and ignorantly I never asked for any...

I apologize to everyone that has stumbled into the thread... but I felt helpless... as Fluffcat never answered my emails....

Try looking at it from my point of view... I paid for something... never received it and never received a courtesy email telling me when the item was shipped...

bad business.

[fluffcat1]

As of today, and from the beginning of this thread,

NO PM's received
NO EMAILS received
NO EBAY QUESTIONS received...

I'll scan the proof of postage and attach it later...

Richard

[concep86]

As of today, and from the beginning of this thread,

NO PM's received
NO EMAILS received
NO EBAY QUESTIONS received...

I'll scan the proof of postage and attach it later...

Richard

You have some serious balls...
Why should I do anything at this point....

The reason we are at this point is because I made all the attempts at communicating with you... YOU DID NOTHING... other than take my money.

Funny, I made 3 purchases since this one... on Ebay. and requested a simple email... telling me that the item was shipped... and I received an email after each one... that is professionalism...

[auctionboy]

Hi Fluffy

In response to "After payment is received title to the property is transferred to the buyer", you are lying again which seems to be a trend here.

Sale of Goods Act as amended by the Sale and Supply of Goods to
Consumers Regulations 2002.


Section 20 Passing of risk


(4) In a case where the buyer deals as consumer... the goods remain
at the seller's risk until they are delivered to the consumer.


Why don't you just refund the guy and stop being an arsehole?

concep86 - I don't think you are going to get anywhere with this guy. I would suggest you contact his local trading standards and make a complaint against him. I appreciate you are in the states but if you let me know what town he is in I will dig out their number for you. I would point them to this post and give details of how he admits to turning over 6k a month but "isn't a business". Also, if he "isn't a business" I wonder if he is declaring his income to Inland Revenue. He may well be and I am not in any position to know but then again, he might not??


xandermac:

"through this thread I would buy from Fluffcat as he seems to want to do the right thing", can you point this out please? All I have seen so far are lies about not being a business, lies about title passing to the buyer, posts an Internation Signed for number that has no details against it and has not once offered a solution! If you "would buy from Fluffcat" what does it take to put you off?

[xandermac]

First of all, we're dealing with the USPS here. I live in Atlanta GA, my mother lives in Chipping Sodbury UK. She sent me a letter almost 4 weeks ago that I have yet to recieve.

Second, a USPS tracking number is not a tracking number at all, it's a delivery confirmation number that's only updated when the parcel is delivered and not until then... It seems a USPS delivery confirmation number was provided which says to me that the package was shipped. Now it's a matter of hurry up and wait for the USPS.

Third, Buyer Beware... It's the responsibility of the buyer to pay for insurance on the package, not the seller. If the package gets lost or broken in transit the seller has no responsibility or obligation to reimburse the buyer if the buyer did not pay for insurance.. NEVER use ground mail for overseas delivery. The buyer should always opt for an Insured courier service.. US law provides no buyer protection beyond the limited warranty.

I understand that the buyer is upset, and rightly so. but slandering (I suppose technically Libeling) someone in a public venue may not be the best course of action, and possible threats of retaliation against him by you may not be the wisest thing either.

I imagine the package will arrive and all this will blow over, but under US law the seller would have an excellent civil case for retribution.

[Titanich]

NO PM's received
NO EMAILS received
NO EBAY QUESTIONS received...

Richard

@fluffcat1

NO PM's received
NO EMAILS received
NO EBAY QUESTIONS received...

where is my 5 connector?
My paypal mail is melbourne70@gmail.com

Do you want verify?

Tanks

[HDuser]

fluffcat1

Look this is a forum, solve your issues it does you no good to have this thread running.

[vbJoe]

fluffcat1

Look this is a forum, solve your issues it does you no good to have this thread running.


Nah!! let them keep at it, makes a dam good read on a friday afternoon :-)

[fluffcat1]

where is my 5 connector?
My paypal mail is melbourne70@gmail.com

Do you want verify?

Tanks

Oh this is fun!

