stylus problem in/out

[liquido]

hello to everybody!

i got my xda trion 2 weeks ago. after one week, it was impossible to bring the stylus into the xda. so i got a new one.
after again one week, the stylus wont come out of the trion.

someone else prob's with the stylus?

greetings
karl

[liva]

+ 1, probleme like a wizard too

[popsi]

same ting happened with my TyTN today...

[zlobus]

+1 with one week old tytn

[goestoeleven]

Same here...

First I couldn't get it out / then I couldn't get it in / then it would simply slide in-and-out freely to the point that only gravity was holding it in place (sorry if this sounds dirty, but this is what happened).

Had to have mine replaced. I've heard this issue has been around since the Wizard...

I really hope I don't have the same problem on TyTn #2!!!

[andmjones]

After a few days of having mine suddenly the stylus was becoming enromously difficult to remove. At one point it just wasnt moving so after a forceful tug it pulled out and a tiny transparent square of plastic/rubber fell out with it. Looks like it was in there to keep it in place but i have no idea how to put it back in. Now the stylus removes fine and stays in place too :shock:

[raptorian]

I had the same problem.

Could not get the staylus in with my TyTN.

So I did the mistake and pushed it in... a "knack" sound alerted me that something bad happened. Could not get the stylus in still... so I yanked a small rubber plastic piece from the stylus hole on my TyTN. Now I can slide easily the stylus in.

From teh reports I heard my guess is that the rubebr plastic inside the TyTN is used to firmly hold the stylus in. While without this rubebr plastic there is nothing to hold the stylus until you fully place it inside the TyTN.

[Lio]

After a few days of having mine suddenly the stylus was becoming enromously difficult to remove. At one point it just wasnt moving so after a forceful tug it pulled out and a tiny transparent square of plastic/rubber fell out with it. Looks like it was in there to keep it in place but i have no idea how to put it back in. Now the stylus removes fine and stays in place too :shock:

Same here TyTN 1 week old.

[grunef]

same here,

think I'll swap mine over for a new one.....

[dherrero]

I had the same problem.

Could not get the staylus in with my TyTN.

So I did the mistake and pushed it in... a "knack" sound alerted me that something bad happened. Could not get the stylus in still... so I yanked a small rubber plastic piece from the stylus hole on my TyTN. Now I can slide easily the stylus in.

From teh reports I heard my guess is that the rubebr plastic inside the TyTN is used to firmly hold the stylus in. While without this rubebr plastic there is nothing to hold the stylus until you fully place it inside the TyTN.

Same here in 5 days

[jurjen]

happend with me after 2 weeks. I've been struggling for a week, and now it's workng again! Don't know how long it will last. I hope it won't brake down, I bought Hermes thrue internetshop. Always sick to return things.

[trentend]

I carry something like this (http://cgi.ebay.co.uk/4-in-1-Stylus-Pen-Pocket-PC-Palm-PDA-Clie-iPAQ-Clie_W0QQitemZ330023941487QQihZ014QQcategoryZ48677 QQrdZ1QQcmdZViewItem), and only use the tytn stylus in emergencies. I'm hoping this will reduce wear.

[paul_o]

Same here - less than 2 weeks.
:shock:

[se4me]

Same here 5 days, luckley I had a replacment on order for BT problems recived that today lets see how this one goes.

[zza]

me 2
my TYTN's stylus wouldn't stay in the hole.
i sent my tytn to be replaced (due to BT problems and screen alignment)
and i hope i t won't happen again.

when i put the tytn in the box to be sent so the stylus stopped falling :? )
that is odd

[grayhaze]

My stylus is a little difficult to remove at times, so I had a look down inside the stylus hole and it appears that there are three of those little pink rubber squares protruding from the side and a dark rubber 'socket' at the end to grip the tip when it's fully inserted. The pink squares are obviously there to provide a little more grip along the length of the stylus, but my guess is that even without them the 'socket' at the end would hold the stylus in place. I imagine that over time the pink rubber will either soften up or disintegrate entirely with the friction.

