Getting the HTC TyTn to work with Exchange ActiveSync/DirectPush in Japan

[logimob]

Here is what I've done so far. Anyone with experience or anyone who has successfully gotten their setup to work, please chime in !

1. Install the JASJAM_WWE_1.20.305.3_1.20.305.104_1.07.03.10_ship .exe rom. Test. Works fine when connected by USB, syncs to any Exchange server with no problem.

However, When I try to sync to any Exchange Server or a different Exchange server through the GPRS connection, it sits on "Synchronizing folders", then "Looking for Changes" and finally after a few minutes of doing nothing, it just gives up and goes back to "Waiting for network".

2. As a test, I've tried to install a different ROM. This time ME_DT_WWE_1182553_106_10303_Ship.exe. Now when I try to connect to the GPRS connection, it retries the dial twice, then it "Dialed : open.softbank.ne.jp. Cannot connect for an unknown reason. Check your connection settings, etc.". This is after installing the SoftBank extended ROM and doing a hard reset, which worked fine for the previous i-mate ROM.

Anyone have any suggestions or ideas?

logimob

[logimob]

After doing some more testing, and changing back to the original i-mate ROM, it seems to sync to Exchange just fine using a Wireless connection.

However going back to GPRS, and it's back to doing exactly the same "synchronising folders"/"looking for changes".

To this date, I have never had a successful GPRS sync - has anyone else?

[logimob]

There are no Japan users with SoftBank GPRS ActiveSync working....?

[Daimaou]

Hi there, Andrew (you sent him an email) point me to this thread, and will try to reply here. Actually I didn't flash my X01HT yet, but I use Exchange daily on my HTC Mteor and HTC Universal with open.softbank.ne.jp, it works flawlessly. I am waiting for HTC Taiwan to send me back my HTC Hermes (Dopod) back from reparation to try.

But ! Even with my X01HT in Japanese I have sometimes difficulties to connect to the internet and I also have the same error as yours. So this is not really only a ROM issue here.

Now I hard reseted my X01HT and soft reset it before installing the Extended ROM, so there, I do not have any Softbank crap installed my my device and once the open.soft... stuff set I have no problem neither.

Finally I know that some ROM are not Japanese network friendly, for example on my HTC Universal, with an iMATE ROM, I cannot place any Video call, nor access to my voice mailbox correctly, I can dial 1416, but when I want to access to my voice mail... it doesn't work.

Now on ALL my device here in Japan I only install a Dopod ROM, they are, as far as I am concerned the best ROM ever made and with them EVERYTHING WORKS, and I will strongly advise you to try to install a Dopod Rom on your Hermes. If you do not have it on the FTP, I have one on my desktop at the office that HTC Taiwan sent me (HER_DopodAsia_1237074_1060010_WWE_SHIP)

[logimob]

Fantastic, I'll try to install the rom at www.dopodasia.com/download/HER_DopodAsia_1237074_1060010_WWE_SHIP.exe

and see how I go. Thanks very much for your help and ideas.

Sorry to hear about your sick HTC Hermes!

logimob

Hi there, Andrew (you sent him an email) point me to this thread, and will try to reply here. Actually I didn't flash my X01HT yet, but I use Exchange daily on my HTC Mteor and HTC Universal with open.softbank.ne.jp, it works flawlessly. I am waiting for HTC Taiwan to send me back my HTC Hermes (Dopod) back from reparation to try.

But ! Even with my X01HT in Japanese I have sometimes difficulties to connect to the internet and I also have the same error as yours. So this is not really only a ROM issue here.

Now I hard reseted my X01HT and soft reset it before installing the Extended ROM, so there, I do not have any Softbank crap installed my my device and once the open.soft... stuff set I have no problem neither.

Finally I know that some ROM are not Japanese network friendly, for example on my HTC Universal, with an iMATE ROM, I cannot place any Video call, nor access to my voice mailbox correctly, I can dial 1416, but when I want to access to my voice mail... it doesn't work.

Now on ALL my device here in Japan I only install a Dopod ROM, they are, as far as I am concerned the best ROM ever made and with them EVERYTHING WORKS, and I will strongly advise you to try to install a Dopod Rom on your Hermes. If you do not have it on the FTP, I have one on my desktop at the office that HTC Taiwan sent me (HER_DopodAsia_1237074_1060010_WWE_SHIP)

[logimob]

After flashing the Hermes with the new Dopod image, it keeps giving me a
Network Wizard error.

