ActiveSync with Exchange over GPRS

[DeniaL]

Ok, so I have a server running in my office with MS Server 2003 and Exchange 2003 SP2. As of now, I do not have any SSL certificates on the server. I feel this "might" be the problem, but i'm too inexperienced with Exchange as of now, and Active Sync for that matter. I want to be able to Sync of the GPRS network while on the road with my exchange server to download new e-mails and sync up my sent e-mails, etc etc etc. The problem is when I try to sync it seems like it will work, then gives me a message saying that the domain url is incorrect or something like that. I played around with it a lot before I found this forum. If you need the specific error message and I screw around with it again, because as of now, I just have it syncing with my local computer. Thanks. Also, if I do need SSL certs, where do I go for that...on the cheap side or even on the free side!

[sk0t]

Shoot me a PM with some details. I'm about to walk out the door for a few hours, but I can definitely help you out.

Specifically, make sure you mention what errors are showing up in the Event Viewer.

[DeniaL]

I'll PM you tomorrow, because Cingular dicked me out and forgot to setup my unlimited data plan so my bill is 390 bucks, til i call and have them change it. But I need them to change it before I start messing with this again. So i'll hit you up sometime tomorrow probably. Thanks.

[levenum]

Ok, first you do not need SSL unless your server requires it. Just make sure the SSL check box on the first settings page (on the device) is unchecked.
Next, go to whom ever is in charge of the server (system administrator or something) and check the exact domain name (required on the second page). The domain and the server address are different urls (at leas for my company). Something I didn't know at first and was unable tho sync.

Hope that helps.

[DeniaL]

Ok, first you do not need SSL unless your server requires it. Just make sure the SSL check box on the first settings page (on the device) is unchecked.
Next, go to whom ever is in charge of the server (system administrator or something) and check the exact domain name (required on the second page). The domain and the server address are different urls (at leas for my company). Something I didn't know at first and was unable tho sync.

Hope that helps.Not really, I am running the server myself. I'll mess around with it more soon, once i get this issue resolved with Cingular, I just thought maybe there was a specific way to get it to work.

[Phoney]

I hope you don't resolve this via PM.

Our new Sbs/Exchange server arrives today and I'd like to see how this works out.

[DeniaL]

I hope you don't resolve this via PM.

Our new Sbs/Exchange server arrives today and I'd like to see how this works out.if you want...when and if I get it resolved, i'll post how on this forum. I can't believe that no one has set this up before on this forum.

[tnk_rkc]

we've been succesful at using 8125 and Exchange since 03-06.

Make sure you have PDA connect
Exchange 2003/SP2 (with or without SSL will work depending on your security requirements)
Active Sync 4.1 or greater.
Works better with 2.25 ROM

Older ROM 1.8 after unsuccesful attempts to sync will reset the server config schedule to Manual

[DeniaL]

we've been succesful at using 8125 and Exchange since 03-06.

Make sure you have PDA connect
Exchange 2003/SP2 (with or without SSL will work depending on your security requirements)
Active Sync 4.1 or greater.
Works better with 2.25 ROM

Older ROM 1.8 after unsuccesful attempts to sync will reset the server config schedule to Manualwhat is PDA connect? I have Exchange 2003 w/ SP2. Where do I check to make sure the security requirements are right? Running Active Sync 4.1 with 2.25 ROM. Thanks

[jcleek]

Here is a great place to start:

http://www.mobilegadgetnews.com/index.php?showtopic=6106&hl=exchange

It is based on pre-push, but the setup is really no different. You do need SP2 for Exchange 2003 and a WM5 with the MSFP installed to actually get push, but there is no additional configuration to switch from pull to push.

[DeniaL]

ok, so finally here is the info. Hopefully you can help me.

The error on my phone is: ActiveSync encountered network problems or an internal server error while synchronizing.

Support Code: 0x85010015

My info.

Server address: mail.getztek.com (i tried mail.getztek.com/exchange but it removes the exchange part)
SSL is OFF.
Username: Zack (and I tried getztek\Zack as well)
Password: it is right
Domain: getztek (this is the NETBIOS name)

Let me know if you can help.

