Tytn - Orange battery problem - lasts 4 hrs on standby

[BazzerB]

I got a brand new Orange M3100, but the battery lasts about 4 hours on a full charge, even if I don't use the phone.

Switching from UMTS to GSM doesn't make a notable difference.

Any idea what could be wrong?

-B

[sajib]

did you tried a hard reset????

do a hard reset and use the set in factory default setting for a days if everything goes ok then it is related to ur 3rd party software..

[drumark]

I had that same problem before I mean my tytn was overheating couldn't use it for up to four hours even if I turn it off it still runs the battery on standby, I even turned off the umts it still ran down the battery, I took it back and I was given a new one. and it works fine now with the same battery and 2days of heavy use with umts I think you should send it back, they told me it was a bad motherboard or whatever, and now am surprised that the battery last longer than the battery on the wizard. Just send it back

[BazzerB]

Hmm. I brought it brand new from some guy on eBay. Problem is that I live in Spain, although I do travel quite frequently to London for work.

Do I need to get in touch with HTC or with Orange to have it replaced?

Greetings,

[drumark]

I think it has a warranty, you should send it back to HTC as faulty handset overheating I think they will change it or fix the fault. Do a search on htc Europe and try and get the number close to you.

[drumark]

I think as its for orange you should take it to one of the orange repair centers in London I think there is one in Oxford street, tell them you bought it on pay and go they might as well fix it or change it for you, just give it a go.