As I have previously replied to your email ( and via your paypal complaint that was refused as I have proof of postage )

1st batch paid for via ebay sent 23 march ref RI 7207 8647 0GB
2nd batch paid for directly 25 april sent 26th april ref RI 7312 6641 3GB

looks like it's going to be UK sales only pretty soon for me :roll:

Richard

[Titanich]

Beloved sig. Perhaps Richard,
you forgets that I have not received nothing, perhaps she forgets that only it can ask the reimbursement from the mail, perhaps she believes that people are stupid not to understand when a person brails up, paypal ask only a copy for the receipt, she originates them to it ALWAYS remain and HOWEVER to the person whom she sends like valid test. It sure will be called to show the test of happened shipment, in court and I will demonstrate that it is denying my right to me to having a reimbursement for the goods never received.
It is calm, I am already obtaining the better thing, to make to see that dishonest and strafottente person is she. In court I will have other satisfactions.

I add:
it must have shame with this behavior with the customers.

[newbie2]

First of all, we're dealing with the USPS here. I live in Atlanta GA, my mother lives in Chipping Sodbury UK. She sent me a letter almost 4 weeks ago that I have yet to recieve.

Second, a USPS tracking number is not a tracking number at all, it's a delivery confirmation number that's only updated when the parcel is delivered and not until then... It seems a USPS delivery confirmation number was provided which says to me that the package was shipped. Now it's a matter of hurry up and wait for the USPS.

Third, Buyer Beware... It's the responsibility of the buyer to pay for insurance on the package, not the seller. If the package gets lost or broken in transit the seller has no responsibility or obligation to reimburse the buyer if the buyer did not pay for insurance.. NEVER use ground mail for overseas delivery. The buyer should always opt for an Insured courier service.. US law provides no buyer protection beyond the limited warranty.

I understand that the buyer is upset, and rightly so. but slandering (I suppose technically Libeling) someone in a public venue may not be the best course of action, and possible threats of retaliation against him by you may not be the wisest thing either.

I imagine the package will arrive and all this will blow over, but under US law the seller would have an excellent civil case for retribution.

As an employee of the USPS, I can verify all of the above statements.

There are only two ways to provide tracking information on International shipments. One is by Registered Mail, which provides TOP-LEVEL security for the item. Each person that handles that particular piece of mail has to sign off on it -- all the way from the point of mailing to the point of delivery. And you can be assured that if a piece of Registered Mail turns up missing, someone's head is gonna' roll. I've seen it happen.

The other option is Global Express Mail. It provides a true "tracking number" that can be tracked from point to point all the way from the office of mailing to the address of delivery.

Of course, insurance is OPTIONAL for both methods. Some sellers mandate the insurance coverage, others do not. However, most eBay auctions I've seen offer the option for the buyer to purchase insurance. If the buyer does NOT exercise that option, then there is no legal recourse -- either against the seller (who has proof that the item was mailed), NOR against the USPS for the loss/damage of the item(s) shipped.

The USPS actually conceived and implemented the Delivery Confirmation Service in response to a plethora of claims and inquiries from buyers not receiving the goods they purchased. However, the Delivery Confirmation Service is NOT available on International Mail originating here in the USA. Again, the only methods of tracking an International mailpiece going OUT OF the US is the Registered Mail, or the Global Express Mail.

I don't know what the provisions are as far as U.K.'s Royal Mail on providing a tracking number, but the above are the only two ways to "track" a package leaving the US.

Because of the snafu's I've seen in International Mail shipments, I no longer accept bids on Ebay from buyers outside the US myself. It's just too much of a hassle to deal with. :(

[kevino]

Titanich, you're probably correct or not !!! :? :?

Whatever happened to concep86, it looked like this thread was going to run and run. :D

[fluffcat1]

Can anyone translate for Titanich please? :lol:

As I posted previously in the other thread they posted the comment in:

"Yawn. boring. I posted the item, it tracks as being handed to the Italian post office who have lost it, you tried to make a false paypal claim against me without giving me time to contact the post office AND YOU LOST.

In defending that claim, I had to send my proof into paypal and now cannot claim from the post office for the loss, as paypal have not sent the proof back. The post office will not accept my copies that I made, so this is YOUR FAULT for making the false claim!

I'll attach screendumps if anyone's really bothered?....

Thought not.

