No voicemail SMS messages any more...

[rakh1]

Hi all,

This topic started in 'general' but would be better placed here. If anyone has any more input please reply here - I think this is currently the biggest problem with the out-the-box v1605.

http://forum.xda-developers.com/viewtopic.php?t=57199

Cheers - Rich

[taron]

I sent an email to HTC today and they told me there is no update...
This is still an issue

[fabrice1k]

It apparently seems that the problem is only for Vodafone or Vodafone Group (SFR for example) users.

[taron]

Any update on this issue ? This is really annoying....

[rakh1]

Nothing I have heard yet. Apparently 242 mail notification works - but to sign up for this you have to get a code sent as SMS - and guess what - this SMS never turns up too!!!

R

[rakh1]

I upgraded to the new HTC ROM but this has made no difference to the voicemail SMS issue :(

R

[the_matho]

You can register at http://www.vodafone.net where you can set your alerts to be delivered by SMS. You need to enter your phone number for it to send a service SMS containing a passcode to, so you need to have your SIM a phone that you can get them on, ie not your v1605!! Once you've done that, you can put your SIM back into your v1605 and you'll then get SMS alerts for your voicemails and even the little answerphone icon in your top bar!!

Credit: boyo69 at Modaco (http://www.modaco.com/index.php?showtopic=243763&st=23)

[rakh1]

I have finally taken this to the step of raising a technical ticket with Vodafone. After 3 days they came back to me saying it was definately the v1605 handset :( However, in order to try everything they are replacing my 5 year old SIM with a new one to see if that helps.

Hopefully this will at least solvev the problem of the vodafone,et registration SMS messsages not making it to my SIM no matter what phone it is on. At least then I can move to 242 instead....

[boyo69]

I have finally taken this to the step of raising a technical ticket with Vodafone. After 3 days they came back to me saying it was definately the v1605 handset :( However, in order to try everything they are replacing my 5 year old SIM with a new one to see if that helps.

Hopefully this will at least solvev the problem of the vodafone,et registration SMS messsages not making it to my SIM no matter what phone it is on. At least then I can move to 242 instead....

as Matho indicates above, i have the v1605 as well as the Tytn and i have subscribed to 242 which now gives me voicemail text and icon.....

follow my thread indicated above, it's not the sim, it's the way the hermes variants handle the 'silent' sms texts that vodafone use for voicemail on their older 121 service

with 242 you can still even dial 121 from home or abroad and still pick up the same messages!! the voicemail icon and text service on 242 is much better than text or (annoying) dial every 3 seconds with vodafone 121

[rakh1]

This is driving me mad - could not get the vodafone.net registration to work (it never delivers the autentication SMS) and my 121 has now also stopped 'alerting and delivering'. Vodafone sent me a new SIM but this has had no affect. I have tried the new SIM in a K750i but nothing. However, put my other (personal) vodafone SIM in my TyTN and I get the authentication SMS through straight away??? Could this be something to do with my main number being a business number and not a personal one?

[boyo69]

This is driving me mad - could not get the vodafone.net registration to work (it never delivers the autentication SMS) and my 121 has now also stopped 'alerting and delivering'. Vodafone sent me a new SIM but this has had no affect. I have tried the new SIM in a K750i but nothing. However, put my other (personal) vodafone SIM in my TyTN and I get the authentication SMS through straight away??? Could this be something to do with my main number being a business number and not a personal one?

I know it will not help, but my vodafone sim was also a business one and it worked 1st time

I haven't looked, but is there a way to repeat the signup process by selecting a 'forgotten password' option on the vodafone.net site? then put the sim into your k750 just at the point that the site sends out the sms confirmation.....I used a windows smartphone to get my sms so if you can get it on that I am sure the k750 will !

I hope you can get it work, it is a fantastic service

[trmkwm]

The problem is the same with all operators, it is a problem on the ROM. The only solution will be a ROM upgrade...

[rakh1]

Suddenly at 22:00 last night I had 7 SMS messages come through - each with their own authentication string!!! Some 10 hours after my first attempt of the day. I went back to vodafone.net and registered again - worked first time. I am not ure if Vodafone did anything or maybe my new SIM neeed some time????

ALSO - it worked using the TyTN to recieve the authentication SMS - did NOT have to use another phone! I now have SMS notification and the *new* voicemail icon - excellent!

Rich (much happier)

[Halfpenny]

Most excellent advice !

Subscribed last night and get text messages and the voicemail icon, even when roaming abroad now too !

Thanks all.

[Guntrisoft]

Just to add my two-pence worth to this subject.

I've just spent ages trying to sort out this problem!

I've got a v1605 on vodafone.....

I signed up to www.vodafone.net email, fax and voicemail facility (and managed to get the security SMS through ok) and all was looking good with my new mail/voicebox until I left myself a voicemail.

I got a SMS through saying I had a new voicemail to listen to, and the little O_O......I phoned 242 (or hit dial on the popup message), and was told I had no new messages :shock: - and as previous people have said the notification O_O wouldn't go away!!

As I soon discovered, dialing 242 on my mobile wasn't going through to the new service, it was going through to my old voicemail. If I dial my new voicemail box number (0788... number which I was given when signing up to vodafone.net) and press 9, and enter my PIN, I was taken through to the CORRECT mailbox, which had my message in it. After I heard that, the notification icon on the phone disappeared.

So for some reason dialing 242 isn't going through to the correct mailbox....I'm wondering whether this is something which will take a few hours to resolve.