[Heijdemann]

I had the same problem with my stylus, my solution is take a Poster Buddy Brand name Pritt it is so called here in Holland you can place posters and photo's with it on wals, doors etc. looks like white rubber glue, think I see it in the UK with the name Sticky here you can buy it with photostores and bookstores etc. Take a small piece of it turn it between your vingers to a small ball and put it in the stylus hole after that push it to the end with your stylus.
After I do this I have no further problem with the stylus it works great.

[pof]

Same issue here... the 2nd day I had it a small transparent square rubber went out of the stylus hole. Now i can put it in and out without problems...

[mikechannon]

I'm afraid sending device back for replacement/repair for the stylus problem and loose locking keyboard may only be a temporary fix. Having had my device dismantled I can see exactly what the problesms are with both stylus and keyboard.

For the stylus there is a small block of clear plastic designed to create a friction lock to stop it falling out. There is luckily another small plastic spring lock at the far end so if the stylus is fully in it should click in and not drop out even without the plastic block. The problem is that the plastic block is not held firmly in its slot and as it gets loose creates far too much friction against the stylus which can then drag it right out.

The loose keyboards are due to the metal runners (that you see on back of keyboard partially springing apart (breaking tiny micro welds) at the ends where they lock (or not!) open and closed. These runners if they have sprung open like this will never lock firmly again unless you perform a bit of DIY.

I have performed small operations to fix both these problems and my Keyboard now locks very firmly both open and closed. The stylus issue is dealt with internally with a felt runner at a specific location. BEWARE of course performing these operations will invalidate your warranty. I can be much more specific for anyone who wishes to contact me directly particularly with the keyboard issue which requires quite a chore in dismantling the device - though I can now perform this in half an hour start to finish (Not something I'm proud of with a new device, but I had to workout just how to do the fixes!! )

Actually otherwise I think TYTN is great - superb in fact which is why I did not send it back for repair - couldn't bear to be without it!.
PS Finger around the screen method works every time for me forget all that align screen caper.

Mike

[pof]

@mikechannon: Do you have high quality pictures of disassembled device where we can see the chipset references? we need to gather information on the hardware used inside the Hermes...

[zoro25]

Hi Guys

I know what is happening here as I had/have the same issue.

Inside the hole where the stylus fits there is a tiny clear rubber tab, it can sometimes bend making the stylus stick.

If really pull on the stylus out the rubber tab and also come out making the stlus lose grip and feel like the slighest touch will make it fall out.

Mine is now in this "gravity just keeping it there" state. as I lost the clear rubber after seeing it drop. (I picked it up and then lost it again)

Anyone know of any other substitute I can put in the hole to gain grip again?

z

[mikechannon]

@mikechannon: Do you have high quality pictures of disassembled device where we can see the chipset references? we need to gather information on the hardware used inside the Hermes...


Hi, Knew I'd be asked this! - Unfortunately the only camera I have is my tytn (which you can see would be a little tricky) at present but I know there's a few linux guys looking for info so I'll see if I can borrow one - may be sometime though.

Mike

[pof]

Hi, Knew I'd be asked this! - Unfortunately the only camera I have is my tytn (which you can see would be a little tricky) at present but I know there's a few linux guys looking for info so I'll see if I can borrow one - may be sometime though.

Yes, that's why I want this info... we need to know the chipsets for driver development ;)

If you don't have a camara but can just write down what you can see printed on every chipset you can read, that would be useful too :D

Thanks!

[mikechannon]

Will have a go at weekend bit busy 'til then. Oh for a nine to five job!

Mike

[mikechannon]

Hi, Knew I'd be asked this! - Unfortunately the only camera I have is my tytn (which you can see would be a little tricky) at present but I know there's a few linux guys looking for info so I'll see if I can borrow one - may be sometime though.

