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marto_martin
7th September 2006, 08:15 AM
Just wondering if anyone is using a non genuine headset with there O2 xda II mini? While I had my genuine ones that come with the unit the audio dropped to one ear only, I tried another (non O2) set of headphones which were actually better qaulity and working fine on my other phone but had the same result.

Anyway I sent the mini and non genuine headphones across the country to O2's service centre and have just recieved an email which states "As PHF is a non genuine O2 Accesory it is most likely incompatable with XDA II Mini. Therefore we quote to replace PHF. Thank you." :shock:

I find it extremely hard to believe that any 2.5mm headphone jacked headphones would not work in the mini so was just wondering if anyone else could conform either way :)


Cheers all,

marto

toomuchdogfur
7th September 2006, 10:47 AM
The answer is actually rather simple!

If you look at the original O2 XDA Mini headphones (and many other originals for phones with a 2.5mm jack) then you will notice that it is a 4 contact plug: that is, there is one point of contact at its tip and three points of contact along the plug (marked out by black rings). 4 contacts by the way = microphone, two audio channels and a ground.

Most replacement ones are only 3 contact, thus they are missing the inner black ring - which is usually the right audio channel (or left... not quite sure!). But if you really must get your 3 contact earphones/converter to work in the O2, you need to have the plug only partially in the socket... pull it out a bit while playing music and you should find the sweet spot! Though note that it probably wont stay in the plug, plus since 3 contact earphones lack a microphone then you'll have to remember to unplug your earphones before making a call.

marto_martin
7th September 2006, 02:01 PM
Awesome response :D

Now why couldn't I get a straight answer like that from the O2 Call centre or the Service centre :evil:

Cheers again,

marto

NxJay
17th September 2006, 02:40 AM
JWhile I had my genuine ones that come with the unit the audio dropped to one ear only, I tried another (non O2) set of headphones which were actually better qaulity and working fine on my other phone but had the same result.

Had 2 sets of genuine O2 headsets now. Same thing's happened both times. I've lost the audio in the right earphone. I've checked my hima audio jack and the solder connections are fine. It's definitely the headset that's playing up. Even went so far as to cut the headphones off at the mic portion and solder new ones down but the same thing still happens. No sound on the right.

Anyone else experienced loss of audio in one earphone after a while and if so, how the hell did you fix it?

marto_martin
18th September 2006, 03:14 PM
All I can say is lucky you not in Australia trying to get something done at O2's service centre here (mpsqld)...

When I sent the unit back for the second time and included the motorola headset I was trying to use this was there reply
As PHF is a non genuine O2 Accesory it is most likely incompatable with XDA II Mini.

:evil: :evil: most likely?????? gee what a firm response

What a joke! ended up having to ring them (following no replies from several emails) asking if they actually physically tested the unit or just blamed in on the "non genuine" headset.

The motorola headset works fine (stereo sound) with my wife's motorola phone so told them to just sent it all back!

st3v3
19th September 2006, 02:50 AM
hey i just got my wife the jamin (i got a jam) and the headset from the jamin works on the jam if that helps.

infact i prefer the jamin headset cause its a bit more heavy duty.

gregorylyons
21st September 2006, 07:47 AM
I've bought a 2.5 mm to 3.5mm coverter (off ebay) and use ordinary headphones, music quality is much better then on the ones bundled with the phone.