I'll try again tomorrow, but if anyone has a solution let me know :D

Cheers people

[boyo69]

you need to change the default number in the phone options.

goto phone, options, services, voicemail,get settings

in the voicemail box, I had 121 and still have but it seems to go through fine if it is on 242.......

each vodafone customer has a unique mobile number for answermachine but we can all access via 121 or 242....it was designed to use abroad when 121 was not always available, but most countries now support the use of 121 / 242

but, you may have noticed when you signed up at vodafone.net that you were given a new answer number (i think you can check it on the log in page).....if you are travelling where you can't get 121/242 or simply you have got used to entering your pin, put the new number in the voicemail settigs box in the phone app

hope it helps!

[Guntrisoft]

I updated my voicemail number to 242 in the phone settings.

I just tried 242 again, and it still goes through to the OLD 121 voicemail. :(

[bpv]

Hi Guys, i do not have a vodafone subscription so i don't have your problem. But i know there is some feature in wm5 where you can use incoming sms messages that meet given filter criteria to trigger a send/receive for an email account and collect your mail. thus an sms notification for new mail can be used to create a form of pushmail. if the sms message meets the filter criteria, you will never see the sms message. it just starts silently to get your email
on this link http://www-rocq.inria.fr/who/Arnaud.Porterie/projects/PushMail/
you will find a program that can make these settings. Could it be the case that on your phones this sms filter is activated by default for sms messages coming from your voicemail number but with no action attached to is. this could explain why messages vapourize
if this is the case perhaps you could switch this feature of with the program in the attachted link.

[bbasra]

I have managed to get the Voicemail SMS Alerts to work.

I followed the link and regsitered and i recieved the sms with the code on my Voda Tytn and it did say it will take upto 24 hours.

I tested it and left a VM and it still did not work.

As i had errors, i ended up reflashing my phone again with the latest dopod version and did not modify the extended rom.

as soon as it booted up, i got the alert and it seems to working fine now.

I also managed to get all the Vodafone Connection Settings Back.

Use :
Vodafone_Contract_UK_PPC_V2.0.CAB
http://forum.xda-developers.com/download.php?id=6777

This will setup your GPRS, 3G MMS etc.

[vodatechie]

http://forum.xda-developers.com/showthread.php?t=287014

[jason.choy]

I have managed to get the Voicemail SMS Alerts to work.

I followed the link and regsitered and i recieved the sms with the code on my Voda Tytn and it did say it will take upto 24 hours.

I tested it and left a VM and it still did not work.

As i had errors, i ended up reflashing my phone again with the latest dopod version and did not modify the extended rom.

as soon as it booted up, i got the alert and it seems to working fine now.

I also managed to get all the Vodafone Connection Settings Back.

Use :
Vodafone_Contract_UK_PPC_V2.0.CAB
http://forum.xda-developers.com/download.php?id=6777

This will setup your GPRS, 3G MMS etc.






Just wanted to say thanks!!!! The last 4months searching for a fix has finally come to an end!

[Digsy]

Hi This is my first post on the forum even though I've been lurking since getting my I-mate Jam over a year ago :)

I've just *ahem* "upgraded" to the Vodafone V1605 and I am gradually working my way through the usual bugs (rubbish softkey mapping, alarms not working, etc.) I have just spent an evening and a lunch break on the phone to Voda support trying to get the no SMS notification resolved.

In summary, switching to Vodafone mail (242) works fine, even though it took four attempts (even when typing the security code in correctly each time) to get signed up. I didn't have any issues in receiveing the security code SMS on my V1605.

I'm appalled that Vodafone don't know more about this. It took three calls to the helpdesk to get them to even take me seriously (one guy just kept explaining how to set up SMS notification via 121 menu then, when pressed, put me on hold for 20 minutes before hanging up on me). The next actually listened and reset my mailbox settings, to no avail. The last one actually bumped the issue up to tech support, who never got back to me.

This lunchtime I did five minutes websearching and found that not only is the problem well known, but that there is no known fix, but 242 works. I called Vodafone back to explain that (a) I had no reply from tech support and (b) they should be aware of the problem already. The help desk girl did promise to get someone from tech to talk to me within 24 hours but flatly refues to believe there was a problem even though the problems started at exactly the same timeI switched my handset to the V1605.

Anyway, tech support did get back to me within an hour (yay) but I missed the call (boo) so they left a voicemail (yay) for which I didn't get a notification (boo). They did also send two text messages including a contact name within Vodafone tech support and a number to call Qtek on to enquire if there was a patch available as this was (finally!) a "known problem with this handset".

Having by now signed up for 242 and got it working, I felt compelled to call back to let both the help desk and this person in tech support that the "fix" is simply to change mail services. However the tech support girl refused to talk to me, because she had "already given me the answer". I asked the help desk guy to inform her about the fix and told him that their staff in general should know a lot more about their own products.

Suerly it must be embarrasing for them to have people working things out for themselves faster than the combined efforts of 4 or 5 employees? Bad show, Voda. :(

Anyway, thanks to everyone on this thread for helping get my voicemail set up right. :)

[JamesAub]

Great thread! This lack of voicemail notification has been the only problem ive had after getting my tytn set up on voda. I used 242 ages ago but have changed my sim and number so i'll set it up again, just as soon as www.vodafone.net is working again :/

As for voda's customer support, Digsy, you are not alone! Their staff suck and know nothing outside of whats on the laminated sheet of A4 they are given the day they start. Twice i have had to phone them to get MMS enabled on sims (first my phone, then my mums). Each time it took me 3 or 4 calls to get through to someone who understood i wanted them to enable MMS etc on the sim and account as it was 5 years old and wouldnt work till they did and not just send the settings to the phone.