TyTN:Temporary Method to deal with LCD Alignment Problem [Archive]

sas90850

09-08-2006, 05:20 AM

I don't know why this setting can solve this problem (May be).

Go to
start > Setting > Connection > USB to PC

Step:
1. Uncheck USB to PC
2. Start > Setting > System > Screeen > Calibration the Alignment of Screen
3. Soft Reset.

My friend also use CHT9000 (Taiwan Version) and told me this method. After the above mentioned adjustment, not alignment problem up to this moment.

I also use this method. 2 days gone, no alignment problem was found. I will keep to update this post in the future.

Hope it can help. :roll:

vapor

22-08-2006, 04:58 PM

anyone else tried this? anything to comment?

jeezus

22-08-2006, 05:43 PM

anyone else tried this? anything to comment?

There is a thread or two about this on the general side or somewhere.
"Search" will work fine.

joebacsi74

23-08-2006, 09:57 AM

I tought it is working but not.

I have contacted with the local HTC/QTEK partner.
Waiting for the official solution.

BR,
Joe

low405

23-08-2006, 12:16 PM

I think that I may have a proper fix. my alignment seemed to be fixed by a rom upgrade but has been getting prgressively worse for a few days. Last night I tried something hardware based. I will test this for two days before I will say what it is but I have had no misalignment issue in the few hours since I did it.

Phil

vapor

23-08-2006, 01:41 PM

could you post what you did so even if it doesnt work, we would know?

low405

23-08-2006, 03:07 PM

could you post what you did so even if it doesnt work, we would know?

Ok it hasn't shifted at all today!

I was going to open it up to have a look at the rubber gasket that was mentioned in another post but chickened out!

Optional but probably a good idea; turn off and remove the battery.

1) Slide keyboard out and turn face down.

2) There are 2 tiny screws on the back of the screen that need to be undone. They have thread lock on them so a small crack will be heard as it releases.

3) Once the screws are out a further small crack noise may be heard. That'll be the tension being taken off the screen!

4) Put the screws back in and tighten (or should that be TyTN?). Do not over tighten these as it is only plastic.

5) If necessary realign the screen (hopefully for the last time)

As kind of proof that this has worked, this post was made from my v1605 on hsdpa while I was talking on the phone using bluetooth and got very hot and didn't need any realigning!

Hope it works for others!

Phil

sectorlord

23-08-2006, 03:18 PM

vapor

23-08-2006, 03:25 PM

4) Put the screws back in and tighten (or should that be TyTN?). Do not over tighten these as it is only plastic.

as long as there is no excessive used here, that is what you mean right?

low405

23-08-2006, 07:06 PM

I have the O2 Trion and my screen will be slight misaligned at the right side (cant use the vert scroll bar) . Is this exactly your problem ?

Does your problem happened again, if not could you post some pic/steps on how you did it ?

Thanks :roll:

That's what mine was doing when it got hot but it has been perfect all day!

4) Put the screws back in and tighten (or should that be TyTN?). Do not over tighten these as it is only plastic.

as long as there is no excessive used here, that is what you mean right?

You're correct. Before I did this one screw was clearly at an angle and afterwards it was straight.

If anyone else has success let me know and I'll try to get some photos and do a how-to on the wiki.

Phil

vapor

24-08-2006, 03:04 AM

i tried this out for my friend and he claims that while it did fix the alignment problem on the right side, sometimes the screen becomes slightly misaligned. could be that i tightened a bit too hard so will look into this.

atonparis

24-08-2006, 07:16 AM

I'll try to get some photos and do a how-to on the wiki.

yes please

sectorlord

24-08-2006, 05:36 PM

hi ...

when I undone the 2 screws.. i dont hear ANY noise... but I remove and returned it a little bit untight.

Let see... :roll:

low405

24-08-2006, 05:42 PM

Anybody had any success with this?

I haven't had any alignment issues since I did this 2 days ago.

Phil

vapor

24-08-2006, 06:27 PM

Anybody had any success with this?

I haven't had any alignment issues since I did this 2 days ago.

Phil

When I did it for my friend, he claims that the screen, while does not have as serious an alignment problem as before, still has it. Its not that bad.

He notices that the problem usually comes after making a call. No matter how long the call (whether for 1 min or 40 mins), the screen will be slightly mis-aligned and needs to be re-aligned. Things like pressing the 'ENTER' button on the phone pad does not work unless he presses a certain part of the button.

Any advice for him?

sectorlord

25-08-2006, 02:40 AM

low45,

I undone the 2 screws but hear no click or crack and return it back not so tight... is that the correct way... I will monitor mine, since it only happening once a day..

hdubli

25-08-2006, 03:47 AM

Though I do not hv one but I can inform that it is the bad quality of work..this has been happening to all the recent G4 Wizards and Prophets with SZ series serial number.

I think thehardware design has gone wrong..