Yes, that's why I want this info... we need to know the chipsets for driver development ;)

If you don't have a camara but can just write down what you can see printed on every chipset you can read, that would be useful too :D

Thanks!


Had TyTn apart at weekend looking for chipset numbers. Unfortunately all chips and some other components are shrouded in metal screening covers which appear soldered over them. Main board is doubled sided but has this screening over chips on both sides.

Took the opportunity to insert some padding between screen and casing and a little something to hold the plastic screen retainer clips more firmly in place. AND GUESS WHAT my growing mis-alignment problems have gone!!! The debate on is it software or hardware for me is over - then again should I give it more time?

[andyf1]

My Stylus was initially fine, and then became tight, and is now very loose. What I think has happened is that the small square of rubber has become detached, and has been pushed down to the bottom of the sylus port, which means the stylus now doesn't insert completely and sticks partly out.

Any suggestions how to go about retriving the detached part? I really don't want to have to return this one too, it's my second one due to screen alignment problems on the first.

[andyf1]

Managed to retrieve it, using some duct tape on the end of a small screwdriver... Stylus now retracts fully, but is just a bit loose. Can't win!

[sergiopi]

I had a Wizard before so I was aware about stylus Loose problem. In my TyTn I had sometime the feel the stylus was blocked inside. I avoided to use "the hard way" and I first elongate the stylus using the nail, then using two fingers and gently pulling a little sideway (rigth side, facing the screen). And always worked.
I believe that the problems comes out because, using the nail to start pulling the stylus out, is common to handle the device with two fingers in left hand and push the stylus against the device, twisting it a little.

[prestonmcafee]

My stylus turned loose, falling right out; I wrapped a piece of scotch tape around it, and it is just right.

[Time has come]

Same story, in the very first week of owning JASJAM, the stylus got stuck, wiggled it in and out a couple of times, a small silicone square appeared at the opening of the stylus bay and I pricked it out completely with a pin.

It's not been a problem as there was previously too much friction, now it slides freely and still locks firmly into place if I ensure it's pushed all the way in.

Silly design flaw but luckily it hasn't seriously affected the usability of my JASJAM.

[ckorakas]

It is a bout a week now I bought my TyTN from a friend ...
The stylus never posed an issue untill one day out of the blue it started doing weird things ... it got gradually harder to push in and pull out ... then it got really almost impossible to pull out ... then it was mooving freely and would fall off if put on vertical position ... then it stuck in for good... trying to remove it even pulling beyond reason ... nothing ... happy to see that it is not just a personal problem ... I hope the guarantee covers that !

best

[jasjamming]

hi

my new jasjam had the same problem. the stylus seemed to be geting stuck to a point where it was impossible to remove. then all of a sudden i removed it and then it because loose like a town whore.

I sent it back for warrantly replacement (it was under 30 days) and now I have a new jasjam. Now im waiting for this damn thing to happen again (hopefully not).

[jb2001]

OK mine is 1 day old and has the same problem with the stylus.

This is very irritating. livable but still very irritating. will need to get the scotch tape and a thin screwdriver on the thing tonight.

[mikechannon]

Those of you not concerned about warranty and with a modicum of technical skill can perform a relatively straightforward fix - see here:

http://michael-channon.spaces.live.com/?_c11_blogpart_blogpart=blogview&_c=blogpart&_c02_owner=1&partqs=cat%3dHermes%2bFixes

or

http://michael-channon.spaces.live.com/

Mike

[mikechannon]

Some Pictures to illustrate the Stylus issue (Original Photos courtesy of SERGi who managed to fix his loose stylus) Basic instructions at :
http://michael-channon.spaces.live.com/



http://i134.photobucket.com/albums/q109/mikechannon/100_1021.jpg


http://i134.photobucket.com/albums/q109/mikechannon/100_1020.jpg


http://i134.photobucket.com/albums/q109/mikechannon/100_1027.jpg

The block can be re-stuck with a smear of superglue (do not overdo the glue and do not let it get on the side that grips the stylus). The block originally has a tacky glue layer, but once it's come off once, it will do so again unless you add some glue)

Mike

[Saber_007]

I just got my replacement Jasjam today after my last one was stolen.
Not Happy.
Anyway after only about 3hrs of use that anoying little plactic block came out. Talk about a bad run of luck.
Anyway i was going to just put a bit of gule on it and stick it back in there however i don't want to open my JasJam up.
Can some one give me the mesurments of how far up the metal plate is.

