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View Full Version : Atom problems - WiFi, ActiveSync, Hang, Drops


chandradip
3rd November 2006, 09:44 PM
I dumped my three year old Sony Ericsson P800 for a sleek, chic O2 XDA Atom in March 2006.

It was a dream device and I enjoyed discovering myriad of features as this was my first PPC. My main usage is as a highly used phone (more than 6 hours per day on long conference calls) and PIM applications (calendar, contacts etc). I hardly play games, I only have Scrabble loaded. O2 Plus is my today plugin, I don't use any other. I have a 0.5 GB miniSD card on which I load podcasts or videos, though I watch rarely.

I started facing a number of problems that I haven't been able to solve:

1) If I set up the SETTINGS > SYSTEM > POWER > ADVANCED > ON BATTERY POWER TURN OFF DEVICE IF NOT USED FOR 2 MINUTES; it is supposed to turn off the screen. If a call or SMS comes it is supposed to come alive.
This never worked for me. Invariably the screen would fail to come back alive and I'd need to poke with stylus to Soft-Reset the device. As a result my screen was always on. Expectedly battery life was very very low. This is my biggest grouse.

2) The WiFi stopped working one day in July. It used to work very well and I was using Agile Messenger with my home network for few months. That day, it just crashed as I turned it on WiFi and surfed for sometime. The screen turned kind of white and a mix of colors. I tried a lot of things after that including flashing the May ROM, old ROM and so on. No avail. Nowadays if I turn WiFi on it may work for sometime. I may even be able to connect to O2-Connect or the web. But crash it will. And after that the WiFi option also sometimes disappears from the Wireless Manager. It reappears after a number of reboots. Practically WiFi has become unavailable.

3) Browsing using pass-through with ActiveSync using the Internet connection on laptop never worked for me. Tried many tweaks but never got it working.

4) 2 and 3 above mean I have no working Internet connection on my Atom. I used GSM dial-up networking through my ISP account. But it is so damn expensive. Haven't tried out GPRS yet (no idea how well Airtel's Mobile Office GPRS in Bangalore India will work with Atom).

5) Recently, I have been experiencing silence on my phone during calls where I can't hear the other people talking whereas they can hear me. I tested dialing into same conference with Atom and another Nokia set. On the Nokia there weren't any silences while my Atom had multiple silences of couple of minutes each. This has made my Atom practically useless for the phone function.

I'd be very happy to try out any suggestions that you may have. Before I totally give up on it.

XDA Atom
ROM:20060426B1WWE
RADIO:R060428N_MN1ARC_RS00049
ExtROMEX0018

huangyz
5th November 2006, 01:52 PM
upgrade to 0822 RadioRom which you can find in the Upgrade part of this Atom forum, and see if there will be any improvement.

hsanghavi
1st December 2006, 08:35 AM
Wi-fi Shut-off when we do the first activesync.

I tried closing all programs by going to settings => memory => running programs => close all.

After that I did the soft reset and started the process "Start => Settings => Connections => WiFi Utility => Menu => Turn on WiFi.

Menu => Jump to Network Cards 3. Under Wireless, select your desired network. (If your network is hidden, kindly tap on "Add New")

Enter your network name (if needed), proceed to Network Key.

Select your Authentication, Data Encryption type and your Network key.

Proceed to 802.1x if needed (it is usually disabled)

Tap on Ok, go to Network Adapters => O2 Wi-Fi Wireless Adapter

Configure your IP and Name Server if needed. (If your network allows automatic assign, you might want to exclude this portion)

Tap on Ok, Ok. Proceed to WiFi Status, check if the status is Connected and IP Address is obtained.

Kindly try to use Internet Explorer to surf the internet"

and started the Wi-fi but it would not go on it showed Wi-fi off instead of the routine radio off.

When if went to Wi-fi => about. It showed Driver: Wi-fi not enabled, Firmware Version: Wi-fi not enabled, MAC Address: Wi-fi not enabled.

I tried the hard reset also yet the Wi-fi would not turn on.

So I reinstalled latest version 20060426-mot0822 of the Atom and before I did activesync I ran the Wi-fi and it worked well . After the first Activesync the same problem started.

For Activesync I am using the new version 4.5.0, Build 5059, Beta taken from the Microsoft site where it has the facility to keep on the Allow wireless connection on device when connected to the desktop yet the Wi-fi switches off.

There seems to be a problem with you software and your technical department needs to study it deeply and provide a suitable solution for it