Can't use Touchscreen

[Tribolet]

Tried to look for this issue, but couldn't so I post it now.
Have the weird issue of after having Hard-Reset my TyTn the Stylo is usable for some minutes, after that...no more. Have to shutdown and restart, or reset...
I did the HardReset as the touchscreen didn't react anymore to pressure.
I have all the original features...
ROM 1.18.255.3
date 07/22/06
Radio Version 1.03.03.10
Protocol version: 32.34.7010.01H
ExtROM version: 1.18.255.106

Any ideas?

Thanks.

[MikeChannon]

[quote=Tribolet;1056613]Tried to look for this issue, but couldn't so I post it now.
Have the weird issue of after having Hard-Reset my TyTn the Stylo is usable for some minutes, after that...no more. Have to shutdown and restart, or reset...
I did the HardReset as the touchscreen didn't react anymore to pressure.
I have all the original features...
ROM 1.18.255.3
date 07/22/06
Radio Version 1.03.03.10
Protocol version: 32.34.7010.01H
ExtROM version: 1.18.255.106

Any ideas?


Thanks.[/quote

Just for clarity, can we assume all the other buttons/keys continue to work normally when this happens?

Mike

[Tribolet]

Thanks Mike,

yes..all the rest working fine.
When reset sometimes I can even input the PIN with the Stylo...
Keyboard, and all the rest fine

Bernardo

[Tribolet]

This is really frustrating...
Help Please!!
I am about to crash the thing.
Have no idea what went wrong.

[MikeChannon]

This is really frustrating...
Help Please!!
I am about to crash the thing.
Have no idea what went wrong.

I don't think I can help you but the more information we have the more likely someone will have a suggestion.

1. Did this only start after you did a hard reset?
2. Can we be sure the screen is totally unresponsive and not just misaligned to the things you are tapping? i.e. normally if the stylus is held on the screen a moving circle of dots appears - does this happen or not?

Mike

[Tribolet]

I am really hoping someone will...
1. No, I did the Hard Reset because of the non-responsivness of the stylus.
2. No circle, no action...nothing.

Sometimes, as I mentioned before, I have some minutes of Stylus action... after resetting. But after some time it is gone.

Any ideas please??

bernardo

[GavinN]

Hi Bernardo,

All I can suggest is to make sure there is nothing around the edge of the screen causing pressure. Take a piece of thin card (like a business card) and run a corner around the outside (under the plastic edge of the screen) to see if this helps.

It sounds HW related. If a hard reset or flashing with another ROM doesn't fix it then send it for repair.

Gav.

[Tribolet]

Hi Bernardo,

All I can suggest is to make sure there is nothing around the edge of the screen causing pressure. Take a piece of thin card (like a business card) and run a corner around the outside (under the plastic edge of the screen) to see if this helps.

It sounds HW related. If a hard reset or flashing with another ROM doesn't fix it then send it for repair.

Gav.
trying it now....

[Tribolet]

Nah...doesn't work anyway...
I have no time to send it to repair!!! Leave to India Tuesday.
Really...we get attached to these things.
Upgrading Rom, etc....should I really get into that??

[GavinN]

Hi again Bernardo,

With any problem it can be HW or SW, flashing the ROM will either fix it, showing it was a SW problem or won't showing it's a HW one. The HW ones, unless you know how are not worth trying to fix if the phone is in warranty.

Gav.

[Tribolet]

Meaning for the SW case I have to get myself into the ROM flashing thing...I didn't do with this one ever...
Have to read all about it ha? and ...oh don't know what to do.
Can you forward me the direct link for the most actual ROM? Hope to get it well.

Thanks Gav.