cheth20
14th September 2006, 07:06 PM
Please see the email that I sent to O2, but have not received any update yet. I basically wanted to check whether the old ROM would fix the problem below. Could you please help me get the 20060614 version of ROM for XDA Exec (India), and would I be able to install the old version over an existing new version?? Please help.....
I bought my XDA atom exec sometime last month. I updated my phone to the current ROM, and since then I am having some problems with my keypad. I am not sure why?? I tried soft rest, hard reset. Basically sometimes the down arrow key and the disconnect button stops working. You might say that this could be a hardware problem, but when I try to hard reset it asks me to press both Connect + Disconnect buttons at once, and when I do it, it works!! everytime!! I have tried this atleast 5 times immdeiately after the key stops working....just to make sure that I am trying it when the problem is actually there..I am really upset at this problem. And the keys start WORKING by itself after sometime...
another major problem is the sound?? I dont know why O2 tecnicians are not able to rectify this problem? When I am on call the other person says that the sound mutes every now and then, and I have made sure that it is not becoz of the network in the area, and vice versa too....I can't hear what the other person is saying, its not audible enough?? Is there any plan to get this fixed any time soon?? Or is there any registry tweak?? Please help me with these 2 major problems!! If this not the right department please forward it to the right department.
I checked your web site and there is no service center in our area. And I cannot afford to drop my mobile at the collection center for it to be sent to another city and wait for about a week??
I bought my XDA atom exec sometime last month. I updated my phone to the current ROM, and since then I am having some problems with my keypad. I am not sure why?? I tried soft rest, hard reset. Basically sometimes the down arrow key and the disconnect button stops working. You might say that this could be a hardware problem, but when I try to hard reset it asks me to press both Connect + Disconnect buttons at once, and when I do it, it works!! everytime!! I have tried this atleast 5 times immdeiately after the key stops working....just to make sure that I am trying it when the problem is actually there..I am really upset at this problem. And the keys start WORKING by itself after sometime...
another major problem is the sound?? I dont know why O2 tecnicians are not able to rectify this problem? When I am on call the other person says that the sound mutes every now and then, and I have made sure that it is not becoz of the network in the area, and vice versa too....I can't hear what the other person is saying, its not audible enough?? Is there any plan to get this fixed any time soon?? Or is there any registry tweak?? Please help me with these 2 major problems!! If this not the right department please forward it to the right department.
I checked your web site and there is no service center in our area. And I cannot afford to drop my mobile at the collection center for it to be sent to another city and wait for about a week??