I tried adding the open.softbank.ne.jp settings, but it didn't work.

Then I replaced the Extended ROM with the Softbank Extended ROM. Then the settings for SoftBank were automatically configured - but don't work. It says "the current connection cannot be used for your request". Also, the network wizard comes up every soft reset and says "Your current operator (44020) is not supported. You should obtain an update from your device vendor".

This is kind of confusing - do you have any advice? Did you use the Extended ROM as it was?

Thanks very much for your help

[Daimaou]

"Your current operator (44020) is not supported. You should obtain an update from your device vendor".

Do not worry for that I have the same problem.

Now you are telling me that you cannot login at all, cannot surf at least the internet?

Just a quick thought... my SBS do not have a real SSL, this is a SBS SSL, so when I quote the box SSL connection in my Mteor or Hermes... it won7t work... try to unquote this box...

[logimob]

Hi there,

Thanks for your reply. I've been messing around on this all night/all day again, and I've made some slow painful progress!

Firstly, I'm glad you had the same problem. Now I'm reassured that the problems are not related.

Next up, I've been trying to get the internet working. I managed to get it to connect before, but whenever I tried to access any site through IE, I got the error "エラーが発生しました。リクエストが不正です。 wj46000e".

I have since done a few hard-resets, and now it doesn't connect, despite me putting in the connection details 10's of times. I now get the error "Dialed : open.softbank.ne.jp. Cannot connect for an unknown reason"

Did you ever have these kinds of problems?

What kind of extended rom are you using? I just copied and pasted the whole Softbank Extended ROM, which worked perfectly on the JASJAM ROM.

If you have any ideas, I'd be really grateful.

Thanks very much

"Your current operator (44020) is not supported. You should obtain an update from your device vendor".

Do not worry for that I have the same problem.

Now you are telling me that you cannot login at all, cannot surf at least the internet?

Just a quick thought... my SBS do not have a real SSL, this is a SBS SSL, so when I quote the box SSL connection in my Mteor or Hermes... it won7t work... try to unquote this box...

[Daimaou]

Ok so this stuff

エラーが発生しました。リクエストが不正です。 wj46000e

I also get this error while ago... actually the first time I had my X01HT and with the Japanese ROM.

I really do not know what is going on with your device, I just hardreset my HTC Universal and put ALL the setting by hands, NO cab from crap Softbank, and it WORKS !

We should maybe meet one day, and try to let me see your device...

[logimob]

Fantastic - you're really giving me hope that one day soon I'll have a fully functioning device!!

I'll try restoring the original Extended ROM and inputting all the settings manually again. Hopefully it'll work this time.

I'd love to meet up for a chat and a show and tell session! I'd like to see your fully functioning device. Send me a private msg and I'll reply with my Skype/Email address.

[Daimaou]

Fantastic - you're really giving me hope that one day soon I'll have a fully functioning device!!

I'll try restoring the original Extended ROM and inputting all the settings manually again. Hopefully it'll work this time.

I'd love to meet up for a chat and a show and tell session! I'd like to see your fully functioning device. Send me a private msg and I'll reply with my Skype/Email address.

Ok Will PM U, but just for reference I flash back my Universal to its orginal ROM and not the 1.90 that we can found here, and straight after the flashing, I put manually the Softbank setting and... WORKS ! I am sure you made a mistake somewhere this is not possible otherwise

[logimob]

Ah ok I see... so you installed your original ROM. Is that available for download anywhere? I'd like to replicate your setup as closely as possible.


Ok Will PM U, but just for reference I flash back my Universal to its orginal ROM and not the 1.90 that we can found here, and straight after the flashing, I put manually the Softbank setting and... WORKS ! I am sure you made a mistake somewhere this is not possible otherwise

[logimob]

I just tried installing the other Dopod ROM - with exactly the same results. "cannot connect for an unknown reason". This same stuff worked perfectly on the JASJAM ROM, so I am starting to think these problems are somehow ROM related.

Where did you get your ROM from again?

