Camera.exe keeps disappearing

[mikesands]

Can anyone tell me what's going on with my XDA2i pls. It's been very stable for the past 6 months which is the last time I Sprite backuped. But last week the camera disappeared and Windows media player appeared on the camera button. So I thought I would re-install the ROM then restore from the June Sprite backup - remember I have been using the camera which must have been on that backup.
After the ROM install, the camera is there and working, but if I try to then do a restore from the Sprite backup, the camera is removed.
Thanks
Mike

[clustered]

search it at here, im sure you'll find any camera software to install....
if you need something great camera application, try CoolCamera at www.ateksoft.com

you can do it! Mike!

thanks

[mikesands]

Thanks Clustered .... I will definitely try that camera app, - does it improve the quality of the images (I find them much worse than the supposedly poorer camera in my old XDA 2)

I have since discovered that the camera app is not being removed (there are still 4 camera related files in the Windows directory), but all reference to these are being removed somehow, so that the camera program is not visible in the 'Programs' section, nor is it associated with the camera button on soft boot.

I have temporarily got round the problem by placing the camera.exe icon in the SPB Today function, so at least I can get it started with the stylus

Any clues .... should I be looking at some registry entries.

By the way .... ironically I would like to reprogram the default for the camera button to scroll-down which I use in microsoft reader. Do you know how I could do this (tried Vito button mapper yonks ago but it seemed to cause quite a few problems)

Thanks
Mike

[TDIPower]

I had this, do you find the battery is discharging at a quicker rate??

The history with mine was it lost the cam function swapping to WMP on the button. Only way to cure it was to hard reset.... of course it would go and do the cam fail just when i had got everything set up and running nice for a few months. I found as it went further down the line that using the back up i had would instigate the cam error quicker than if i didnt.

It started to do it more and more. So i sent it back, they said all fixed. of course it wasnt 'cos the internal battery had discharged thus doing a hard reset clearing the error :(

Finaly on the 3rd return they did a board swap... which meant i had to get tomtom to re do the activation codes for me.

Load of hastle but it hasnt been a problem in 3 months now.

[mikesands]

Aaargh ! yes that's exactly what's happening - battery running down quickly, so I just ordered a coupla new ones (fortunately didn't pay the O2 price of £39 and have ordered from Hong Kong at about a fiver).
Sounds like it isn't worth me returning it to O2, as a board swap would cost a lot - it's 13 months old now

Interestingly though ..... a hard reset puts it right, but as soon as I restore data and programs from a Sprite backup, the problem is back. And yet the Sprite backup was done back in June when I definitely wasn't having this problem. And an earlier backup does not cause it. Does it seem possible that one of the applications we are using has a time -related problem? Only thing I can think of recently was the British summer time auto correction.
Thanks
Mike

[TDIPower]

dont worry bout it being 13months old they got 2 yr warranty!!!! get it down to them now. you will get it sent off, if they dont replace the board, call the number for the repair company as soon as you get it back, tell them its doing the same (as you can tell from my post before the prob clears n they just turn it round) they send you a package and you send it off as a bouncer, give then a fault report, they will swap the board.

make a note of all yer device info, imea, mac address etc. to confirm the board has been replaced.

i put a pen mark on the warranty void sticker under the battery covering the screw to see if they went inside.... they didnt the first times it went back.

if you have tomtom you will need to scan n send them a copy of the board change document to get your codes reset, also send them the device code tomtom gives you when you try to run it. they require that. it took them about 5 days to sort out at tomtom :(


You know what gets me about this place is i could have just said send it back but i prefer to give folks as much explination... like i would in return.... unlike i have had on posts ive made where folks have said post it in the right section etc.... not telling me where :( or assuming you understand all about reg editors or rom changes..... following link from page to page is so frustrating... sorry rant over now :)

hope you get it sorted soon.,... wish i could get my Q's answered.

[mikesands]

Thanks mate .... I'll do all that. Fortunately I can afford the time, as I've got a couple of working XDAII that two of our guys ditched in favour of execs, so I'll just set one of those up until they sort the XDAIIi
Thanks
Again
Mike

[alastairseggie]

Hi Guys

You have described exactly what happened to me. I use a Motorola BT head set (820 I think) and the tom tom navigator 3 with BT satelite reciever.

I gave up in the end. It seemed to be due to the BT stack or somthing to do with the Tom Tom BT drivers. I have 2 xdaIIi's and I now use one as a gps only (does not even have a sim card) and the other one as a phone (with the Motorola head set) I dont have any problems.

If I try to use two BT items together..... with in about one week the moment i loose the camera and the battery lasts about 6 hours from full.

If I remember correctly the head set would stop working or lock up the phone, you then have to do a soft reset then the camera goes etc etc.

I can tell you I am absolutley fed up with BT I am yet to come across a BT anything that works first time every time. Even if it does work today, tomorrow who knows if it will work. The reason i am looking athe postings is because my new £400 Garmin Nuvi 660 wont connect to the XDA!!**!^%$!£"

Any way best ot luck, you are going to need it.

[mikesands]

Hmmmmm .... don't think it's bluetooth, as I don't ever have it switched on - I prefer to use the bog standard handsfree speaker kit and don't use GPS/TomTom.
Plenty of things lock up the phone though :-(
I've gone back to my XDA II and ya know what .... I prefer it. The quality of colour saturation on the screen is much better - OK it's not quite as bright as the XDA IIi but the latter is not really any good itrself on a bright day.
.... and the camera in the II is just a gem - OK only 640k but the way it renders the image is just like silk compared to the naff camera in the IIi
... and I'm not really gonna miss the wifi, and I never really bothered using IE in landscape.
So I think I'll stick with the old II and see what you guys think of the Orbit (?) when it comes along
Mike

[mikesands]

Well.... great service (eventually) from O2. They sent me a replacement without even waiting for the faulty XDA2i. Bad news is they sent an XDA2s ....but they then sent an XDA2i the next day. It's not brand new but presumably it's been 'reconditioned'.
Charged it up, did a hard reset - camera was there OK. Did a Sprite restore from a known good time (last June). But camera had disappeared again
I guess it's remotely possible that they have sent me the one that Richard (?)returned but I think he said they'd definitely done a board swap on his.
Despite the good advice on here, I'm still inclined to thhink this may be a software conflict problem rather than a hardware issue. And somehow it seems to be connected with time. I had not installed anything new when I suddenly lost the camera about 3 weeks ago. I'm restoring from a Sprite backup that definitely was not displaying any problems when I made it.
Regards
Mike

[TDIPower]

my cam issue would come back if i used a restore from a good point too. But that was on the old board. Ive just done a full clean install of everything and its seems to be ok. I did wonder is some gimp out there had writen some kind of virus that i had got somehow.

[JP2005]

It might be the startup programs/services...

Try checking the Camera_Detect.lnk if it's functioning normally...

Although I'm really not sure if it is the cause but I have a similar problem but not with the camera...

Rather, it's the rotatescreen icon...

I hard reset and the icon is there but when I have installed programs it disappears once I soft reset... not sure which of the programs installed overrides the icon startup...

But I think it's during the startup that somehow make these services (camera, screen rotate, etc.) fail to run because some of the programs might be clashing with them on startups/bootups/soft reset...

[mikesands]

I think you might be correct, as the replacemnt XDA2i that O2 sent displayed exactly the same problem when I put all my stuff back on it, but after another hard reset I put just a limited range of utilities back on, and so far in a week or so, it has been faultless
Mike