Help!!!! windows can't recognize the device

[seasky3246]

HELP!
I'm a new to PPC. I've got an O2 mini, I charged the device well just now, but now when I connect the device to my computer, always says that the USB device is not operating well and windows can't recognize the device. Is there anyone could let show me what's wrong? what should I do? Thanks!!!!!

[Carty]

Hello,

Are you sure you have installed Active sync in your Desktop?

Regards
Carty..

[Jaiyan]

Is your USB cable plugged into a front USB port on your computer??

If so, try plugging it into the back. Some front USB ports do not have enough power to recognize the MDA Compact, and you get that same "USB not recognized" error. Most back USB ports are powerful enough.

[Ajeeb]

uninstall activesync ... reboot system install again ! should work

[dagonist]

the comupter may of just seen the modem side of it it happened to me you need to go into your hardware file on your pc and delete any modems you don't recogonize (carefull you don't delete the wrong one (i exepct no responsibility if you do)) and then re install active sync v 4.1 fom microsoft site. then plug it in again good luck

[seasky3246]

Thanks all you guys. I have got this problem resolved. There is sth wrong with my cable and I have bought a new one. Noe everything is going well.