[jcleek]

Ok Denial, here you go:

0x85010015

ActiveSync encountered network problems or an internal server error while synchronizing. This kind of error is frequently returned when Exchange Server runs out of memory. Typically, this condition is temporary. Try to synchronize again later.

[jcleek]

This may help you troubleshoot (http://hardware.mcse.ms/archive35-2006-6-310828.html). (hint: Google is a wonderful thing (http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLJ,GGLJ:2006-10,GGLJ:en&q=0x85010015))

[DeniaL]

Ok Denial, here you go:

0x85010015

ActiveSync encountered network problems or an internal server error while synchronizing. This kind of error is frequently returned when Exchange Server runs out of memory. Typically, this condition is temporary. Try to synchronize again later. The server is far from being out of memory. There is over 200 MB of free RAM on the server. Just for sh1ts and giggles, i'm going to uninstall the Trend Micro ScanMail so that there is nothing else that could be interfearing with this.

[DeniaL]

lol, that doesn't help at ALL, thanks for the google is a great thing crap. I really didn't just jump on here asking for help. I googled the crap out of this.

Edit: I dunno why http://mail.getztek.com is showing the RealVNC thing. I never even installed it on that server...

[jcleek]

I am sorry I tried to help you. Perhaps you will find the answers you need from someone else. Good luck!

[DeniaL]

I am sorry I tried to help you. Perhaps you will find the answers you need from someone else. Good luck!I am not ungreatful you tried to help, far from it in fact. I just don't appreciate the sarcasm by just assuming I never googled this topic. If you don't help, then you don't help.

[jcleek]

You need to lose the attitude. You come in here asking for help, don't know a thing about me, and assume I am trying to be a jerk. The first part of the post was help. The second was information on how you can help yourself, which is ALWAYS a better learning experience. Did you indicate you had done ANY research before posting here? No, you did not. You talk in circles around some very vague errors but not until the post I responded to did you offer any real information about what problem you were specifically having.

When you ask for help, try to be a bit more gracious to the people trying to offer it. Even if the answers you get are wrong, at least someone is trying to help.

[DeniaL]

You need to lose the attitude. You come in here asking for help, don't know a thing about me, and assume I am trying to be a jerk. The first part of the post was help. The second was information on how you can help yourself, which is ALWAYS a better learning experience. Did you indicate you had done ANY research before posting here? No, you did not. You talk in circles around some very vague errors but not until the post I responded to did you offer any real information about what problem you were specifically having.

When you ask for help, try to be a bit more gracious to the people trying to offer it. Even if the answers you get are wrong, at least someone is trying to help.your right, i'm sorry. Its been a stressful couple of days and trying to get this stupid thing to work is making me want to pull my hair out.

[jcleek]

1) You do not need an SSL certificate for this to work, but if you are not using one to secure your server it is only a matter of time before the server no longer belongs to you. Secure your server.

2) Can you connect your device to your computer and sync with the server? Again, NOT syncing with your local outlook but with the Exchange server.

3) Assuming you are using a device wih WiFi, can you sync on your internal network over WiFi to the exchange server?

The first step is getting it to work inside your firewall. Then you can move out to OTA.

[DeniaL]

1) You do not need an SSL certificate for this to work, but if you are not using one to secure your server it is only a matter of time before the server no longer belongs to you. Secure your server.

2) Can you connect your device to your computer and sync with the server? Again, NOT syncing with your local outlook but with the Exchange server.

3) Assuming you are using a device wih WiFi, can you sync on your internal network over WiFi to the exchange server?

The first step is getting it to work inside your firewall. Then you can move out to OTA.I can't even get it to sync locally via the exchange server. I tried connecting automatically to the IP address, I tried using "server." I can't seem to get it to work even locally.

[jcleek]

Ok you need to be able to sync locally first. Did you look over this thread and check it against your exchange server and phone?

http://www.mobilegadgetnews.com/index.php?showtopic=6106&hl=exchange

[sk0t]

I helped him get it running last night. Most of the problem was within the firewall..

The other part, although not completely related, was the internal DNS server.. No A record pointing to the mail host.