Screen off when charging (either through usb or ac)

[HVB83]

Since yesterday, my mda compact III turns the screen (and backlight) off when I connect the usb cable or the charger with power on them. As soon as I take the charger out, the screen turns on again. Also, after some minutes of leaving the cable connected, the screen and backlight turn on again, but as soon as I press a button or touch the screen, they turn off again.

The device stays on, because when you want to explore it through the windows explorer, you get to see all the files with no problem.

This is very annoying, as I have the device connected to my computer when I'm in the office.

What went wrong here? I haven't installed any programs yesterday, so that shouldn't be the problem.

[cactusbob]

I had this the other week, a hard reset sorted it out

[HVB83]

Thanks for the reply, I did a hard reset and the problem was gone. Let's hope it stays that way. :D

[ppc-ho]

Same problem after installing SPB pocket plus. Uncheck "Buttons" in the Options of pocket plus.

[andy g.]

Same here. In just realized that in this case the settings for backlight changed and set to "zero". (You can turn it on again). Happend to me when I do a soft reset with cable connected.

Andy

[Grogo]

I noticed the same thing with the Orbit. Sorted easy from the baclkight menu. Somehow maybe SBP Plus changed the setting maybe something else, but just re-ajust your slider "On external power:"