Can't reconnect to 3G/GPRS on T-Mobile

[bobbyelliott]

I am a Vario II user on T-Mobile in the UK (is it healthy to love your phone?).

It connects to the Net flawlessly using either 3G or GPRS. But if I disconnect from the Net (by pressing the red phone key a couple of times - the 3G/G icons disappears) then I am unable to connect again - sometimes until I switch off my device (a "hard" switch off) or at least for several hours.

Is this normal behaviour? Should I disconnect from 3G/GPRS or just leave it connected? If I do disconnect (it saves battery life and reduces heat in the device), how do I reconnect?

Thanks in anticipation of a reply.

[mab981]

I am a Vario II user on T-Mobile in the UK (is it healthy to love your phone?).

It connects to the Net flawlessly using either 3G or GPRS. But if I disconnect from the Net (by pressing the red phone key a couple of times - the 3G/G icons disappears) then I am unable to connect again - sometimes until I switch off my device (a "hard" switch off) or at least for several hours.

Is this normal behaviour? Should I disconnect from 3G/GPRS or just leave it connected? If I do disconnect (it saves battery life and reduces heat in the device), how do I reconnect?

Thanks in anticipation of a reply.

No, its not normal behaviour - I have a Vario II on T-Mobile UK and it connects and disconnects perfectly. Unless you have fiddled with the registry, I don't think it should be necessary to disconnect manually - there is an inactivity timeout and it will drop the connection automatically after a while.

Have you loaded any non-standard software? Before getting my Vario II, I had a T-Mobile MDA and it suffered the symptoms you describe with some non-standard diallers loaded...

Martin

[bobbyelliott]

The only software that I can think of is Skype (for Pocket PC) and I don't think that that's the problem. And I haven't "fiddled" with anything in the registry.

Maybe I just shouldn't disconnect from the Net and let it go down "naturally" as you say you do. This seems to drain the battery but it's preferable than being permanently disconnected.

Don't suppose there is an alternative way of resetting the comms without physically switching off my device (this always clears the problem - until the next time!).

[mab981]

The only software that I can think of is Skype (for Pocket PC) and I don't think that that's the problem. And I haven't "fiddled" with anything in the registry.

Maybe I just shouldn't disconnect from the Net and let it go down "naturally" as you say you do. This seems to drain the battery but it's preferable than being permanently disconnected.

Don't suppose there is an alternative way of resetting the comms without physically switching off my device (this always clears the problem - until the next time!).


Well, on the few occasions I have had a connection problem, turning off the phone section via the top-right button in the communications manager and back on again has solved it...

Martin

[bobbyelliott]

Well, on the few occasions I have had a connection problem, turning off the phone section via the top-right button in the communications manager and back on again has solved it...

Martin

Thanks for this. I'll give it a try.

In the meantime, I've left my 3G/GPRS connection running - how long should it take before it drops "naturally"? I last used my device about 4 hours ago but it's still connected! :eek:

[mab981]

Hmmm, I must say that the timeout does seem much longer than it was with WM2003 on a Magician - I cannot see too much of a pattern to it, I'm afraid.

Martin

[bobbyelliott]

I stopped all running programs - and I could disconnect and reconnect! :) I guess it was one of my programs. I will experiment to see which one was causing the problem. Most likely candidate is Skype. But I also regularly run Fizz Traveller, which might also cause the problem.

[bobbyelliott]

Skype is the problem. If I stop this program running I can reconnect to 3g/GPRS without problems. If I run it and try to connect - nothing. Don't know if Skype is aware of this issue?