[Daimaou]

Ah ok I see... so you installed your original ROM. Is that available for download anywhere? I'd like to replicate your setup as closely as possible.

This is a Rom for my universal, not my Hermes, My Hermes with a Dopod rom will be sent back to me today. And since my wife want to use the Japanese X01HT I didn't flash it to US... anyway let's meet and check this out.

[khammo01]

Guys, are you using the standard Softbank PC Site Direct connection?

If so, you'll never get Exchange Activesync working unless you uncheck the box for "This server requires SSL" AND the Exchange administrator has configured the system to allow non-SSL connections.

Softbank's "open.softbank.ne.jp" connection is anything BUT open. They are doing port blocking and currently appear to only allow port 80, 25, 110 unless you use Pocket IE. This means that ActiveSync and most IM applications fail.

Softbank is reported to say that they plan to begin supporting Exchange ActiveSync "sometime in December" - until then, the port is closed and there is nothing you can do to make it work.

The workaround is to use vodafone@connect (but this can get very expensive). Vodafone@connect does not have any port blocking.

[hguabmur]

Anybody heard any updates as to when Softbank will stop blocking the ssl port for Exchange ActiveSync? Still scheduled for sometime in December? This is killing me . . . so stupid that they would do something like this but so typical.

[khammo01]

Anybody heard any updates as to when Softbank will stop blocking the ssl port for Exchange ActiveSync? Still scheduled for sometime in December? This is killing me . . . so stupid that they would do something like this but so typical.

I have been looking through the Japanese sites as well but haven't seen anything. I just keep testing every day. Frigging bastards... I told my Exchange and networking team in the US about it and they had never heard of a Windows Mobile device that was blocked from syncing with Exchange SSL over the wireless.

I have a friend in Korea though with a Samsung WM5 device - his works with Exchange but other ports are blocked so he can't use IM apps. So Japan mobile providers are even more backwards than in Korea.

[hiroshiy]

Hi, hope this issue has been solved already but just in case:
Softbank open APN open.softbank.ne.jp *did not* allow SSL port to go through, so you needed to turn off SSL mode of ActiveSync.
It seems, though, since a few days ago, Softbank opend almost all ports for APN open.softbank.ne.jp thus you should be able to use SSL ActiveSync without problems.

[khammo01]

Hi, hope this issue has been solved already but just in case:
Softbank open APN open.softbank.ne.jp *did not* allow SSL port to go through, so you needed to turn off SSL mode of ActiveSync.
It seems, though, since a few days ago, Softbank opend almost all ports for APN open.softbank.ne.jp thus you should be able to use SSL ActiveSync without problems.

It works!!
I tried just like Tuesday and it didn't work.
OK, now this device is finally useful!!

[hiroshiy]

It works!!
I tried just like Tuesday and it didn't work.
OK, now this device is finally useful!!

Glad to hear it worked. Now my interest is how Softbank is going to treat PC users trying to use X01HT as a wireless modem. I personally hope they provide unlimited usage for $80-$90 per month... (after April)

[khammo01]

I haven't been tracking the forums lately. Has a hack been found to enable the Softbank X01HT (not overseas model) to be used as a wireless modem, and has the new (post April 2007) open.softbank.ne.jp password been cracked?

[hiroshiy]

I haven't been tracking the forums lately. Has a hack been found to enable the Softbank X01HT (not overseas model) to be used as a wireless modem, and has the new (post April 2007) open.softbank.ne.jp password been cracked?

Khammo01,
I personally do not own X01HT (I have TyTN with Japanese localization) so I'm not 100% sure, but I heard you can use Bluetooth to use one as a wireless modem. Have you set
+CGDCONT=1,"IP","open.softbank.ne.jp"
into the additional modem strings? Without this, *99# can not dial to the correct APN.

Re; post April 2007 password, I believe nobody cracked one yet.

[jello_e]

i hope somebody is listening!!! im running the south african HTC ROM on an x01ht, manually set my connection to softbank open setting.

i use push email through port88.org, the problem is, my connection only works once everytime i soft reset my phone.

after every soft reset, i can connect, but only once. after manually disconnecting it, i can't connect again! it keeps saying 'the answering modem has disconnected' and asks me to check my connection settings.

i soft reset, connection goes through, disconnect... and can't connect again! what's wrong here?!?!:(