Pls check yr serial number..if they start from HT or SZ

vapor

25-08-2006, 06:32 AM

i think all the HTC Hermes manufactured are of the HT version

sectorlord

26-08-2006, 03:31 AM

ok... after a day.. it happened again...

I just hard reset and did not load the extROM last night... let see .. :roll:

atonparis

26-08-2006, 08:29 AM

me i go back to change it
i have HT630xxxx and no probleme

stoneskid

28-08-2006, 09:38 PM

I only notice a problem when I try to use the X to close out of a program. Strange thing is that if i do get out of the app then go back in the screen is realigned and it works properly.

Is what everyone else is seeing as well or is the screen alignment off all the time?

prengo

29-08-2006, 09:08 AM

I've just spoken to the Italian support and the engineer told me that should be a "new procedure"??!!!? that solve this problem, he will call me tomorrow to explain the procedure......I have an HTC628XXX S/N.......
I will save a prayer for the solution.

Ciao.

batmar333

29-08-2006, 02:24 PM

hi
can you let me know how they will solve your problem?

Thanks

I've just spoken to the Italian support and the engineer told me that should be a "new procedure"??!!!? that solve this problem, he will call me tomorrow to explain the procedure......I have an HTC628XXX S/N.......
I will save a prayer for the solution.

Ciao.

prengo

29-08-2006, 02:55 PM

As soon as they'll call me.......

Ciao.

gianvi

29-08-2006, 03:19 PM

sectorlord

29-08-2006, 03:52 PM

To verify if it's SW issue... try to hard reset .. and you will see that this issue will ALMOST disappear.. (maybe once a day or two...or if youre lucky it will not return at all) really depends the 3rd app your loading..

If it's a HW issue... it must happen as frequent as day one, means it will be consistent.

bydandie

29-08-2006, 06:04 PM

OK, I'm now getting more convinced on the digitiser issue. Have major alignment issues on PIN entry, but as soon as I log in can use scroll bar fine! :shock:

sectorlord

30-08-2006, 12:59 AM

...This vert scroll bar is the one messing up the alignment... if you notice some drop down menu with vert scroll.. it might misalign your screen.

bydandie

30-08-2006, 01:22 AM

Well that's interesting, seeing as I haven't had an issue with the vertical scroll bar for a bit now! :?

sectorlord

30-08-2006, 02:36 AM

that's why I cant rule out it's SW issue.. There's a time that I can reproduce the issue by dropping menu with vert scroll bar.

Do you notice that not all vert scroll bar has same width ?

El_Mar1ach1

30-08-2006, 02:32 PM

I'm sure it's an hardware problem, this morning I use it as laptop modem, and after it became hot because of the charge it lost alignment...Tomorrow morning I'll give it back to seller for a replacement.

gianvi

30-08-2006, 07:43 PM

I'm convinced it's an hardware issue too, but sometimes the problem goes away simply after a softreset (stylus in the hole), so I'm a little confused about this... If it's hardware related (mainly due to the heating) it should resist always to resets...
I had similar problems on my 9100, but only beginning after about six months of daily use... :shock:

El_Mar1ach1

30-08-2006, 09:10 PM

bydandie

30-08-2006, 09:29 PM

Guys, who here has actually spoken to HTC about this issue? :?

jseets

31-08-2006, 12:59 AM

Does anyone know how to get in touch with HTC?? I am having a myriad of problems with my new T-Mobile MDA; here in the States, viz:

1) Scrolling Issue, possible digitizer problem??
2) #1 carries over to my password entry
3) 3rd party SW issues. Specifically " Smartskey"

I would be much obliged to any that can make available HTC's number here in the States or wherever. I would in a last resort stance accept an E-Mail address.

By the way, this forum rocks! This is my first posting; A freshman of sorts!

cpes

31-08-2006, 09:50 AM

I have contacted HTC Europe support about the screen alignment issue and they offer me an exchange of the device, if I return it as sold, otherwise they offer a free repair.
Strange thing is that the Swedish repaircenter and the reseller don't accept the HTC statement, since a DOA must be made within 5 days.
More to come!

Peter

prengo

01-09-2006, 07:14 AM

The Italian HTC support gave me a number to call for send my TyTN back for a swap......today I will try to call...

Ciao

hukoeth

05-09-2006, 09:45 AM

Hello,
after ordering a XDA Trion yesterday I saw the posts about the screen alignment problem and got a bit scared.
I wrote an e-mail to HTC-support and this is what they answered:

Good Morning,

We are aware of issues with the touchscreen losing alignment on a few early batches of TyTN devices. This does appear to be a hardware issue which has been solved and no longer appears on the devices.

Obviously, we have no way of controlling how long a device is stocked before it is sold, either by our distribution channel, or in the case of network devices, how long the networks take to customise their devices before releasing them.

As the device you have ordered is an O2 XDA Trion, any warranty would be with O2 and not with HTC. I would suggest that if you are unlucky enough to get one of the devices that does suffer from this issue, simply return it to the retailer or O2 for a replacement.