Cheers.
Travis

[mikechannon]

I just got my replacement Jasjam today after my last one was stolen.
Not Happy.
Anyway after only about 3hrs of use that anoying little plactic block came out. Talk about a bad run of luck.
Anyway i was going to just put a bit of gule on it and stick it back in there however i don't want to open my JasJam up.
Can some one give me the mesurments of how far up the metal plate is.

Cheers.
Travis

Could do but have to be much later today. You could work it out. You can see in the picture above the length of the stylus socket and you can see the white clip that catches the bobble on the end of the stylus.

I do think this method of not opening up would be a bit hit or miss though!:(

Mike

[Saber_007]

Could do but have to be much later today. You could work it out. You can see in the picture above the length of the stylus socket and you can see the white clip that catches the bobble on the end of the stylus.

I do think this method of not opening up would be a bit hit or miss though!:(

Mike

Yea i know the pics do give a pretty good indication.
I just don't want to open it up and void the warrenty.
I could always send it away but then it's gone for like about 3-4 weeks.

Travis

[mikechannon]

Yea i know the pics do give a pretty good indication.
I just don't want to open it up and void the warrenty.
I could always send it away but then it's gone for like about 3-4 weeks.

Travis

OK well I'll try to remember to measure it tonight. Unless someone beats me to it!

Mike

[toyfreak]

My Congular 8525 is now having the dreaded stylus retention problem. The stylus clicks in nicely but is barely retained once inserted. It can be dislodged by gently bumping the bottom of the phone. I do not know if the clear rubber pad is stuck inside the phone or if it fell out.

I contacted my local AT&T store about this and they gave me a toll-free number to call. which I did yesterday. The warranty claim has been rejected on the grounds that the phone still functions normally and the stylus retention problem falls under the same category as cosmetic damage, not covered by the warranty.

So now I am faced with voiding the warranty by peeling off the screw cover decal to get inside the device or just living with the problem. I have already had the stylus fall out in my office and I keep it in my pocket when wearing the phone on my belt.

I also had the phone rep. put a note on my account saying the claim was rejected since my local salesman asked me to call him back if I could not get anywhere with the warranty department. He is now trying to get me a replacement unit (hopefully new in box... ;)

Has anyone been able to replace Cingular/AT&T 8525s after 30 days but within one year that have this problem?

[majin]

I had this hateful problem with 2 TyTN:
one whit S/N: HT630xxxxxxx, the other with S/N: HT650xxxxxxx.

In the case of HT630xxxxxxx, after 4 mouths the rubber part, interferig with the coupling mechanism, caused the elevation of rear cover on "stylus side", breacking the some little hooks that blocked the cover itself.

In the case S/N: HT650xxxxxxx, the rubber part falled down after 1 week!

I am angered a lot...

[julienb]

I'm having the common problem regarding the stylus on my TyTn.
it slides out easily by itself...
I'm 100% sure that the problem is not from the stylus since it wasn't the case when i first bought my phone, 2nd cz i tried a new stylus, and i had the same problem.

I think that the problem is a metallic bar located inside the hole that keeps the stylus in its place.
does anyone have any idea or web page showing how to disassemble the TyTn ?
I might find fix the problem myself if it was the case of the bar..
thank's

[mikechannon]

I'm having the common problem regarding the stylus on my TyTn.
it slides out easily by itself...
I'm 100% sure that the problem is not from the stylus since it wasn't the case when i first bought my phone, 2nd cz i tried a new stylus, and i had the same problem.

