UMTS won't call VoiceMail, GPS will

[jraaronson]

I am in the USA (NYC), using Cingular. When I let my Tytn use the UMTS bands, I get the following message from Cingular when I call my own cell phone number (or hold down '1' to call voice mail):

"The number you dialed is not a working number."

I can send and recieve other calls, sms, etc... Once I set the band to use GSM only, calling my number correctly brings me to voice mail.

My SIM card is a 64k 3G card.

Any clue what the problem is?

Thanks!
jack

[JohnieWalker007]

I am in the USA (NYC), using Cingular. When I let my Tytn use the UMTS bands, I get the following message from Cingular when I call my own cell phone number (or hold down '1' to call voice mail):

"The number you dialed is not a working number."

I can send and recieve other calls, sms, etc... Once I set the band to use GSM only, calling my number correctly brings me to voice mail.

My SIM card is a 64k 3G card.

Any clue what the problem is?

Thanks!
jack


Have you programmed Speed Dialing to 1? In order to call to your voice mail (Cingular) you have to program your phone to dial +1 (806) 252 9009 when you press 1. YOu can program it by opening PhonePad ->Menu->Speeddial. I hope it'll help

[jraaronson]

I changed the VM as you suggested. Interestingly, it doesn't recognize that I am calling from my cell phone, and asks me for my 10-digit phone number. I have now confirmed this happens either in GSM or UTMS Mode. Is that the normal behaviour? The VM feature works when calling the cell number from the cell phone (in GSM mode).

When I called home from my cell phone the caller ID was properly displayed. IE: that information is properly being sent. but I think the problem is internal to Cingular services.


Thanks,
jack