The mystery of the vanishing text messages

[marisa4755]

Set up Vario II yesterday, all appeared fine, installed all my 'must have' software and was ecstatic.

However, I discovered that despite having 'ticked all the right boxes' in options, a soft reset made all my texts (inbox and sent) vanish.

When I created a new folder in inbox to store read messages, and soft reset, this vanished too.

Does anyone have any ideas? Is this happening to anyone else?
Also, if I hard reset and then install a backup, will this re-install the problem?

Any ideas welcome.

[marisa4755]

Bump

[chrisnash]

I too have disappearing texts on my Tytn. It appears to be just sms messages that disappear and its very frustrating. Its possible it happens after a soft reset and if I havent opened the unread sms prior to reset - also I know its not for this topic but I have also found that my device freezes if I try and open my text messages whilst syncing with WMP. VERY FRUSTRATING.

[chrisnash]

Actually I have lots of syncing issues with Tytn. Better post a topic. Anyone know of any decent sync software. Activesync is crap!

[chrisnash]

Actually I have lots of syncing issues with Tytn. Better post a topic. Anyone know of any decent sync software. Activesync is crap!

[Marc83]

how do you soft-reset? if you softreset using the stylus it won't write the txt messages and other settings to the memory. If you softreset using the on/off button it should write the messages to the memory. Hold the on/off button for a few seconds and press yes when the message appears on the screen!

[marisa4755]

Aha!

All of a sudden my text messages don't disappear, in fact, ever since I installed Wisbar lite task manager, which has a soft reset button in the task manager.

On the Vario, holding down the on/off button only closes the device.

So, in conclusion, I reckon that on this machine (didn't used to happen on my old 2003SE) if you use the stylus to reset, then you lose texts, if you use another method then you don't.

Let's hope that's it.