My SPV M3100 won't start...

[PaaC]

Hello.

I have a problem I hope someone here can help me to solve..
I have an Orange SPV M3100 that hangs on the Windows Mobile screen when I try to start it.
I'm able to go into bootloader mode, and i have tried using mtty142.exe with the set 14 0 command. It still won't boot. I've also tried to hard reset it.. still won't boot..
What I did was trying to unluck the SIM-lock with the Universal unlocker (HTC_Uni_Unlock_v1) from buzz. At the time I thought universal meant that it worked on all HTC devices (stupid, I know)... And I also thought it was harmless to just try and see if it worked. But I got an error around 92-93% and after that my device won't start. So my radio ROM might be screwed.
I'd like to flash my ROM with the i-mate one (JASJAM_WWE_1.20.305.3_1.20.305.104_1.07.03.10_shi p.exe) and then add the ext-rom. But how do I do that when I can just access the bootloader screen? And do you think it will boot again if I'm able to flash it?

Here's some more info about my device:
HERM100
IPL-1.01
SPL-1.04

Thank you very much in advance. Help will be highly appreciated.

[fluffcat1]

No your rom *is* screwed. You can get into bootloader, you can even get to 11% of a dopod etc rom upgrade if you try, but you will not flash a new radio.

You CAN boot the device.

Do a hard reset, but do not press spacebar to reboot after. Instead, do a soft reset. The unit should boot but as you've screwed the radio you will not get a gsm signal and the phone will say unknown sim status.


I know this as I bought one cheap after the owner had done exactly the same as you.

IMEI-check's unlock solution is the only one that works IIRC, and in some cases this re-writes the security area of the phone and repairs similar issues, but in this case I could not get the prog to read.


You need to return the device to HTC - you'll need to pay approx £35 for reflashing back to the orange rom. This is what I had to do.

Currently you cannot book the m3100 in through the web as it's too new, instead email / call them.

http://service.htceurope.com/

edit - or if you're an orange customer ring 150 and act dumb saying it ' won't work'.... :wink:

Richard

[pof]

What happens if you just leave the phone in bootloader mode and then try to flash any ROM (imate, dopod, htc...)? run 2 times the RomUpgradeUt.exe if you get an error on the 1st try.

If you get an error while running the rom upgrade utility you can monitor the USB port while upgrading (you will see the real error from the bootloader then), there's some more info on this wiki page:
http://wiki.xda-developers.com/index.php?pagename=Hermes_BootLoader

good luck :)

[fluffcat1]

What happens if you just leave the phone in bootloader mode and then try to flash any ROM (imate, dopod, htc...)? run 2 times the RomUpgradeUt.exe if you get an error on the 1st try.

If you get an error while running the rom upgrade utility you can monitor the USB port while upgrading (you will see the real error from the bootloader then), there's some more info on this wiki page:
http://wiki.xda-developers.com/index.php?pagename=Hermes_BootLoader

good luck :)

No, if you want to send it back under warranty do not try to run a rom update as there are no orange rom packages. As described in my post above, it will get to 11% and stop. The device will be in the same state as before, with the same ext rom, but the splash screen and bootloader will have changed.

i.e: it will be bloomin obvious you tried flashing it and failed. Not what you want if you try for a warranty repair....

There is no error from the bootloader - as there is no radio rom present and no security area the upgrade process just hangs.

Richard

[pof]

No, if you want to send it back under warranty do not try to run a rom update as there are no orange rom packages.
[...]
i.e: it will be bloomin obvious you tried flashing it and failed. Not what you want if you try for a warranty repair....


That's true, do not try to flash any other roms if you want to use the warranty or send the device back...

[PaaC]

Thank you very very much for your help guys.
As I'm the administrator of these devices in the company I work for I just grabbed a new SPV and will send this thing back to Orange. It sounded like I'm getting a new one..
Well, I think I've learnt my lession.

Oh, and I have another question. Is there a reg editor I can install on this one so I can remove the app lock? I know I can install java apps, but it's a bit grumpy about apps that needs installation (the developer must be certificated).
Cheers guys.