Richard"

to re-iterate - you filed the paypal claim BEFORE asking me to claim with the royalmail, so I had to send my proof of postage to their address. I kept copies, however they insisted the originals be sent to:

PayPal (Europe) Limited (Seller protection)
Hotham House
1 Heron Square
Richmond Upon Thames
TW9 1EJ

So now I cannot claim from the royalmail at all and it is YOUR FAULT for making the paypal claim.

Every spam post you make I will simply paste this reply.

Richard

[Titanich]

thanks.... newbie2
the problem is that the package has been sent but never has not arrived. It that he has the test only can ask the reimbursement. If the package does not arrive to me he is he that I must reimburse, luii in its turn will make oneself to reimburse from the mail.

[fluffcat1]

thanks.... newbie2
the problem is that the package has been sent but never has not arrived. It that he has the test only can ask the reimbursement. If the package does not arrive to me he is he that I must reimburse, luii in its turn will make oneself to reimburse from the mail.

No, you tried that through paypal and they wouldn't re-imburse you would they?.....you claim was denied.

Because you went to them and not me first I now cannot claim from the royalmail as I had to defend myself against your claim with paypal. Not that I'd help you anyway after all this. You have brought this situation on yourself. I suggest you read paypal's terms and conditions - they are happy that I took all possible steps and acted in accordance with their user agreement - your claim failed and you will struggle to take me to court in another country....

Richard

[Titanich]

It says the false one! I have opened one controversy with paypal after 60 days. Paypal has it sluice why the maximum time in order to make claim is 45 days. Paypal has not granted the reimbursement to me why the terms were expired. Paypal could not ask originates it them of the receipt for a reimbursement that did not have to emit. I have forwarded to paypal the controversy why it has not never answered me in email. The investigation for before the time me has supplied in this forum and subsequently on paypal. It is dishonest and I will make negative publicity them.

[fluffcat1]

Yawn..... :roll:

[Titanich]

It is only making one figure pessima of forehead to its possible customers. Shames

[fluffcat1]

It is only making one figure pessima of forehead to its possible customers. Shames

If I understood that I might get upset with your name calling :lol:

[Titanich]

To the end if I lose the moneies I can only say to have given of the moneies to one needy person, a beggar.

[fluffcat1]

To the end if I lose the moneies I can only say to have given of the moneies to one needy person, a beggar.

You haven't 'given' me anything - you bought items, which I posted to you, and the Italian postal service have lost...you then tried to claim a refund by paypal and as I had posted the items they did not refund you, and you now cannot claim from the postal company. It is the Italian Postal service who has lost your items and therefore your money. I haven't gained anything from your loss other than a bizarre fascination with poorly written english. :wink:

[Titanich]

I must recognize that it has reason, the service mails has lost them articles, of sure she does not help its customers to having perfect, correct, sure and calm a service. I do not have to sell null to nobody, lose the moneies I earn to you honestly working, but it will lose the dignity, the honor, the respect and the confidence of all those that are reading it. My English bad one is justified because i am Italian, but its dishonest behavior does not know language.

[Titanich]

I forgot: the single reason why it does not have more the receipt is why it has already asked the reimbursement in its post office them and has had to deliver it. Paypal has already answered me saying that they do not ask some certificate originates them to the customers of which active procedures of reimbursement do not exist.

[concep86]

I'm still around... and still waiting for my shipment...(not holding my breath of course.)

I honestly beleive that fluf... never sent anything...

Like I said... CROOK... until proven wrong

concep86

[newbie2]

You know -- this thread is really getting old. I know I'm a relative "noob" here, and I DO apologize if I'm offending anyone by saying this, but this has gone on WAAAYYY too long.

No matter who's "right" and who's "wrong", this whole mess needs to be dealt with in private -- NOT on this forum.

There's a PM feature here that can be used so all the other users aren't drawn in to this controversy.

PLEASE!?!?!?

[Titanich]

All must know what are able to make Fluffcat1 and what risks acquiring objects from he. Inasmuch as no responsibility is not assumed on being up arguments to he, the disagreeable minimum is to inform the others in order to avoid they surprise.
Inasmuch as it uses this forum in order to sell its objects me seem right to inform all public.

[bigsteve]

I Say Delete this thread

And Ban the Slanderers.

And have a rule, Banning this type of threads in the future,

[kevino]

As fluffcat advertises on this forum or, if he doesn't actually advertise, posts many links to his ebay sales I think complaints should be allowed as well.

