HP IPAX RW6828 PDA Phone WM5 Update

[YKK]

Hi All

This is my first post. Unfortunately it's for a problem. I have HP IPAX RW6828 and have been use it for a couple of month. I did the new Windows Mobile 5 Upgrade (out 07/11/2006). After the Upgrade was done, it came up with an error. Now the unit switches on but I'm stuck with only HP Screen. There is no WM5 Today screen. nothing happen when i do the soft or hard reset. I can't get the link between the pc and RW6828 via the Microsoft Activesync 4.2.

The HP is saying that I need to return to the service centre. However, I aware overseas on a Business Trip and a lot of my stuff and contacts are in it. I will back in Sydney by 14 December.

Can anyone help me to fix the problem and start my HP RW6828.

PLEASE.

Regards... YKK

[_Nomad_]

You probably need to put your phone in bootloader mode (I've got no idea how to do that on a HP so use the almighty google for that) and try reflashing your rom. If you for some reason can't get it to bootloader mode a service center is your only option...

However, just so you know, when you do a rom upgrade all your contacts etc are deleted. You have to sync it with your desktop in order to get them back. I don't meen to be condecending, it's just that your post sort of indicated that you might belive they're still in there...

[vernoncomph]

press the power button + left button + right buttion + reset

* left and right buttons are above the Call and End buttons

[edywanwan]

Hi All

This is my first post. Unfortunately it's for a problem. I have HP IPAX RW6828 and have been use it for a couple of month. I did the new Windows Mobile 5 Upgrade (out 07/11/2006). After the Upgrade was done, it came up with an error. Now the unit switches on but I'm stuck with only HP Screen. There is no WM5 Today screen. nothing happen when i do the soft or hard reset. I can't get the link between the pc and RW6828 via the Microsoft Activesync 4.2.

The HP is saying that I need to return to the service centre. However, I aware overseas on a Business Trip and a lot of my stuff and contacts are in it. I will back in Sydney by 14 December.

Can anyone help me to fix the problem and start my HP RW6828.

PLEASE.

Regards... YKK

That condition means you are in bootloader mode.So just disconnect your USB cable then after a few while connect it again. The pc will detect it as a new device. Then run the Update utility again, it will start the updating process. There is no need for ActSyn to run at this stage.
I had experience this before when updating ROM from HP. Hope this will helps.