WiFi is not working

[idzilhafis]

My WiFi is not working when I turn it on. When I turn it on, it just do nothing. I tried to run WLAN Module Test to check the problem using Self Diagnostics, sometimes it can detect the MAC address, means OK, but sometimes it shows error saying "GetAdapterInfo() return FALSE....".

For your info, I already reflash the updated ROM (0426), but it seems not working. Now, I'm using ATOM EXEC ROM (0721).

Can someone please help me before I send my ATOM to repair center?

[Mastiff]

You sure this isn't after an ActiveSync session? My device often needs a soft reset after a session.

[idzilhafis]

Yeahhh... I'm very very very sure about this! Eventhough I didn't use Activesync, the same problem still happened.

I tried to downgrade the ROM, the WiFi still not working!

[Aikon]

I have the same problem as idzilhafis.

Tried to run Self Diagnostic and got the same two answers, sometimes the module is correctly detected and somtimes not.

When the module is detected during the test, also the Access Point name is detected (I have a wifi AP at home), but the connection doesn't work.

When I use Wireless Manager, the module is not alwais detected and sometimes also the wifi button disappears.

Of course I flashed and re-flashed the firmware, using the original manufacturer's latest ROM and the "not for sale" version. Nothing changes.

May be an hardware failure?

[Aikon]

I think, I can answer myself.

Yesterday in the evening I did put the Atom in the fridge for a while, because i noticed that using the pda and then increasing its temperature, the module was never recognized.

Using the pda after an hour of fridge (I did put it in a little bag), the wifi module works like a charm. It is ok until it's temperature raise again, then the module hangs.

Such a behaviour is typical of an hardware fault.

I think that this kind of problem is surely not due to a wrong use, and should be covered by warranty. But I don't know where to send it for service (I'm in Italy).

Any idea?

[hsanghavi]

I had tremendous problems with my O2 Atom WIFI which would not connect to my laptop WIFI LAN Network. I asked O2 Technical People & Lot of people on this and other forum but got no perfect response.

Practically trying many options I by chance put back the old ROM upgrade of O2 2006123-45 and tried switching on the WIFI and lo and behold it worked fine.

Then I reload the new ROM 20060426 again and it works fine.

This proves that if you reload the NEW Upgrade ROM more than once it locks the WIFI.

[Mastiff]

No, it proves that any ROM upgrade can result in strange things, and reflashing either the same ROM or another ROM can fix it. It's well known with stuff like battery use (some users have had their standby time doubled by just reflashing the same ROM).

[idzilhafis]

I sent to o2 expert and he don't know what to do. Tried to change registry, still not working. Tried to reflash, stillnot working. I think hardware problem. Don't worry, I still got warranty!

[hainam86]

Hi All, I'm a newbie.

Pls shows me where can I download this oldrom O2 Atom 2006123 (-45)?

Or Who can give it to me through email: davietnam.head@gmail.com ?

Help me pls, tks a lot