However I do agree that thread titles like this and the later posts with libelous endings should most definately not be allowed.

[concep86]

Look...

I initially posted this thread to warn others about Fluff...

If I was able to make 1 person hesitate and not buy from Fluf... Than I feel good..

Not because I think I am sticking it to fluf, but because no one should be taken advantage of when conducting business on the net...

Unfortunately there are some that do prey on honest folks like us...

And quite simply stated...

If the thread bothers you than simply dont read it...

I just dont get it...

concep86
[/b]

[bigsteve]

and there are some who beleive that accusing people of fraud in public is a way of getting what they want.

its not fluffcat1's fault, its the Postal service and the way you have conducted yourself

[cribelles]

I also bouth from him on ebay once and is the worst seller I have ever met, bad communication, bad words said to a customer, and I opened a claim through paypal after waiting 15days since I paid, he asked me to close the claim and I continued so that I got a refund. What would have happened if I would have closed the claim? don´t buy from him!

[concep86]

and there are some who beleive that accusing people of fraud in public is a way of getting what they want.

its not fluffcat1's fault, its the Postal service and the way you have conducted yourself

Bigsteve,
According to Websters online dictionary...
The word accuse is defined as

1 : to charge with a fault or offense : BLAME
2 : to charge with an offense judicially or by a public process

with this defeinition in mind....

I am accsuing him of NOT DELIVERING THE PRODUCT HE SOLD and CHARGED my Paypal account...!!!!

I firmly believe that he never sent the item to begin with... sdo passing the blame on to the shipping company is a lot of bull... I have asked him for proof of delivery and have not received anything...

Even after I started this thread he has not tried to contact me other than to keep posting here of his innocence... with out providing proof..

as for the way I have conducted myself... Did you miss all the email attempts I made at resolving this cordially... like gentlemen!...

Since you point a finger at my conduct... How would you have handled this situation.

Lets say you purchased something online... and never received a confirmation of shipment... or anything else for that matter.

What would you do?

Please enlighten me on proper conduct....

[concep86]

I also bouth from him on ebay once and is the worst seller I have ever met, bad communication, bad words said to a customer, and I opened a claim through paypal after waiting 15days since I paid, he asked me to close the claim and I continued so that I got a refund. What would have happened if I would have closed the claim? don´t buy from him!



cribelles,

You were smarter than I on this issue... I was dumb enough to cancel the complaint when he asked me to... thinking that we were acting honorably...

[fluffcat1]

I also bouth from him on ebay once and is the worst seller I have ever met, bad communication, bad words said to a customer, and I opened a claim through paypal after waiting 15days since I paid, he asked me to close the claim and I continued so that I got a refund. What would have happened if I would have closed the claim? don´t buy from him!

In this case they asked me to ship to an unconfirmed address and I wouldn't after the initially said they would pay by bank transfer. They claimed not to be able to confirm addresses or verify accounts with paypal in Spain, but paypal themselves told me that was b*ll*cks.

I could not refund the payment unless I added funds on top of the 'frozen' paypal funds from the complaint hence the need for it's cancellation. My eBay feedback of 2400+ positives says it all really...all the haters here simply post to bitch about me - their post count says it all really. As a precentage of my sales these issues are just drops in the ocean, and the continued publicising of my name and what I sell is actually increasing sales via this board :lol:

Richard

[fprice02]

Fluff
please PM me back about my blue angel. thanks.

[Titanich]

For your information,
I have called paypal asking the photocopy for the receipt that you have sent and paypal it has answered that your receipt does not have some. Me also it has said that paypal it does not ask one received in originates them to the customers.
Paypal does not ask some receipt for controversies not to reimburse.
I inform to you that I have started a procedure through the police mails them Italian who will act through the Italian embassy in UK.
They are angry with the admin of this forum that not bannano you for the shown little honest behavior towards the purchasers.

It will have my news soon.

[Midget_1990]

They are angry with the admin of this forum that not bannano you for the shown little honest behavior towards the purchasers.

LOL! The authorities can't do jack..

1) The website is hosted in another country
2) It's not breaking any laws
3) it's you who should be banned for 'disturbing the peace' on this otherwise nice forum, please takr your petty personal matters elsewhere due to the fact that:


NOBODY CARES!

