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View Full Version : Windows Mobile 5 & ActiveSync 4.2 Pass-through


scallywagger
28th July 2006, 03:29 PM
Hi all,

I have an XDA IQ (HTC Tornado) device that on the whole I'm very happy with but it keeps throwing an annoying error message at me, every time I try to sync with my desktop PC.

Activesync is set up to synchronise with our corporate Exchange server, which we connect to via a private GPRS APN, which has no Internet connectivity. For my private POP3 email, I use O2's Mobile Web GPRS APN, which resolves to Internet. I've created a domain exception to ensure that whilst mobile, the correct connection is established, depending on whether I'm synchronising my private or corporate e-mail.

All is well here but when I connect to my windows PC to synchronise my other PIM data (Contacts, Calendar, Tasks & Favourites), my phone throws an error message at me, because I guess it's trying to sync to the Exchange server via my desktop PC and there is no connectivity.

The error reads: "Your Internet connection is not configured properly. Please verify your settings in Data Connections".

It makes no difference if I change my ActiveSync connection settings so that "This computer is connected to:" "Internet", "Work" or "Automatic" the error message always appears on my handset when I sync with my PC.

Can any of you think of any way around this please?

Is there any way of persuading ActiveSync not to sync with Exchange whilst connected to my PC or better still, to exclusively associate the Exchange sync with the private GPRS APN connection?

My guess is that anyone setting their device up to sync with Exchange via an internal WiFi network might be facing the same issue..

Any help you can provide would be much appreciated!

EvilSteve
1st August 2006, 04:48 PM
I've had issues like this before but usually a reboot of the computer and phone get it working again. Make sure you've installed the certificate for your webmail (if one is required) and that you can connect to the exchange server when you're not connected to the computer. You may also be having a problem on your internal network, try connecting to webmail from your desktop as well.