I think that the problem is a metallic bar located inside the hole that keeps the stylus in its place.
does anyone have any idea or web page showing how to disassemble the TyTn ?
I might find fix the problem myself if it was the case of the bar..
thank's

Did you read this thread?:D
See here:
http://forum.xda-developers.com/showpost.php?p=1206800&postcount=35

and dismantling guides here:
www.mikechannon.com (http://www.mikechannon.com)

You only need remove the back cover.

Mike

[ultramag69]

Its probably the little clear rubber piece coming loose. It seems to be a poor design flaw. Just needs to be reseated and possibly glued.

Cheers...:D

[mikechannon]

Its probably the little clear rubber piece coming loose. It seems to be a poor design flaw. Just needs to be reseated and possibly glued.

Cheers...:D

Yeah I agree, Although the rubber block has a sticky side, once it's come off it'll never stick well enough again. So a spot of super glue is ideal - but don't get it on the non sticky side because when superglue dries it is hard and smooth and will not grip the stylus.

Mike

[farres]

I had the magic happened to me also when this piece of rubber just disappeared few days ago, so I went to my sales-agency, but the only thing they can do is to send it to their technician which would last 8-12 weeks... but because I sent my device already twice for repairing and because I am already aware of how long it would take, I refused to send my device for the third time and I claimed that I will repair it by myself as I did last time.
by the way, last time my device was at the technician for exactly 88 days but when it came back it was NOT repaired with a not (in German) "das Flashbaustein ist kaput" somehow nobody seems to know what the "Flashbaustein" is.
I'm going to follow mikechannon's guide and see if I can make any sucess :rolleyes:
thank you very much mikechannon for this guide with photos

[mikechannon]

I had the magic happened to me also when this piece of rubber just disappeared few days ago, so I went to my sales-agency, but the only thing they can do is to send it to their technician which would last 8-12 weeks... but because I sent my device already twice for repairing and because I am already aware of how long it would take, I refused to send my device for the third time and I claimed that I will repair it by myself as I did last time.
by the way, last time my device was at the technician for exactly 88 days but when it came back it was NOT repaired with a not (in German) "das Flashbaustein ist kaput" somehow nobody seems to know what the "Flashbaustein" is.
I'm going to follow mikechannon's guide and see if I can make any sucess :rolleyes:
thank you very much mikechannon for this guide with photos

I hope it goes well. At least there is no major dismantling needed, only the fiddly business of removing the back casing.

Remember to line up and test that camera macro toggle arm before finally replacing the casing screws when you are finished!!. (If that does not make sense now - it will when you do the repair!!!:D)

Mike

[farres]

I hope it goes well. At least there is no major dismantling needed, only the fiddly business of removing the back casing.

Remember to line up and test that camera macro toggle arm before finally replacing the casing screws when you are finished!!. (If that does not make sense now - it will when you do the repair!!!:D)

Mike
great! thank you very much for the support! God bless you!
at the beginning I thought I don't want to play with the hardware, but now I changed my mind since my device is more than a year old.
time for exploring :D

[ultramag69]

Also, keep an eye on how you position the battery cover release catch... It may come out when you remove the back cover and if you put it back in the wrong way its embarrasing having to ask how to remove the battery cover...Especially if you are in a hurry..
With a flat bladed screwdriver and a bit of effort, CAREFULLY...:o

Cheers...:D

[farres]

Also, keep an eye on how you position the battery cover release catch... It may come out when you remove the back cover and if you put it back in the wrong way its embarrasing having to ask how to remove the battery cover...Especially if you are in a hurry..
With a flat bladed screwdriver and a bit of effort, CAREFULLY...:o

Cheers...:D
big thanks for the advise dear ultramag!
in fact I'm always in hurry these days so I will be careful choosing the right time.
I'll post the results with documentary photos as soon as I'm finished with it.
thank you again