[fluffcat1]

Apologies for the poor quality everybody - they are scans of photocopies.
The pictured with the front folded over is to prove they are the same pieces of paper as international recorded no longer print the tracking number on the front and the back. There were 2 transactions 1 of which arrived safely..

Richard

[Titanich]

I do not understand, why I have not communicated me all this in my first demand for information instead of having a disinterested attitude? Why he does not offer its collaboration if he has really sent? I have bought an other time as it is demonstrating also she, are a correct and honest buyer. It was enough that it sended these copies to me in order to proceed I various. I in any case wish to porgere my partial excuses for my attitude in its nconfronti, I say partial why they have been forced from the insufficient received information. To this point it is necessary that it forwards a claim near its post office them, I equally I will make near my post office them, and moreover I will make a claim near customs. Me it seems corrected that if does not send the package she is they it must reimburse it.

[jaythemagician]

I'm still around... and still waiting for my shipment...(not holding my breath of course.)

I honestly beleive that fluf... never sent anything...

Like I said... CROOK... until proven wrong

concep86

so you beleive in people being guilty until found otherwise? What a sad outlook on life you must have. So everyone you have dealings with is a crook until you receive items? You best stay at home and never go out for fear of being had by your local walmart.
It's disrespectful to drag this out into an open forum, slandering fluffcat1, things like this happen on e-bay, things get lost, parcels go missing. Communication often breaks down through e-bay as seller and buyer get frustrated with each other, and what's worse is you send an e-mail and it could be days before the recipitent picks up on it and gets round to reply, so things that can normally sorted out by a few phone calls and a couple of days can take weeks via e-mail. Insurance claims through royal mail etc take a fair while also, took me 4 months to get money for a missing parcel. So in future bear this in mind, and don't air your dirty laundry on a public forum, I have plenty of things going on like this, but I don't whinge to strangers on a forum about it

[Titanich]

Most expensive,
I have not acquired near e-bay but privately with Fluffcat1. I have thought to involve to me in this way why Fluffcat1 instead satisfying the demands that it reached with the due documentation has continued to speak without demonstration. It is calm that my cloth I wash them in possible the more discreet way, if me of it gives the opportunity. It instead would make well not to take part in issues that do not regard it, doing good attention what to give credit less or. Sure it is only watching and therefore she does not have adequate reasonings in order to resolve the issues

[matt1971]

Most expensive,
I have not acquired near e-bay but privately with Fluffcat1. I have thought to involve to me in this way why Fluffcat1 instead satisfying the demands that it reached with the due documentation has continued to speak without demonstration. It is calm that my cloth I wash them in possible the more discreet way, if me of it gives the opportunity. It instead would make well not to take part in issues that do not regard it, doing good attention what to give credit less or. Sure it is only watching and therefore she does not have adequate reasonings in order to resolve the issues

I can also state that transacting privately on two separate occasions with fluffcat1 in re-casing my M2000 and also receiving spare parts proved a flawless experience.

Was shocked when I saw this thread!!


Matt

[swoopster]

Most expensive,
I have not acquired near e-bay but privately with Fluffcat1. I have thought to involve to me in this way why Fluffcat1 instead satisfying the demands that it reached with the due documentation has continued to speak without demonstration. It is calm that my cloth I wash them in possible the more discreet way, if me of it gives the opportunity. It instead would make well not to take part in issues that do not regard it, doing good attention what to give credit less or. Sure it is only watching and therefore she does not have adequate reasonings in order to resolve the issues

Can I just say that babelfish is really crap at doing anywhere near a decent translation.

Posso appena dico che il babelfish è realmente crap a fare dovunque vicino ad una traduzione decent.

[fluffcat1]

Can I just say that babelfish is really crap at doing anywhere near a decent translation.



Yeah, just imagine the fun I had with emails and paypal comments in Italian...I find www.freetranslation.com is quite useful :-)

Richard

[rosebud]

Can I just say I have purchased from fluffcat on a couple of occasions and never had an issue.
I am even planning a future purchase
fluffcat.. do you think you will have a c600 case avaliable in a couple of weeks?

[fluffcat1]

fluffcat.. do you think you will have a c600 case avaliable in a couple of weeks?