[pof]

Hi,

Try to flash a new rom using the SD card method described here:

http://forum.xda-developers.com/viewtopic.php?t=62596

The rom must match your CID. Let us know if it works ;)

[fluffcat1]

Hi,

Try to flash a new rom using the SD card method described here:

http://forum.xda-developers.com/viewtopic.php?t=62596

The rom must match your CID. Let us know if it works ;)

Errr, did you read the last post? He sent it back......

Richard

[pof]

I just wanted to let him know there's a possible solution, it just in case he still has the unit :P

[fluffcat1]

I just wanted to let him know there's a possible solution, it just in case he still has the unit :P

Maybe his search is broken as well as his old phone eh?.... :roll:

[jhmaeng]

You need to return the device to HTC - you'll need to pay approx £35 for reflashing back to the orange rom. This is what I had to do.Sorry to take the thread a bit OT, but just wanted to confirm this again.

So, if I flashed my M3100 with a different ROM, and then had to return the phone to Orange for repair for a different reason, I can send it back to HTC just to have the ROM reflashed, and then send the phone to Orange to get the repairs done?

I've been hesitating on whether to flash the phone with a non-Orange ROM because I didn't want to give up the ability to obtain warranty repair (as there is no ROM upgrade yet). If it's just a matter of £35 and then everything else as normal, maybe it's not so bad...

Thanks!

[rachelm700]

I also did this, so if anyone can find a solution it would be greatly appreciated.

Also tried this and it didn't work for me:

Try to flash a new rom using the SD card method described here:

http://forum.xda-developers.com/viewtopic.php?t=62596

"I have a problem I hope someone here can help me to solve..
I have an Orange SPV M3100 that hangs on the Windows Mobile screen when I try to start it.
I'm able to go into bootloader mode, and i have tried using mtty142.exe with the set 14 0 command. It still won't boot. I've also tried to hard reset it.. still won't boot..
What I did was trying to unluck the SIM-lock with the Universal unlocker (HTC_Uni_Unlock_v1) from buzz. At the time I thought universal meant that it worked on all HTC devices (stupid, I know)... "

[zohaer21]

I also did this, so if anyone can find a solution it would be greatly appreciated.

Also tried this and it didn't work for me:

Try to flash a new rom using the SD card method described here:

http://forum.xda-developers.com/viewtopic.php?t=62596

"I have a problem I hope someone here can help me to solve..
I have an Orange SPV M3100 that hangs on the Windows Mobile screen when I try to start it.
I'm able to go into bootloader mode, and i have tried using mtty142.exe with the set 14 0 command. It still won't boot. I've also tried to hard reset it.. still won't boot..
What I did was trying to unluck the SIM-lock with the Universal unlocker (HTC_Uni_Unlock_v1) from buzz. At the time I thought universal meant that it worked on all HTC devices (stupid, I know)... "



the above link doesnt work?

[pof]

the above link doesnt work?

IIRC it is this link on the new forum:
http://forum.xda-developers.com/showthread.php?t=277281

[warrio]

hello guys
I have the same problem about spv m3100. I used "universal unlock tool" to unlock my device and now it don't start,don't boot...I tried the Hermes SD Card flashing methods with qtek001 rom and, a white screen with "loading...." appears for 2 second and then nothing else appened. I think that the method is right but I need to use a different software. what do you think about?
please help me
thankksssss

[rachelm700]

SD card method is no good as there is no upgrade from Orange until January.

Tried to do a radio upgrade explained here:
http://wiki.xda-developers.com/index.php?pagename=Hermes_ExtractedRadioRoms
But it didn't work just came up with connection error, tried to monitor USB but nothing showed up to find out why, althouth mtty commands always do show up in USB Monitor.

Still have a brick and looking for a solution, hopefully, someday, please someone help me I am loosing my mind.

[chrisro]

Hello
How to enter boot mode on HTC 200 ?
My htc hangs on HTC screen.
I'm trying to reflash it.

Thanx
Chris

[pof]

@chrisro, Please read the wiki:
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems
http://wiki.xda-developers.com/index.php?pagename=Hermes_Resets

[chrisro]

Thank you very much.

Greets form Poland !

Chris