Cracked Screen :( .... Warrenty?

[MattyPW]

Hi,

Today I've just noticed that somehow i have cracked the screen on my XDA Exec :cry: I have no idea how this has happened, the phone has been in its Leather pouch, in clamshell mode with the screen inwards, in my pocket all day :?:

Just wondering what the warrenty would be like for a thing like this?? Im very pissed off as nothing of major force has touched it, i havent knocked on anything :?: And surely the whole idea of the clamshell & leather pouch is to protect it from things like this?? There are no marks on anything, im very puzzled as to how its happened :(

Anybody got any info about the warrenty please let me know :)

Thanks

Matty

[adonker]

many many people have this problem. I myself had it 2 months ago. I was always very careful with my device, but some day I took it out of my pocket and the screen was broken.

I had to pay to T-mobile NL in order to receive a new one, 130 euro, and was forced to extend my contract with another year.

Good luck!

a

[AndyChecker]

Hi

Search as there are various posts about o2 and their replacement under warranty. Here's one thread I contributed to for starters
Broken screen (http://forum.xda-developers.com/viewtopic.php?t=52951&highlight=xda)
:wink:

[cdgoin]

I too had it happen to mine. The screen is too flexible and all it takes is sitting down wrong with it in your front pocket. Mine was even in a Piel frama leather reinforced case. Nice case but doesnt really do much to protect the unit.

I had mine repaired by pocketpctechs for $259.

I have since gotten the aluminum case and had no prblems since. I have even dropped my MDA on concrete and the road about 3 times with no effects tahnks to the aluminum case.

[xandermac]

Hi,

Today I've just noticed that somehow i have cracked the screen on my XDA Exec :cry: I have no idea how this has happened, the phone has been in its Leather pouch, in clamshell mode with the screen inwards, in my pocket all day :?:

Just wondering what the warrenty would be like for a thing like this?? Im very pissed off as nothing of major force has touched it, i havent knocked on anything :?: And surely the whole idea of the clamshell & leather pouch is to protect it from things like this?? There are no marks on anything, im very puzzled as to how its happened :(

Anybody got any info about the warrenty please let me know :)

Thanks

Matty

Do you get the option to purchase insurance for the phone in the UK through your carrier? I pay an additional $6 to t-mobile but it covers accidental damage etc...

[adonker]

Hi,

many people have this problem. Seems more and more like a production problem

good luck

a

[MattyPW]

I bought the phone off eBay, as my contract is on Orange and i was bored of my last handset! As such i cant get the insurance to get me a new phone!

Im currently trying to get in touch with the person i got the phone from on eBay to send me down a receipt in the chance of getting an O2 shop to send it away for me!

[Goddame]

Same problem here! Feck!!!

I claimed under my house insurance and i got it Yippy. Now which is the best place to get it repaired?? noticed a few topics saying different places. But is any better than the other etc..

Thanks
B

[Goddame]

Same problem here! Feck!!!

I claimed under my house insurance and i got it Yippy. Now which is the best place to get it repaired?? noticed a few topics saying different places. But is any better than the other etc..

Thanks
B

[MattyPW]

I dont know what to do with mine! I've gone back to my old phone now (Orange C600), i'm thinking just get the XDA fixed when i have the cash, as it is a cracking PDA. Besides, im going to loose LOADS of money on it if i sell it as it is :(

Will give the games developers some time to make some decent games for WM5 i suppose :lol:

[budo*85]

mine cracked just few days ago.

rang O2 today and they are sending a replacement which will arrive tomorrow. £5 a month for insurance... cant be bad