I've got about 100 or so left at last count so I should think so ;-)

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=130013906416

Richard

[Titanich]

Recapitulating:
I spent 45 GPB for 5 connectors included shipping,
I did not receive still nothing;
paypal did not receive some receipt postal original,
we want to talk about solution of the problem?

It seems me clear that if I do not receive the object the minimum that she can make is ask for the compensation to its favor and to send again me the 5 connectors.
I say well?

[fluffcat1]

Recapitulating:
I spent 45 GPB for 5 connectors included shipping,
I did not receive still nothing;
paypal did not receive some receipt postal original,
we want to talk about solution of the problem?

It seems me clear that if I do not receive the object the minimum that she can make is ask for the compensation to its favor and to send again me the 5 connectors.
I say well?

To recap:

I sent the items, you forced me to use the postal receipt in the paypal claim WHICH YOU LOST. I cannot claim from the postal service because of you as I sent the receipt to paypal at the request of paypal - (I have a postal receipt for sending that as well ;-) ) = you have lost out :-(

[Biohead]

Just sticking up for Fluffcat here.

I recently bought a Blueangel case off him, and would you believe it? It turned up a few days after I sent the money!

Things DO get lost in the post, and if you've lost the insurance receipt then you have no-one to blame but yourself.

[Pyrojester]

Just don't sell abroad... that seems to be where the complaints are coming from.

[fluffcat1]

Just don't sell abroad... that seems to be where the complaints are coming from.

Tell me about it! 15% sales / 100% problems!

[Titanich]

To recap:
I have sent the moneies to she, comprised shipment, the objects I am not never I arrive to you, I have telephoned to paypal and I say that you have not sent no receipt. Paypal does not have need of receipts for which it does not carry out reimbursement. The result is that it has my moneies and I do not have the objects. If they have gotten lost is a problem its, it had to conserve the receipt in order to ask a reimbursement. Useless that she continues to say that I HAVE LOST CLAIM To PAYPAL, why it has been introduced term outside, why I had not twisted. I have lost the claim with paypal for to have had confidence in she. I repeat: I demand the 5 connectors or in alternative the reimbursement of GBP 45,00

[fluffcat1]

Demand all you want...you won't get it. Stamp your feet and cry if you thnk it will make you feel better! Paypal have the postage receipt, not me, so I cannot claim the money back from the RoyalMail for the lost parcel - they will not accept photocopies. And why do paypal have the postage receipt? Because you tried to make a claim against me. And failed.

[Titanich]

I repeat to them: I have opened a passed claim 60 days from the payment, paypal has endured it closed why they are passed more than 45 days. I have telephoned to paypal and they have said to me that it has not sended some receipt. The receipts still have she to them and it demonstrates the fact to it that it has postate to them on the forum. Those are not photocopies. However I am not responsible of the things that ago she, are responsible of what I make. Therefore the things are therefore, I have paid and I have not received, it has sent and they are not arrives to you. The responsibility to go to ask the reimbursement is its. I do not lose the reimbursement because of its errors. He writes to paypal if it is true what he says, and it makes to return the receipt since they have not reimbursed. E' its must. Mine it must was to pay, its that one to make to arrive the objects.

[fluffcat1]

They are scans of colour photocopies - would you like me to take a photo of the photocopy to prove it?...as for the other crap - well, I can't understand it.....and just imagine the fun I had with the private email rants I got a few months back from the buyer....

Richard

[Titanich]

ok, I now send a fax to paypal, where I ask that he comes given back the receipt of the shipment. Therefore for I will have written if they have they received it or not. I have tried in any case to try one solution. It refuses, of it takes action

[Titanich]

Update

As soon as I have ended to speak with the attache's to shipments and arrives in Italy and say that such shipment never has not entered in Italy. Just for information.

[Titanich]

Update:

I have supplied to send to an email to the post office them royal mail asking where the shipment is found.

[Titanich]

Dear Customer

Thank you for your e-mail regarding the International Signed For item
reference RI731266413GB.

Our International Signed For service can be tracked up to the point where
it leaves the UK. Once it has left the UK, our Track & Trace system will
show that the item has been passed to the overseas postal service for
delivery.

