Please help!!! Upgrade failed and become unusable.

[yhlee]

Dear All,

I've tried to upgrade to ROM Hermes_1.18.416.1_1.18.416.101_1.14.00.10_WWE_Ship
and unluckly cable loosen and I reset the phone.

Since it's in the middle and can't success enter the Windows Mobile,
but the bootloader was updated to 1.06.

Now I can't flash any ROM either
HER_DopodAsia_1237074_1060010_WWE_SHIP or the new one.
The tools on "imei check" even can't recognize my phone.

Any one can help me on this issue, please?

Thanks in advance.

[pof]

Try the steps here, let us know the results:
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems

If you don't fix it with the proposed solutions attach USB Monitor capture in text format as explained in the bootom of the page.

[shark1]

I have the same issue, and sent it to service, and now I have the phone back and they could not fix it, so got no radio or imei number, so none of the FAQ will work for me.

So I have an expensive paper weight.

[wotthefok]

Hi,

ME TOO!!

I recently had a power cut (yes, a lights off power cut!) that killed my PC half wat through installing the Cingular English CWS__001 1.34.502.1 09/21/06 ?? 1.16.00.00 32.53.7018.01H 14955.2.3.0 ROM onto my SPV 3100.

Now SPV 3100 will boot to the ROM I was running prior to the upgrade but I can't use the telephone. I'm also not able to rerun the upgrade as it got far enough through the process to upgrade my bootloader to 1.06 - therefor rendering me unable to load another ROM.

Before the crash I was using the Imate ROM as below and M3100 was sim unlocked and running on o2 3G

i-mate English CDL__001 1.20.305.3 07/21/06 1.20.305.104 1.07.03.10 32.41.7010.02H 14955.2.3.0 1.04

I have also tried imei without any joy.

the PDA part of my M3100 still works but the phone is dead. I have been told that if you can get the latest radio installed then you satnd a chance of the phone part working.

We need a hack to get bootloader 1.4 back on the phones.

Please help.

Thanks

[yhlee]

My one now is a photo frame which one show "HTC" or "Windows Mobile",
at least your one is a PDA.

There are nothing in "info 2" and so nothing can be flash into it.

Is it possible to have something written CID and IMEI to phone in mtty
and let the flash rom success?

[rnc1688]

i am in the same situation like yhlee. Pof, i have reply your pm and ready to upload the result file to FTP. where should i upload to?

Thanks

[rnc1688]

oh i forgot to say, mine is even worst. as soon as i turn on the unit. it will go right into bootloader without press any button.

[yhlee]

The USB Log is too large (around 2MB)
and can't upload, any suggestion?

Thanks.

[pof]

oh i forgot to say, mine is even worst. as soon as i turn on the unit. it will go right into bootloader without press any button.
This can be fixed by bootloader commands 'set 14 0' and 'task 8', will reboot your device and boot into OS again (but no GSM yet!)

The USB Log is too large (around 2MB)
and can't upload, any suggestion?
Upload it to xda-developers ftp:

ftp://xdaupload:xda@ftp.xda-developers.com/Uploads/Hermes/
USER: xdaupload
PASS: xda

[rnc1688]

POF, file have been uploaded, file name= rnc1688

Thanks

[rnc1688]

'set 14 0' and 'task 8' didn't work

[pof]

@rnc1688: It starts the flashing process, but you get a "CID not allow (255)" error because your CID is corrupted and you are in bootloader 1.06.

Is not booting WM5 after "set 14 0" in mtty.exe? If it's not booting WM5 you'll not be able to flash bootloader 1.04 and bypass CID checking.

[rnc1688]

so i guess my unit is bricked now.

[yhlee]

I've upload the file which named yhlee.txt.

However, I'm going to send the unit for service.
Hope they can fix.

Any way to make it show the bootloader screen on start-up
everytime?
"set 14 1" doesn't work after push the RESET button.

Thanks.

[pof]

@yhlee: U're getting exactly the same error as rnc1688. Device in bootloader 1.06 which has corrupted CID, however you say you can go into OS, so it would be possible for you to downgrade the bootloader so it does not enforce CID checking.


Any way to make it show the bootloader screen on start-up everytime? "set 14 1" doesn't work after push the RESET button.

Try "set 1e 1" and then "set 14 1", you'll boot stright into bootloader.

@rnc1688: If you want to go WM5 try this:
"set 1e 1" and then "set 14 0", you should be able to boot stright into OS.

[rnc1688]

no luck either

[pof]

grrr!!!... command "set 14 [0|1]" is working fine in 1.04 here to switch boot into WM5 or boot in bootloader mode... probably different in 1.06??? I don't have a 1.06 now to test :(

[yhlee]

Mine one is just showing "Windows Mobile" but stuck there,
but seems rnc1688 one is a PDA but my one is nothing.

I've sent to distributor for service.

Thanks you pof.

[pof]

I've sent to distributor for service.

Let me know when they fix it... i'm curious about if they will fix it with 1.06 or they will downgrade to 1.04 first.

[shark1]

I got a correct message back from the service company, and they will not fix a bootloader 1.06 unless the original rom has been release with it, I was told that is HTC policy on this.

[pimmmm]

i have the same problem
when i turn on my Hermes it goes straigth into the bootloader screen.
none of the reset combos work and i cant upgrade the rom.

any ideas ??

thx

[pof]

@pimmmm:
go into bootloader with mtty.exe and type "set 14 0", this should make it go into WM5 on the next boot.

[pimmmm]

nope.... still comes up in the bootloader :(

i do get the message : Write Nand Success

i tried to update the rom using the SD card...but after the check i get a not allowed message
i think i need the UK or DUTCH Orange ROM

[yhlee]

Let me know when they fix it... i'm curious about if they will fix it with 1.06 or they will downgrade to 1.04 first.

Dopod said they'll change the mainboard.
But not confirmed yet.

[wotthefok]

Hi All,

Please keep an eye on the HTC HERMES (M3100) - fatal crash, PLEASE HELP! thread - looks like I'd posted anaother thread before finding this one.

POF,
Please let us know which thread is best to maintain???

Thanks and hope my logs help us all! :o)

[pof]

Please let us know which thread is best to maintain???

Normally I prefere a new different thread for each person, otherwise it's easier to confuse the problems between two of you.

[yhlee]

I've get back my Dopod 838pro.

They simply change the mainboard so the bootloader return to 1.04

Now:
ROM: 1.23.707.4
Radio 1.06.00.10
Protocol: 32.37.7010.01H