As the device is an O2 Trion rather than an HTC TyTN, I am afraid I will have to refer you to O2 for future support on the device. We do not currently support network devices due to the legal agreements in place over the customisation of their devices.

Best regards,
Pete Whiteley

Just wanted to pass this info on to you.
Regards,
Uli

dorian

05-09-2006, 11:44 AM

The Italian HTC support gave me a number to call for send my TyTN back for a swap......today I will try to call...

Ciao

Where did you bought your TyTN in Italy?

massi959

05-09-2006, 11:56 AM

The Italian HTC support gave me a number to call for send my TyTN back for a swap......today I will try to call...

Ciao

Where did you bought your TyTN in Italy?

I'm also interested

Ciao

gianvi

05-09-2006, 01:20 PM

In my case, I did bougth my Italian TyTN online from the website Gruppo Reti (with the preorder offer at 700 Euros) since late July, mine is a 628 S/N... I've experienced only one time the digitizer problem on the second day, then no problems for more than two weeks, until end of August when the problem was appearing more times a day. Now since one week the problem disappeared again... No changes in software neither hardreset, since first day, so I'm wondering what is the cause and why the issue is so intermittent...

ferrari

06-09-2006, 08:53 AM

"We are aware of issues with the touchscreen losing alignment on a few early batches of TyTN devices. This does appear to be a hardware issue which has been solved and no longer appears on the devices. "

That's not true! Infact looking in wiki :
http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems

Also latest devices (sn HT632) has got this problem...not only "early batches" as Htc said.
What are they doing ? Do they think We are stupid ?
What are Your serials guys ?
Regards.

massi959

06-09-2006, 09:12 AM

My serial is one of the first: HT628

hukoeth

06-09-2006, 09:25 AM

That's not true! Infact looking in wiki :
http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems

Also latest devices (sn HT632) has got this problem...not only "early batches" as Htc said.
What are they doing ? Do they think We are stupid ?
What are Your serials guys ?
Regards.

Well I guess in my case they just want to sell their device. Still no excuse, though.

Anyway I also found this on the htcwiki yesterday:

As far as anyone has been able to figure out, this is more of a hardware issue, and happens mainly when the TyTN overheats. The right hand side/edge of the screen expands from heat and begins to press on the touch screen, making it seem as if there are two presses at the same time, one at the stylus, the other at the very edge, moving the perceived press point off to the side.

(http://www.htcwiki.com/page/Known+Issues)

I know this doesn't help but maybe it gives a hint to what's causing this.

I will get my TyTN today so wish me luck that it does not suffer from that issue and have a nice day,
Uli

bydandie

06-09-2006, 09:51 AM

Guys, one thought. Try and change the band from auto to GSM/WCDMA (ie Whatever is correct) and try that. I was getting major slowdowns and mialignments yesterday, especially with the pin login configured. No probs since making that change (So far!)

bydandie

06-09-2006, 12:48 PM

OK, have had the alignment issue when using the keyboard. Opened and shut the keyboard a few times and the alignment comes back.

tvtung

06-09-2006, 01:25 PM

I'm experiencing the same issue with my Italian TyTN... Hope we'll find a solution, it seems more an hardware problem than a software issue because first 2 weeks it happened only once, while now after a month of use it happens more and more often, sometimes 5 or 6 times in a day... :cry:

----
Dear all,
I saw the above news from "Dopod 838 Pro Latest ROM Fixes Screen Misalignment" in: http://forum.xda-developers.com/viewtopic.php?t=60046&start=50&postdays=0&postorder=asc&highlight=brabus
It seems that some people have got success in solving of misalignment problem!
Tung

------
brabus
7 posts since Aug '06
Location: Los Angeles
Posted: Wed Aug 30, 2006 10:20
Subject: Dopod 838 Pro Latest ROM Fixes Screen Misalignment

--------------------------------------------------------------------------------

My HTC Hermes serial number is 625XX and I have successfully eliminated my Screen Misalignment problem by upgrading to the latest Dopod 838 Pro ROM
I have been using it excessively for the last three days and never had to realign the screen
For people who got stuck on ScreennMisalignment please try to upgrade your ROM
There are several ROMS available that you migh choose to flash into your Hermes. Who knows that "Trial And Error" fix your Screen Misalignment problem
Good Luck!

prengo

06-09-2006, 01:28 PM

I'm waiting for a new TyTN from HTC.
I sent back my TyTN (sn HTC628xxxx) and they told me to wait more or less two weeks.

Ciao prengo.

thescum

11-09-2006, 03:38 AM

i've tried the unscrewing/rescrewing method. and it did work for a period of 5 days before the screen going awry.

Tried the method again, but this time not tightening as much as the first time. Its been about 10 days and so far so good

playus

09-09-2007, 02:05 PM

please read my solution. It is a number 5 solution and I wait your response. Now the problem of the misalignment will be resolved
link:
http://wiki.xda-developers.com/index.php?pagename=How%20to%20fix%20the%20Screen%2 0Aligment%20issue

bye