s200 touchscreen problem. rom issue?

[alex314]

Hi, I've received a damaged qtek s200, which has non-working touchscreen. I can only use the buttons on the bottom of the front side, which is not enough to even unlock it. From the facts I've gathered someone tried to change rom in it and damaged it. On boot it says:
IPL:2.09
SPL:2.09.0000
GSM:02.07.20
OS: 2.9.7.24

I have no experience with pdas. Please help.

[shayd]

Hi, I've received a damaged qtek s200, which has non-working touchscreen. I can only use the buttons on the bottom of the front side, which is not enough to even unlock it. From the facts I've gathered someone tried to change rom in it and damaged it. On boot it says:
IPL:2.09
SPL:2.09.0000
GSM:02.07.20
OS: 2.9.7.24

I have no experience with pdas. Please help.

first try hard reset by pressing camera button+comm manager button and reset the device keep holding the buttons down until you get the following message on the screen: "Press Send to restore factory default." At this point press Send (Green Phone). Warning this will erase all information, contacts etc. However data on the SD card will not be erased.
if the touchscreen is still not working, try to stick a softcard (business card) between the screen and the front panel because sometimes somthing like dust or dirt is puting pressure on the screen, or maybe you droped the phone and the front panel been twisted (even a little bit) and now it is pressing the screen.
if the touchscreen is still not working, try to flash a new rom to the phone by downloading it from here: ftp://ftp.xda-developers.com/Prophet/Shipped_Complete_Updates/
if all the above is not making the touchscreen to work, so probably it is a hardware problem, and you need to send it to repair.

[equinoks]

@shayd

hi.. i am trying to make a hard reset on my S200 folowing your instructions (pressing camera button+comm manager button and reset), i have wated 2 or 3 minutes but nothing happened.. i think th battery is not well charged.. is it because of that ? or there's another way to do the hard reset ??

Best Regards.

[TheBrit]

From the Wiki(link at the top of the page):

To Hard Reset device. Warning this will erase all information, contacts etc. However data on the SD card will not be erased. Hold down camera button, comm manager button and reset the device keep holding the buttons down until you get the following message on the screen: "Press Send to restore factory default." At this point press Send (Green Phone)

[shayd]

@shayd

hi.. i am trying to make a hard reset on my S200 folowing your instructions (pressing camera button+comm manager button and reset), i have wated 2 or 3 minutes but nothing happened.. i think th battery is not well charged.. is it because of that ? or there's another way to do the hard reset ??

Best Regards.
Hold down camera button, comm manager button and reset the device. release the reset button but keep holding the camera button and comm manager button down until you get the following message on the screen: "Press Send to restore factory default." At this point press Send (Green Phone)