Unlike the inland Recorded (Signed For) service, when using International
Signed For, Royal Mail is unable to provide a copy of the recipient's
signature.

Airmail delivery aims for Europe are 3-4 working days and 5-7 working days
for the rest of the world. These aims include items being sent by the
International Signed For and Airsure services. Delivery targets are not
guaranteed and we do not accept any claims for the delay of an item.

An airmail item being sent to Europe is only considered lost if it is not
delivered within 20 working days of the expected delivery date, for an item
going to the rest of the world it is 25 days. Claims for missing items are
accepted from the sender who will be able to provide a certificate of
posting along with all the relevant information.

If we can be of any further assistance, please do not hesitate to contact
us.

Regards
Hugh Burnett

Royal Mail
Royal Mail is a trading name of Royal Mail Group plc. Registered in
England and Wales. Registered number 4138203. Registered office at 148 Old
Street, LONDON EC1V 9HQ.

Mae'r Post Brenhinol yn un o enwau masnachu Grwp y Post Brenhinol ccc.
Cofrestrwyd yng Nghymru a Lloegr. Rhif cofrestredig 4138203. Swyddfa
gofrestredig 148 Old Street LLUNDAIN EC1V 9HQ.


Hour I have all which serves me, I will forward all the police.

[simonsalo]

I just bought parts for an XDA IIs - ribbons & circuit boards all was delivered via registered mail to Australia - no problems. Fantastic Ebayer, Paypal supplier and also provided accurate sound advice on highly specialised XDA issues.

Richard is a pleasure to deal with!

Regards,
Simon Jacobs

[servimp]

Richard (probably it's not his real name)/ fluffcat1 is a crook CONFIRMED a few months ago I sent him 360 GBP to purchase some c600 housings, I've never heard back from him...:mad:

And to the people that defend him, sorry guys but you don't know who this guy is, PM me if you need more info, hopefully the police arrest this guy in the future.

[mavava]

OMG!!! This thread has been an eye opener. Personally I dont like the attitude of both buyer and seller :mad:

I want some parts for my blue angel but after reading this I dont know what to do. Whether to live with what I got or just throw the darn thing away cus selling it will turn out to b a headache:confused:

[hawk1967]

i have read all the posts in this thread and i think your ideas of trading

suck

easy as that

i wouldnt buy of you if you sold the last spares for my PDA

end of

[hotrod101]

i have read all the posts in this thread and i think your ideas of trading

suck

easy as that

i wouldnt buy of you if you sold the last spares for my PDA

end of

I agree, Very poor attitude and customer relations skills. I have never bought anything from EBay because of the thought of being ripped off and hearing these stories makes me even more fearful of dealing with EBAY. I don't even want to open a paypal account. I will stick to buying from reputable companies that I know that I can trust = preferrably face to face transactions.

[leicester_ian]

Some years ago (3 maybe) I also had an bad experience buying from fluffcat on ebay.

I sent him my SPV c550 for a new case (as I said a while ago) six weeks later I'd heard nothing. I never got the phone back and any emails I sent were ignored or answered by accusing me of being at fault.

I'm sure people have had good experiences with the guy, and things can go missing, but it was his attitude that sticks in my mind, so rude and I felt almost like I had to creep around him, once i'd complained about the time it seems the fate of my phone was sealed.

I was really busy back then and never bothered chasing it, he was so rude and the experience so sour that I just wanted to forget it. I really wish I'd have posted it to avoid other people having the same issues.

In my experience he was a nasty guy who enjoyed arguing, making a quick buck and seemingly avoiding paying any tax of his earnings.

If he's still out there, avoid.

[Blartiartfast]

It has to be said, in his defence, I've bought and sold shed loads with the guy. Trying really hard to think of any time that there's been an issue..Nope, can't think of one.

Read the guys Ebay feedback. Went back about 20 pages and found maybe 3 neg and 1 neutral.. The negs were from people that appeared to have issues with other people, and the neutral was saying "thankyou" or similar..

Not arguing with any of the previous posts. You've displayed a negative opinion of someone and you are entitled to. I am offering my own opinion of the guy..

Also, I would like to add that I actually owe him a fiver. Hopefully he reads the topic to the end and sees my post. I'm sure our paths will cross again soon.