Problem with mail account after restore of backup

[jaha]

Hi,

I have one question.

I have done a restore with Sprite Backup after a device swap. After the restore I am having problem with an IMAP mail account. The mail account is showing on the Today screen but not in Messenger. On the Today screen it is always saying 2 unread messages. If I try to create a new account with the same name in Messenger I get an error saying that there is already an account with this name.

Is it possible to manually get the mail account to appear in Messenger or to remove it from the Today screen?

I don’t want to do a hard reset just to remove the mail account from the Today screen.

Thanks in advance.

Jarle

[andyf1]

Think you are out of luck...

https://spritesoftware.crmdesk.com/answer.aspx?id=326&back=search.aspx?

Andy.

[jaha]

Yes I know ?

Just hoped that it would be possible to remove it from the Today screen. I seem so stupid to have to go through a hard reset just to remove a non-existent email account from the Today screen.

Jarle

[freemans]

Pop and IMAP accounts are linked to a device identifier, thus they cannot be restored to a new ROM or Device. Since Sprite Backup is the only software capable of restoring to a new ROM/Device it wouldnt hurt to spent a minute reading their FAQs BEFORE you update your ROM or change your device, as this change is not reversable

[andyf1]

I presume the account details you want to remove are in the registry somewhere.

Might be worth doing a registry search for the account name you want to remove.